Manager, Product Analytics

6 months ago


Montréal, Canada SSENSE Full time

**Company Description**
Founded in 2003, SSENSE is pacing the vanguard of directional retail with its mix of luxury, streetwear, and avant-garde labels.

Currently serving 150 countries, generating an average of 88 million monthly page views, and achieving high double digit annual growth since inception, its field of focus has grown beyond that of a typical e-commerce entity as it explores the nexus of content, commerce, and culture. More than just a retailer, SSENSE is becoming a cultural protagonist in its own right.

**Job Description** **About the Team**:
The Manager, Product Analytics position will report into the Vice President, Data Platform at SSENSE’s Technology team. As a Product Analytics Manager, you will lead a team of high performing analysts to enable data driven decision making in maximizing product usage and improving our customers experience interacting with our platforms and products. Your key stakeholders will be product managers in our engineering teams, and your team will help them by building self-serve dashboards and data assets with the most relevant KPIs and metrics for monitoring product and feature usage & adoption.

**Why Join Us**:

- Establish the product analytics team as a center of excellence, and key contact point for product managers and other product leaders across the organization.
- Define the analytics ecosystem required to gather high-quality behavioral data from the SSENSE website (and apps) and derive quality insights.
- Guide the evolution of the experimentation framework by providing thought leadership, setting standards, ensuring the utilization of best practices when applicable, and customizing the approach to align with objectives and available resources.
- Own the measurement tracking framework including the creation and evolution of the measurement plan, contributing to the scalability of the Web and mobile app capabilities.
- Enhance tracking mechanisms to provide ongoing progress on Data Mesh adoption at the department, team level and organization level.

**Qualifications**
**How To Excel In This Role**:

- A minimum of 4 years experience in web/digital analytics with major web analytics tools such as Google Analytics and Adobe Analytics.
- A minimum of 2 years of experience with A/B and/or multivariate testing including knowledge of testing methodologies and evaluation techniques.
- A minimum of 2 years managing/leading other analysts, team members.
- Proficient in developing dashboards, custom reports and segmented analyses using Tableau or other data visualization tools and SQL; R/Python experience an asset.

***What Sets You apart**:

- Highly analytical.
- Strong ability to synthesize key insights from a multitude of data sources.
- Great communication skills; ability to present complex information to stakeholders of levels, including more creative roles.
- Proven attention to detail and highly organized.

**Additional Information** **Perks And Benefits:

- Extended health and dental benefits, including comprehensive mental health programs and coverage
- Parental top up program
- Generous Employee Discount
- Access to telemedicine and employee and family assistance program
- Savings and retirement plan matching contributions
- SSENSE is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you need special accommodations, let us know. We will do our best to accommodate you_

LI-Hybrid, Hybrid remote/in-office


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