Customer Success Specialist

7 months ago


Burnaby, Canada Tri-City Taekwondo Inc. Full time

We are seeking a friendly and organized Receptionist to join our dynamic team. The receptionist will be the first point of contact for our students and visitors, playing a vital role in ensuring that their experience is positive from the moment they walk through the door.

Key Responsibilities:
Greet students, parents, and visitors warmly and provide them with the information or assistance they need.

Handle incoming phone calls, take messages, and provide information about our programs and classes.

Manage the scheduling of classes, appointments for instructors, and facility bookings.

Assist in administrative tasks such as data entry, filing, and maintaining records.

Collect and process payments for classes, memberships, and merchandise.

Keep the reception area clean, organized, and stocked with necessary materials.

Communicate any feedback or concerns from students and visitors to the management.

Assist in coordinating and promoting events, including social media updates.

Contribute to a team effort by accomplishing related tasks as needed.

Qualifications:
High school diploma or equivalent.

Experience in a receptionist or customer service role is preferred.

Excellent verbal communication and interpersonal skills.

Basic computer skills, including proficiency in Microsoft Office.

Ability to multitask and manage time effectively.

Professional appearance and demeanor.

A genuine interest in martial arts and community engagement.

Flexibility to work evenings and weekends if needed.

**Benefits**:
Competitive salary.

Opportunities for career growth within a community-centric organization.

Complimentary or discounted martial arts classes.

A supportive and engaging work environment.

**Requirements**:

- Must be 21 years of age or older
- Must have a high school diploma or equivalent and two (2) years of relevant experience or equivalent training, providing superior customer service skills; or possess a major in entertainment and media (including film and television), hospitality and restaurant
- Must be able to pass a background check
- Possess a flexible schedule which allows availability days, nights, holidays, and overtime when needed; have good communication skills to effectively speak with patients, families, referral sources, employers, co-workers and authorities.
- Have a professional appearance and strong customer service skills.

**Job Types**: Full-time, Part-time
Part-time hours: 16-29 per week

**Salary**: From $22.00 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site gym

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus pay
- Overtime pay

Ability to commute/relocate:

- Burnaby, BC V3J 7T9: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (required)

Shift availability:

- Day Shift (preferred)
- Night Shift (preferred)

Work Location: In person



  • Burnaby, Canada Candrone Full time

    **About Candrone** Join us at Candrone, North America's largest and fastest-growing robotics consultancy specializing in UAV solutions for Enterprise drone sales, consulting, rentals, and training. As part of our dynamic team, you'll primarily focus on contributing to Candrone's innovative projects and initiatives, shaping the future of UAV technology and...


  • Burnaby, British Columbia, Canada Royal Bank of Canada> Full time

    At Royal Bank of Canada, we are seeking a Customer Success Specialist to join our Wealth Management team in Burnaby. This is an exciting opportunity for a highly motivated individual to deepen client relationships by offering sound advice and support.Job SummaryThe successful candidate will work closely with Investment Advisors to coordinate meetings and...


  • Burnaby, Canada OnTraccr Technologies Full time

    **About Ontraccr** Ontraccr Technologies is a fast-growing startup in the construction technology space, revolutionizing how construction businesses manage and track their operations. Our platform streamlines workflows, improves efficiency, and provides critical insights to drive growth. We're on an exciting journey and looking for the right talent to join...


  • Burnaby, Canada Clio Full time

    We are currently seeking a **Customer Success Manager **to join our **Customer Success **team. This role can be performed from one of our Canadian offices, remotely across Canada, or a combination of both. Some exceptions may apply. **What your team does**: Our Customer Success team is hyperfocused on providing an exceptional onboarding and post...


  • Burnaby, Canada Breadstack Full time

    We are looking for a Customer Success Manager to join our SaaS division. You will play an important role in optimising our clients’ business by utilizing our E-Commerce tools. As an advocate for our company, you will help our clients understand how our tools and products will support their business needs. You will work with our clients to ensure they...


  • Burnaby, Canada Breadstack Full time

    At Breadstack.io, we have developed a data-driven suite of tools designed to supercharge your business. Our unified commerce platforms deliver personalized, omnichannel experiences that your customers expect, the smart way. Not just for eCommerce but for all commerce! With the launch of our SaaS solutions, we are growing rapidly. To help with our growth, we...


  • Burnaby, Canada Breadstack Full time

    At Breadstack, we are building the technology that will power all commerce. We are a fast-growing software company that specializes in providing innovative solutions through our unified commerce platform. With the launch of our SaaS solutions, we are growing rapidly. To help with our growth, we seek an experienced Customer Success Manager to join our team....


  • Burnaby, Canada Global Fleet Management Full time

    **PosiTrace** **by Global Fleet Management is a rapidly growing Canadian SaaS company specializing in GPS tracking, with a global footprint. We are currently seeking an **Customer Success Manager** to join our team, based in our office in Burnaby, with a primary focus on managing and nurturing existing business accounts in Canada and US. This role involves...


  • Burnaby, British Columbia, Canada Prime Communications Canada Inc Full time

    **Company Overview**Prime Communications Canada Inc. is a leading provider of wireless communications services in Canada, with a strong presence in the retail market.We pride ourselves on delivering exceptional customer experiences and providing innovative solutions to meet the evolving needs of our customers.With a focus on entrepreneurship, teamwork, and...


  • Burnaby, British Columbia, Canada Hertz Full time

    We are seeking a talented individual to join our team as a Customer Success Representative. As a key member of our organization, you will play a vital role in driving customer satisfaction while embodying the brand's values.**Estimated Salary:** $18.50 per hourAbout UsThe Hertz Corporation is one of the largest worldwide airport general use vehicle rental...


  • Burnaby, Canada CadMakers Full time

    cmBuilder.io is a fast-growing construction technology product that is becoming the new industry standard for site logistics planning and 4D simulations. We empower 100s of construction companies (mainly General Contractors) to win more projects, and plan for them effectively. Our mission is to democratize the use of technology in the construction industry...


  • Burnaby, British Columbia, Canada Reitmans (Canada) LtéeLtd Full time

    Role OverviewWe are seeking a talented Customer Experience Specialist to join our team. As a key member of our sales floor team, you will be responsible for delivering exceptional customer experiences and contributing to the success of our store.


  • Burnaby, British Columbia, Canada Engineers & Geoscientists British Columbia Full time

    Engineers and Geoscientists British Columbia is a leading regulatory body in the province, responsible for protecting the public interest by maintaining high standards for engineers and geoscientists. We are currently seeking a Customer Complaint Resolution Specialist to join our team in Burnaby.About the RoleThe Customer Complaint Resolution Specialist will...


  • Burnaby, Canada Rogers Communications Full time

    This is a **Remote **role which means you get to work from home! At Rogers, we put our customers first in everything we do. We’re committed to creating best-in-class customer experiences for millions of Canadians from coast-to-coast-to-coast. Our Customer Experience team is energetic, empathetic, and dedicated to making a difference - they're passionate...


  • Burnaby, Canada Groupe Touchette Inc. Full time

    **Job purpose** The Customer Service Specialist will provide support to customers. Do you enjoy talking to customers and providing them with solutions? We have the challenge for you! **Responsibilities** - Provide exceptional customer service at all times; - Answer incoming calls from customers to promote the various products offered by the company or...


  • Burnaby, Canada CadMakers Full time

    cmBuilder.io is a fast-growing construction technology product that is becoming the new industry standard for site logistics planning and 4D simulations. We empower 100s of construction companies (mainly General Contractors) to win more projects, and plan for them effectively. Our mission is to democratize the use of technology in the construction industry...


  • Burnaby, British Columbia, Canada Videotron Full time $34,800

    **About Us**Videotron is a leader in wireless services, aiming to make telecommunications accessible and affordable for Canadians. We're always looking for passionate individuals who share our vision.Job Description:We're seeking a Part-time Retail Specialist for our Lougheed Town Centre location. As a successful candidate, you'll be responsible for engaging...


  • Burnaby, British Columbia, Canada CadMakers Full time

    About CadMakersCadMakers is a leading digital construction technology company based in Burnaby. We develop innovative solutions to simplify complex construction challenges, delivering value to our global customers through a range of products and services.Job OverviewThis role combines support, account management, and content creation to ensure customers...


  • Burnaby, Canada Ideal Siding Full time

    Job Title: Customer Care Specialist Company: Ideal Siding Are you passionate about delivering exceptional quality and service? Do you enjoy talking to people and building relationships? Do you thrive on helping others and solving problems? If you possess a strong drive for learning, growth, and fostering success, we invite you to join our dynamic and...


  • Burnaby, British Columbia, Canada Royal Bank of Canada Full time

    About UsRoyal Bank of Canada is a leader in delivering exceptional banking services, and we're looking for talented individuals to join our team.Job OverviewThis exciting opportunity as a Customer Relationship Banking Specialist will allow you to leverage your sales expertise and problem-solving skills to provide top-notch service to clients. As an...