Sales and Customer Service Associate

3 weeks ago


Waterloo, Canada Rmes.inc Full time

Are you looking for a great and fast-growing company to kick-start your career in the sales and customer service industry? Do you enjoy learning new skills, challenging your mind, and connecting with people? Are you passionate about sales?

**Rmes Inc.** has been one of the fastest-growing companies in the Kitchener-Waterloo region filled with lots of room for growth. We pride ourselves on what really sets us apart from the competition - integrity, professionalism, follow-through, and a deep desire to train, equip, and enable generations to come. We are actively hiring Sales and Customer Service Associates as we anticipate to launch new locations and double and triple in size within the next few years

We are looking for someone who is passionate about providing outstanding customer service and is committed to helping our customers find the best solutions for their needs.

**Responsibilities**:

- Provide excellent customer service to customers.
- Handle customer inquiries and complaints in a professional manner.
- Provide accurate information to customers about products and services.
- Maintain customer records and update customer information as needed.
- Resolve customer complaints in a timely manner.
- Identify and escalate issues to appropriate personnel.
- Maintain a positive attitude and professional demeanor.

Skills and Qualifications:

- Adaptability
- Strategic and Critical Thinking
- Time Management
- Organization
- Communication
- Leadership
- Active Listening
- Problem Solving
- Team Work
- Resilience
- High Work Ethics
- Maintain Personal Hygiene
- Highly Motivated and Disciplined

Our Motto: Success doesn't come to you; YOU GO TO IT

Our Work Environment Includes:

- Social Events
- Growth Opportunities
- Lively and Friendly Atmosphere

Our Instagram: Rmes_inc

**Salary**: $620.00-$1,200.00 per week

**Benefits**:

- Company events
- Flexible schedule
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Bonus pay

Ability to commute/relocate:

- Waterloo, ON N2V 2C2: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- Are you at least 18 years old of age?
- Are you looking for Full-Time?

**Experience**:

- Customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person



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