Supervisor Health Information Services

3 weeks ago

Winnipeg, Canada Victoria General Hospital Full time

**Requisition ID**: 359763

**Position Number**: 20044430

**Posting End Date**: May 30, 2024

**City**: Winnipeg

**Employer**: Winnipeg Regional Health Authority

**Site**:Victoria General Hospital

**Department / Unit**: Health Information Services

**Job Stream**: Non-Clinical

**Union**: Non Union

**Anticipated Start Date**: 06/20/2024

**FTE**: 1.00

**Anticipated Shift**: Days

**Work Arrangement**: In Person

**Daily Hours Worked**: 7.75

**Annual Base Hours**: 2015

Grow your career in the Winnipeg Health Region Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We’re united by a shared commitment to excellent and equitable health care.

**Position Overview**:
The incumbent supervises Health Information Services (HIS) staff who perform the functions of Health Information Services which include the registration of patients, bed assignment, and the operation of telephone switchboard, paging and patient inquiry. The focus of the position is to ensure that patients are registered according to standards and best practices, and that registration and communication processes optimize workflow. The incumbent also represents the hospital and department on site, regional and provincial committees, working groups and project teams which have a focus on registration and communication services. In the absence of the Health Information Services Manager, the incumbent assumes delegated activities.

**Experience**:

- Two years direct experience in Patient Registration.
- Experience with telephone communication equipment.

**Education (Degree/Diploma/Certificate)**:

- Graduate of a recognized training program for Health Information Management Professionals, Business Administration, Health Services Management is required.
- A combination of education and experience may be considered.

**Certification/Licensure/Registration**:
Not Applicable

**Qualifications and Skills**:

- Demonstrated ability to effectively schedule, supervise, direct, motivate, and evaluate staff.
- A thorough understanding of client registry and registration functions and their inter-relationship and integration with other Health Information Services functions; e.g. medical transcription, health record management, coding/abstracting and data management.
- Excellent organizational, time management and problem-solving skills.
- Ability to make independent decisions within scope of practice and role.
- Demonstrated team building and coaching skills.
- Excellent verbal and written communication skills.
- Demonstrated experience with Microsoft office programs and staff automated scheduling systems, etc.
- Excellent interpersonal and public relations skills.

**Physical Requirements**:
Not Applicable

Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.

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