Client Service Specialist

3 weeks ago


Winnipeg, Canada Magellan Luxury Hotels Full time

**Magellan Luxury Hotels** is looking for a successful, motivated Client Service Specialist to join our team. In this role, you will provide exceptional customer service and administrative support while modifying and updating hotel room reservations, resolving client issues, updating our database and website, and completing other administrative tasks.

This role is perfect for someone who strives to be exceptional in their attention to detail, has a “can do” attitude, is the ultimate team player with exceptional problem-solving skills, and loves a challenge.

**You**:

- Must consistently strive for greatness, and have a personality dedicated to elite performance
- Have a clear understanding of VIP client expectations in the luxury environment
- Ability to thrive in high-paced and high-pressure environment including strong time management and organizational skills
- Very high attention to detail combined with excellent grammatical communication skills, both written and verbal
- Experience working on projects where attention to detail is paramount
- Strong analytical skills are essential

**Additional skills or experience that will be beneficial in this position**:

- Experience in luxury travel and/or other luxury/niche markets is desirable
- Knowledge of Sabre GDS will be a strong asset
- 1+ year in sales would be an asset
- Post-Secondary Education in hospitality/tourism, business administration or client service would be considered an asset

**We**:

- Have a strong and supportive culture that is committed to your professional growth
- Offer fun and challenging work
- Offer thorough and comprehensive paid training
- Offer excellent health/dental benefits

**The Work**:

- Provide clients with a custom and memorable experience measured to the highest standards of quality and service delivery, while fostering customer satisfaction and loyalty
- Understand reservation process, resolve client concerns/questions, explain and actively sell the Hotels' products and facilities, and display thorough knowledge of Hotel services and promotions to achieve win-win solutions
- Perform detail-oriented administrative skills while maintaining a positive attitude and using creative problem-solving techniques
- Work closely with Magellan Sales team to support and assist with client issues and co-ordinate through positive teamwork to find solutions
- Entering/maintaining with company databases (sales system and website)
- Auditing negotiated rates and perk for discrepancies, communicating any issues to our partners and assisting with resolution
- Assisting with implementing promotions and marketing initiatives
- Other duties as assigned
- Schedule is four weekdays (with flexibility on days of the week) & one weekend day

Reasonable accommodations are available to applicants with disabilities, and we seek their advice on how best to accommodate their needs.

**Job Types**: Full-time, Permanent

**Salary**: $17.00-$18.50 per hour

Expected hours: 40 per week

**Benefits**:

- Casual dress
- Company events
- Dental care
- Employee assistance program
- Extended health care
- Flexible schedule
- Paid time off
- Vision care
- Work from home

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift

Supplemental pay types:

- Overtime pay

Application question(s):

- Is your customer service experience working in an office environment for either a B2B or B2C company?
- Are you located in Winnipeg? (Must be located in Winnipeg).

**Experience**:

- Customer Service: 2 years (preferred)

Work Location: In person



  • Winnipeg, Canada HUB International Full time

    Ignite your potential. Impact what matters. Hi, we’re HUB - a network of doers with diverse stories and a shared goal to support our clients and communities. To do it, we believe in supporting each other, because great work happens when people come together, and that means building a team where anyone can spark an idea, and where everyone can make a...


  • Winnipeg, Canada People Corporation Full time

    This is an exciting time to join People Corporation. Our high level of acquisition activity and our consistent organic growth continue to define and further enhance our benefits, pension, and HR products and services and how they are delivered to our clients. As a key member of the Client Experience organization, the Client Care Specialist will work...


  • Winnipeg, Canada Canadian Linen & Uniform Service Full time

    Accounts Receivable Specialist The Collections Specialist is responsible for the analysis and collection of assigned accounts receivable portfolios for Canadian Linen & Uniform Service (CL) customers, as well as ensuring that assigned customer accounts are reconciled and accurate to facilitate timely collections inside established payment terms in a call...


  • Winnipeg, Canada People Corporation Full time

    At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees,...


  • Winnipeg, Canada Winnipeg Insurance Brokers Ltd. Full time

    Do you have: - A sincere desire to provide an exceptional client experience? - A can-do, positive attitude? - Great attention to detail? - An interest in working in a team environment? - Strong communication skills? If so - this could be a fantastic opportunity for you! Winnipeg Insurance Brokers Ltd. is looking for an energetic individual to take on the...

  • Service Specialist

    1 month ago


    Winnipeg, Canada Metis Child & Family Services Authority Full time

    The **Métis Child and Family Services Authority** is an incorporated entity with the responsibility to administer and manage child and family services delivery for Métis people in Manitoba. The Authority exists to strengthen and support the health and well-being of Métis families and communities by ensuring the creation and development of Métis-specific...

  • Service Specialist

    1 month ago


    Winnipeg, Canada Metis Child & Family Services Authority Full time

    The **Métis Child and Family Services Authority** is an incorporated entity with the responsibility to administer and manage child and family services delivery for Métis people in Manitoba. The Authority exists to strengthen and support the health and well-being of Métis families and communities by ensuring the creation and development of Métis-specific...


  • Winnipeg, MB, Canada American Income Life: AO Full time

    At Global Life AO,we pride ourselves on delivering exceptional service and building strong relationships with our clients. As a Client Service Specialist, you will play a pivotal role in ensuring our clients receive the support and assistance they need regarding their insurance policies. Company Overview: Join a dynamic and growing insurance agency...


  • Winnipeg, Canada Canadian Mental Health Association MB & Wpg Full time

    **Job Posting** **Service Navigation Specialist - Huddle Broadway and Winnipeg School Division** Full-time Term Position The Canadian Mental Health Association Manitoba and Winnipeg, is part of a 100-year-old nation-wide non-profit organization that promotes the mental health of Canadians and supports the resilience and recovery of people experiencing...


  • Winnipeg, Canada City of Winnipeg Full time

    Under the general supervision of the Research and Marketing Coordinator, the Web Services Specialist supports the strategic delivery of a diverse range of Community Services Department-based services, projects, and initiatives. The position is responsible for designing, building, monitoring and editing the Department’s web (Intranet and Internet) presence....


  • Winnipeg, MB, Canada American Income Life: AO Full time

    At Global Life AO,we pride ourselves on delivering exceptional service and building strong relationships with our clients. As a Client Service Specialist, you will play a pivotal role in ensuring our clients receive the support and assistance they need regarding their insurance policies. Company Overview: Join a dynamic and growing insurance agency...


  • Winnipeg, Canada Canada Life Assurance Company Full time

    Customer Service Specialist **Description: - Temporary Full Time- We are looking for a **Customer Service Specialist**. Reporting to the Associate Manager, Administration, you will be responsible for the administration of Group Retirement Plans including RRSP, RPP, DPSP, TFSA, Investment Only and various non-registered products. You’ll provide...

  • Service Specialist

    5 days ago


    winnipeg, Canada Raas Infotek Full time

    Hi Hope you are doing good My name is Avanish and I am a technical recruiter. Please go through the JD and please let me know if you are fine with the JD or interested in the below role. Job Role - Meeting room specialist Location - Winnipeg, MB (Onsite) Implementation partner: HCL Canada Job T

  • Client Specialist

    4 weeks ago


    Winnipeg, Canada Powertec Electric Inc Full time

    Company Overview: Powertec is a leading provider of solar energy solutions in Manitoba, dedicated to providing sustainable and eco-friendly energy options to residential and commercial clients. We specialize in the design, installation, and maintenance of solar panel systems, helping our customers harness the power of the sun to reduce their carbon footprint...


  • Winnipeg, Canada Winnipeg Full time

    **Customer Service Specialist** **Reports To**:General Manager and/or Office Manager **Status**: Full-time, Regular **Category**: Customer Service **Location Name**: Winnipeg Supply Heating, Air Conditioning and Plumbing **Location Address**: Winnipeg, MB **Join the team of experts and realize your true potential!** **Why You Should Join the Service...


  • Winnipeg, Canada Canadian Mental Health Association MB & Wpg Full time

    The Canadian Mental Health Association Manitoba and Winnipeg, is part of a 100-year-old nation-wide non-profit organization that promotes the mental health of Canadians and supports the resilience and recovery of people experiencing mental illness. - Why Choose CMHA Manitoba and Winnipeg?_ For a great work/life balance For career development For our...

  • Solutions Specialist

    1 month ago


    Winnipeg, Canada WBM Technologies Full time

    Solutions Specialist We are looking for a Solutions Specialist to join our team. As a Solutions Specialist, you will be responsible for delivering technology projects for our clients, ranging from small businesses to large enterprises. You will work closely with other team members and our clients to ensure that the solutions meet their requirements and...

  • Project Specialist

    1 month ago


    Winnipeg, Canada Direct Focus Marketing Communications Inc. Full time

    **PROJECT SPECIALIST (WINNIPEG)** Who Are You? If there’s one thing your friends know not to do around you, it’s to say, “Meh, the details don’t matter.” You know for a fact that it’s the little things that make the biggest difference, and you have no problem putting in the effort to make sure every “t” is crossed and every “i” is...


  • Winnipeg, Canada Canada Life Assurance Company Full time

    **Job Description**: As a Clinet Service Associate, you will be responsible for providing excellent customer service to our clients and Advisors. You will be a key part of the Canada Life Group Customer team, working with sales and service roles across multiple offices to achieve common goals, and delight our customers. **What you will do** - Participate...

  • Project Specialist

    1 month ago


    Winnipeg, Canada Direct Focus Marketing Communications Inc. Full time

    **PROJECT SPECIALIST (WINNIPEG)** Who Are You? If there’s one thing your friends know not to do around you, it’s to say, “Meh, the details don’t matter.” You know for a fact that it’s the little things that make the biggest difference, and you have no problem putting in the effort to make sure every “t” is crossed and every “i” is...