Studio Production Associate

4 weeks ago

Montréal, Canada SSENSE Full time

Company Description

SSENSE (pronounced [es-uhns]) is a global technology platform operating at the intersection of culture, community, and commerce. Headquartered in Montreal, it features a mix of established and emerging luxury brands across womenswear, menswear, kidswear, and Everything Else.

SSENSE has garnered critical acclaim as both an e-commerce engine and a producer of cultural content, generating an average of 100 million monthly page views. Approximately 80% of its audience is between the ages of 18 to 40. It is privately held and has achieved high double digit annual growth and profitability since its inception.

**Job Description**:
The Studio Production Associate position is an hourly paid opportunity to work in the SSENSE Studio alongside the Operations teams. Reporting to the Team Lead, Studio Production, the Production Associate is responsible for optimal processing of merchandise on-hand through transfers of goods and quality care of items, contributing and gaining valuable knowledge in different areas of studio production. This role will deliver on accuracy, speed and efficiency of the merchandise management, from the arrival of products to their return to stock, to ensure photoshoot and content operations run smoothly across Womenswear, Menswear and/or Everything Else product categories.

**_ RESPONSIBILITIES_**

**Production Management - 90%**
- Carefully unpack and/or assemble ready-to-wear, accessories, self-care, and/or home, tech, activity products
- Gather props and/or any additional items required from the Styling closet
- Ensure garments are prepped and photoshoot ready (steam / iron clothes, etc.)
- Assist the Merchandise Team by tracking any samples received for all product categories (ie. makeup, tech, ready-to-wear, etc.)
- Use of a computer and other tools to scan and input data for merchandise in Studio Workflow and Warehouse Management System
- Monitor and resolve daily stock issues (damages, merchandise discrepancies, labelling, etc.)
- Inform Leads on supply requirements and inventory needs
- Follow studio operations, health and safety, maintenance and company policies.
- Support the department by performing various studio tasks as required
- Assist the Production Team by receiving and identifying any production samples for all product categories (ie. makeup, tech, ready-to-wear, etc.)
- Adhering to loss prevention policies and guidelines to ensure the safeguarding of SSENSE inventory
- Assist in closing sets - confirming inventory is accurate and moved to proper locations after wrapping

**Continuous Improvement - 10%**
- Identify opportunities to improve daily operations and productivity as it relates to processes and stock flow
- Build strong relationships with other studio departments to continuously improve processes and to provide the highest quality of work.

**Qualifications**:

- 1 year of operation or logistics experience in retail or related field
- Written and verbal communication skills in English and French
- Knowledge of WMS systems, an asset
- Understanding of warehouse operations, an asset
- Must be open to work evenings and weekends as required, hours/ days of work can be varied due to the demands of the business
- Ability to walk 5 km per day with equipment and/or stand for extended periods, when required
- Ability to lift, carry, push, and pull 30 lbs

**_ SKILLS_**
- Strong problem-solving skills
- Ability to work in a team as well as autonomously
- Goal oriented, self motivated, and demonstrates a willingness to learn
- Ability to work within a fast-paced environment
- Ability to multi-task and adapt to change
- Detail oriented with strong time management and organisational skills

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