Sales and Customer Service Representative

5 months ago

Waterloo, Canada Rmes.inc Full time

Are you looking for a great and fast-growing company to kick-start your career in the sales and customer service industry? Do you enjoy learning new skills, challenging your mind, and connecting with people? Are you passionate about sales?

Was your answer "Yes" to all these questions?

**About Us**:
**Rmes Inc.** has been one of the fastest-growing companies in the Kitchener-Waterloo region filled with lots of room for growth. We pride ourselves on what really sets us apart from the competition - integrity, professionalism, follow-through, and a deep desire to train, equip, and enable generations to come. We are actively hiring Sales and Customer Service Associates as we anticipate to launch new locations and double and triple in size within the next few years

We are looking for someone who is passionate about providing outstanding customer service and is committed to helping our customers find the best solutions for their needs.

**Responsibilities**:

- Assist customers with inquiries, concerns, and product information
- Process customer orders and ensure accurate data entry
- Handle customer complaints and resolve issues in a professional and timely manner
- Develop and maintain relationships with customers.
- Maintain a thorough understanding of company products and services
- Keep accurate records of customer interactions and transactions

**Qualifications**:

- Excellent communication skills, both verbal and written
- Ability to analyze customer needs and provide appropriate solutions
- Strong customer service orientation with a friendly and professional demeanor
- Highly motivated, organized, and punctual

**Skills**:

- Adaptability
- Strategic and Critical Thinking
- Time Management
- Organization
- Communication
- Leadership
- Active Listening
- Problem Solving
- Maintain Personal Hygiene

Please note that this is a **full-time** position.

Our Instagram: Rmes_inc

Pay: $620.00-$1,240.00 per week

**Benefits**:

- Company events
- On-site parking

Flexible Language Requirement:

- French not required

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Waterloo, ON: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

- This is a full-time position. Are you looking for full-time?

**Experience**:

- Sales: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

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