Customer Service Agent

2 weeks ago


Surrey, Canada DSV - Global transport and logistics Full time

**JOB SUMMARY**:
The Customer Service Agent is responsible for carrying out all customer service activities such as responding to inquiries, processing orders, and handling complaints, in a prompt courteous and effective manner.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**:

- Respond to Customer inquiries, complaints, inventory status, status of orders, etc., in a prompt manner.
- Generate all related paperwork and necessary information required for customer work and checking all orders for special requests.
- Oversee all paperwork associated with orders and maintain the corresponding files.
- Prepare any reports as required by manager.
- Report customer feedback to management, including any signs of customer dissatisfaction.
- Assure the integrity of the inventory and assist in conducting physical inventories.
- Ensure the optimal utilization of space through warehouse consolidation.
- Assist in the physical operations as needed.
- Collaborate closely with other departmental staff to coordinate account activities.

**COMPETENCIES, SKILLS, ATTRIBUTES REQUIRED**:

- Direct warehouse-related experience in customer service
- Excellent verbal and written communication skills
- Must work well under pressure as a self-starter, handling multiple tasks -- ability to work across many accounts, projects, and/or issues and prioritize effectively
- Internally motivated, self-starter with ability to plan, organize and establish priorities to meet goals and achieve results.

**MINIMUM EDUCATION and/or EXPERIENCE**:

- High school diploma.
- A minimum of 3 years’ experience in supply chain.

**Job Types**: Full-time, Permanent

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Day shift
- Monday to Friday

**Experience**:

- warehouse: 1 year (preferred)
- customer service: 1 year (preferred)



  • Surrey, British Columbia, Canada New York Painting & Coating Ltd Full time

    Company Name: New York Painting & Coating Ltd.Job Location: Unit 201- Ave, Surrey BC V3S 2B9Permanent Position: Customer Service Agent.Noof vacancies:01Start Date: As soon as possibleWage rate: $22 to $25 hourly (to be negotiated) / 30 to 40 hours per WeekBENEFITSHealth & dental benefits starts after 6 months probationary periodJOB REQUIREMENTEducation:...

  • Inside Sales Agents

    4 weeks ago


    Surrey, Canada Drive Products Full time

    Drive Products is Growing and seeking top talent to join our Team! Drive Products has over 39 years of history of delivering superior design, service and product solutions for the Canadian Truck Equipment industry and takes pride in the talented people we employ to ensure that our customers’ expectations are met and exceeded in the respective industries...


  • Surrey, Canada Babco Sales Full time

    We are Canada’s largest distributor of automotive lifts, tire equipment and automotive service equipment. Babco Sales is the exclusive agent for BendPak/Ranger, Peak and Dannmar equipment in Canada. We are a fast-growing organization headquartered in Surrey BC, with a warehouse location in Surrey, BC. We have remote service locations in Edmonton AB and...


  • Surrey, Canada The Jim Pattison Auto Group Full time

    The Jim Pattison Auto Group has 28 locations and 16 brands in Western Canada. We are continually expanding and acquiring new locations and brands while improving our market share. The Jim Pattison Auto Group’s relentless commitment to customer satisfaction has allowed us to grow into one of Canada’s largest companies. We encourage career growth and...


  • Surrey, Canada New York Painting and Coating ltd. Full time

    Education: Secondary (high) school graduation certificateExperience: 7 months to less than 1 yearTasksAdvise clients on advertising or sales promotion strategiesAddress customers' complaints or concernsAnswer inquiries and provide information to customersExplain the type and cost of services offeredReceive and log complaintsSell merchandiseExplain...


  • Surrey, Canada New York Painting and Coating ltd. Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksAdvise clients on advertising or sales promotion strategiesAddress customers' complaints or concernsAnswer inquiries and provide information to customersExplain the type and cost of services offeredReceive and log complaintsSell merchandiseExplain procedures, risks and...


  • Surrey, Canada Amc Insurance Full time

    As an Insurance agent, you will be responsible for convincing clients of the value of our products and services. You will be in charge of providing advice, industry knowledge and personalized products to meet customers’ distinct needs. To succeed in this role, you should be able to build strong relationships with customers and have a proven track record of...

  • Leasing Agent

    7 days ago


    Surrey, Canada Kelson Group Full time

    Are you an attention-to-the-details person with a proven history of responsibility, working well both with a team and independently, and are you resourceful and responsible? If so, Kelson Group is looking for a Leasing Agent to work with our team in Surrey. Our company has been in operation for over 45 years, and we have a track record within the industry...

  • Leasing Agent

    4 weeks ago


    Surrey, Canada Kelson Group Full time

    Are you an attention-to-the-details person with a proven history of responsibility, working well both with a team and independently, and are you resourceful and responsible? If so, Kelson Group is looking for a Leasing Agent to work with our team in Surrey. Our company has been in operation for over 45 years, and we have a track record within the industry...

  • Leasing Agent

    5 days ago


    Surrey, Canada Realstar Management Full time

    ***: - The Leasing Agent works with the on-site Resident Managers and is responsible for showing and leasing apartment suites to prospective residents. The Leasing Agent qualifies prospective residents, completes lease agreements, collects rental deposits and provides a superior level of customer service to prospective and existing residents. **WHAT WE...

  • Leasing Agent

    3 weeks ago


    Surrey, Canada Realstar Full time

    ***: The Leasing Agent works with the on-site Resident Managers and is responsible for showing and leasing apartment suites to prospective residents. The Leasing Agent qualifies prospective residents, completes lease agreements, collects rental deposits and provides a superior level of customer service to prospective and existing residents. **WHAT WE OFFER...


  • Surrey, Canada Jojos chicken shack Full time

    **About us** Jojo's Chicken Shack is a fried chicken restaurant in Surrey, BC V3Z 2L6. We are professional, agile, and customer-centric. Customer Service Associate / Cashier **Duties**: - Greet customers and provide excellent customer service - Process customer transactions accurately and efficiently - Handle cash, credit, and debit card transactions -...


  • Surrey, Canada Northwind Heating Ltd Full time

    Northwind Heating Ltd is a local family owned and operated HVAC company located in Surrey, B.C. We have been on the industry for 34 years and are well known through out the Lower Mainland. We have an enthusiastic and loyal team and are looking to add a customer service administrator to the family. Duties Include: - Answering phones and directing customers...


  • Surrey, Canada Avaal Technology Solutions Inc Full time

    AVAAL is seeking a highly motivated and experienced **Sales Executive** to join our team as a **Freight Brokerage Sales Agent**. **PLEASE ONLY APPLY IF YOU HAVE FREIGHT BROKERAGE SALES EXPERIENCE** **Responsibilities** - Develop pipeline and generate new business. - Identify and pursue new business opportunities through cold calling, networking, and other...


  • Surrey, Canada Avaal Technology Solutions Inc Full time

    AVAAL is seeking a highly motivated and experienced **Sales Executive** to join our team as a **Freight Brokerage Sales Agent**. **PLEASE ONLY APPLY IF YOU HAVE FREIGHT BROKERAGE SALES EXPERIENCE** **Responsibilities** - Develop pipeline and generate new business. - Identify and pursue new business opportunities through cold calling, networking, and other...


  • Surrey, Canada Super Bite Pizza (2021 INC) Full time

    Education: College/CEGEP - Experience: 7 months to less than 1 year **Tasks**: - Access and process information - Address customers' complaints or concerns - Answer inquiries and provide information to customers - Arrange for billing for services - Arrange for refunds and credits - Explain the type and cost of services offered - Issue receipts and other...


  • Surrey, Canada Crystal Vision & Better Hearing Full time

    Crystal Vision & Better Hearing is a family owned full service retail optical and hearing company with four locations in Abbotsford, Chilliwack, Maple Ridge and White Rock. Our employees are one of the most valuable assets of our company. We look for people who want to be part of a high quality team. **Responsibilities** - Provide exceptional customer...


  • Surrey, Canada Breezeful Full time

    **Who are we?** Breezeful is Canada's online mortgage brokerage operating in Ontario, British Columbia, Alberta, New Brunswick, and Nova Scotia. Our aim is to provide a convenient and efficient way for individuals to secure a mortgage online. We are backed by renowned investors who were early supporters of game-changing companies such as Airbnb, Dropbox,...


  • Surrey, British Columbia, Canada carzone motors Ltd Full time

    Job Duties: Plan, direct, and assess the operations of retail sale establishments, as well as departments within such establishments. Manage your team and delegate responsibilities. Determine consumer demand, possible sales volumes, and the impact of competitors' operations on sales by studying market research and trends. Determine what products and services...


  • Surrey, Canada Focus BC Full time

    The Customer Service Sales Assistant is responsible for the daily communications and interactions between current customers and potential new customer leads. Being a part of the Customer Service division means you must be proficient and current on all consumer relations strategies and tactics, report daily to the Director of Customer Outreach, and show a...