Accounts Receivable Clerk

4 days ago


Waterloo, Canada Vidyard Full time

Vidyard is the video platform that's built for business. Sales reps, marketers, and corporate communicators use Vidyard to record and share videos that grab attention and deliver their message in a personal, impactful way. It's the video tool of choice for Microsoft, LinkedIn, and thousands of other companies. We're passionate about elevating our customers, our teammates, our communities, and ourselves.

**About the Role**:
Vidyard is looking for an Accounts Receivable Clerk** **to join our finance** **team for a one (1) year contract. Reporting to the Manager of Financial Reporting, you will contribute to the overall success of the accounts receivable and collection functions, work to continually improve our accounts receivable processes, and play an important role in month-end reporting. This is an opportunity to be a big contributor at a high growth company while building on your academic and professional experience.

**About the Team**:
The finance team is responsible for accurate reporting and providing timely information and support to all areas of the business. The team is made up of accounts payable, accounts receivable, payroll and FP&A. As a member of the accounts receivable group you will work alongside our Accounts Receivable Specialists who are passionate about providing exceptional service to our customers and continually looking for opportunities to improve our processes. Accounts receivable also works closely with sales and customer success teams for billing and order requirements.

**What You'll Work On**:

- Perform standard accounts receivable duties including billing, processing credit memos, and recording cash receipts
- Contribute to the collection process to meet the targeted days sales outstanding and monthly collection target
- Maintain strong customer relationships by responding to inquiries on a timely basis via Zendesk tickets
- Assist with external audit requests including the preparation of accounts receivable confirmations and providing requested support
- Perform reconciliations of accounts, sub-ledgers, systems, lockboxes and credit card payments
- Retrieve and assess information as requested
- Contribute to special projects or assignments from the finance or leadership team

**What You'll Bring to this Role and Your New Team**:

- 2-3 years of related accounts receivable experience
- Superior Excel skills (construction and maintenance of spreadsheets)
- Ability to build relationships with other teams across the business to maintain a high service level to the organization
- Curiosity and eye for automation and continuous process improvements
- Experience using accounting software (Intacct and Zuora experience is an asset)

**Our Tech Stack**:

- Zuora
- Sage Intacct
- Zendesk
- Stripe
- FloQast
- Salesforce
- Microsoft Office Suite
- Google Drive "GDrive"

As we also value **direct and transparent communication**, you can expect to hear from our team even if you are not selected to move forward.

**What You'll Love about Vidyard**:

- Competitive pay
- Comprehensive, flexible benefits on day one*
- Wellness allowance to spend on what's important to you
- Flexible hours + unlimited vacation + programs to support travel while working, enabling you to live your best life
- Access to Inkblot, a digital mental health platform + $1,500/person/year for mental health coverage*
- Allowance to support your ongoing growth and development
- Paid volunteer hours
- Employee resource groups to empower and drive change at Vidyard and in our communities
- Flexible holiday program
- _Benefits described are Canadian specific, if you're located in another country our Talent team will speak with you about localized benefits for you._

As a video-centric organization, Vidyard has mastered the art of remote work. Whether you are local to our collaboration space in Kitchener, Ontario, Canada, or you join us from elsewhere, you will be an integral part of the team.

Vidyard is dedicated to ensuring all Vidyardians have an opportunity to:

- Level up their home office/workspace.
- Socialize purposefully within teams as well as across the organization.
- Enjoy a flexible work schedule. We know your time is valuable, so own your work in a way that best suits your lifestyle.

We believe working remotely shouldn't cause any barriers, so from onboarding to day-to-day operations, your colleagues and leaders are only as far as a *virtual* tap on the shoulder away.
- We thank all applicants for your interest in Vidyard. Only those applicants selected for an interview will be contacted. Unsolicited resumes from Agencies will not be accepted._



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