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Receptionist and Social Media Coordinator
2 months ago
**Overview**
**Responsibilities**
- Support front desk operations as needed, including managing phone systems and providing excellent customer service.
- Assist clients with booking appointments and ensuring all required forms are filled out.
- Develop and implement social media strategies to increase brand awareness and engagement.
- Create, curate, and schedule high-quality content across multiple social media platforms including Facebook, Instagram, and TikTok.
- Monitor social media channels for customer inquiries and feedback, providing timely responses to enhance customer support.
- Analyze social media metrics to assess the effectiveness of campaigns and adjust strategies as needed.
- Maintain a consistent brand voice across all platforms while ensuring content is proofread for accuracy and clarity.
- Assist with data entry tasks related to social media performance tracking and reporting.
**Requirements**:
- Previous experience in a medical spa setting is preferred but not required.
- Strong understanding of various phone systems and customer service best practices.
- Excellent proofreading skills with keen attention to detail in all communications.
- Proven experience in clerical duties or as a front desk coordinator is a plus.
- Exceptional organizational skills with the ability to manage multiple tasks effectively.
- Proficient in using computerized systems for data entry and content management.
- A passion for social media trends and a creative mindset to engage audiences effectively.
**Job Types**: Full-time, Permanent
Pay: $18.00-$22.00 per hour
Expected hours: 30 - 40 per week
Additional pay:
- Bonus pay
- Commission pay
- Overtime pay
**Benefits**:
- Company events
- On-site parking
- Paid time off
- Store discount
Flexible language requirement:
- French not required
**Education**:
- Secondary School (required)
**Experience**:
- Front desk: 1 year (preferred)
- Social media management: 1 year (preferred)
Work Location: In person