Receptionist, Office Services

2 weeks ago

Toronto, Canada First National Financial Full time

Working together to be our best

First National is Canada’s largest non-bank lender, originating and servicing both commercial and residential mortgages since 1988. Over the past thirty years, we have been committed to hiring the best and brightest with over 1,000 proud team members. Through cooperation, ongoing coaching, development opportunities and a culture that celebrates both hard work and teamwork, First National team members are supported to lead, learn and grow.

We are hiring a Receptionist

**Reporting To**: Manager, Office Services

**Full-Time/Part
- Time**: Full-time

**Posting Date**: June 28, 2023

**Closing Date**: July 12, 2023

**Hours of Work**: 8:30 a.m. - 5:00 p.m.

**Grade**: 3

**Office Location**: Toronto Great location Steps away from the main public transit station

**What we offer**:
Highly competitive compensation package which includes, base salary, bonus, benefits, and career advancement opportunities
- Eligibility for benefits is dependent on the terms of employment

**The Opportunity**:
The Receptionist is responsible for presenting a first impression of the organization to clients and customers, answering incoming calls and executing outgoing courier requests in a professional and timely manner.
- Answer and transfer incoming calls to appropriate personnel in a professional, pleasant and courteous manner
- Greet clients and/or customers and welcome new hires
- Execute all outgoing courier services
- Maintain courier tracking system
- Schedule boardroom bookings electronically
- Distribute faxes through a portal
- Provide department support - open, stamp and sort insurance policies, open final documentation reports
- Provide general administrative and clerical support
- Assist with general appearance of the office, ensure maintenance of a well-kept and professional looking reception area.
- Report building maintenance issues
- Comply with office privacy
- Adhere to policies/procedures to ensure AML requirements are met, when applicable

**The Requirements Needed**:

- Previous office experience required
- Post
- secondary education and/or equivalent work experience preferred
- Knowledge of administrative and clerical procedures
- Knowledge of customer service principles and practices
- Experience working in a fast paced, structured and team based environment
- Ability to work independently
- Ability to sit for extended periods of time
- Proven ability to adapt to fluctuating work volumes
- Ability to perform light physical tasks (i.e. bending, reaching, pushing, lifting and for short distances)

Why join First National?
- Bright open concept office environment
- Large kitchens with a coffee and latte maker to enjoy at no cost
- Supportive teamwork focused environment
- Collaborative entrepreneurial spirit
- Opportunities to give back to the communities and work through events focused on a variety of charities
- Ongoing social events throughout the year
- Extensive training programs to set our employees up for success

First National is proud to be an equal opportunity employer and is committed to diversity and inclusion regardless of race, color, religion, national origin, age, gender identity, physical or mental disability, sexual orientation or any other category protected by law.

FNLOON

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