Order Management Specialist

2 weeks ago

Toronto, Canada Spin Master Ltd Full time

Are you a kid at heart looking to build a career with a leading global children's toy, entertainment and digital gaming company?

At Spin Master, our unwavering commitment to open mindedness, integrity and innovation is a great part of what has made us an industry leader. How do we stay ahead of the pack? By hiring the best and brightest minds—and that’s why we want you
**What will you work on?
**As a member of the customer facing team the Order Management Specialist will provide top tier customer service to their assigned account(s) through proactive management of orders from receipt through delivery, and by partnering with cross-functional team members and stakeholders to ensure best in class results. The incumbent should possess strong communication skills and be able to multi-task, prioritize competing customer issues whilst driving to the root cause.

**How will you create impact?**
- Provide top tier customer service to ensure customer satisfaction
- Process customer orders within 48 hours of receipt
- Manage orders in a timely and accurate manner adhering to customer dates (e.g. RAD, MABD etc.)
- Communicate Service Issues to internal and external stakeholders on a timely basis
- Navigation and research in SAP, customer's system, 3rd party systems (where required) to effectively manage order execution
- Partner with Supply Chain to resolve issues, determine root cause and identify ways to improve to ensure top performance with customer and proactively mitigate non-compliance charges
- Administer quote process
- Initiate and maintain regular dialogue with key stakeholders (e.g. Credit, Sales, Planning (Supply and Demand), Logistics) to resolve and prevent issues and to enhance mutual understanding of the order to cash process
- Cultivate and maintain positive relationships with customer and internal stakeholders
- Partner with team and other functions to identify ways to improve efficiency of the order to cash process
- Actively participate in the Retail Engagement initiatives, score carding and liaise with internal and external stakeholder to drive customer service level improvements

**What are your skills and experience?**
- Strong time management, organizational, and prioritization skills
- Ability to adjust quickly to new processes and procedures
- Ability to work and make decisions independently in a fast-paced environment
- Ability to proactively identify and resolve problems
- Team player who helps create a result focused and motivating team environment
- Bachelor’s Degree preferred in Supply Chain Logistics or related discipline
- Min 2 yrs.+ CPG/Retail Experience preferred
- Experience with a Tier 1 ERP system (SAP)
- #LI-Hybrid #LI-HM1_

**What you can expect from us**:
Our mission is to Make Life More Fun with a vision to push the boundaries of innovation, creativity, and fun.
- Growth and Career Opportunities
- Flexible Work Hours
- Innovation, Collaboration and Fun
- Comprehensive Benefits
- Other fun Perks

**What’s it like to work here?**

Spin Master is a fast-paced, hands-on organization that provides many great opportunities for impactful decision-making; though our challenging start-up atmosphere isn’t for everyone, we have a proven record of opportunities for future advancement and internal transfers for our passionate and results driven team.

Everyone is welcome in our sandbox and we are committed to an accessible and inclusive hiring process that provides reasonable accommodation to all applicants.
- We do appreciate all interest; however only those selected for interview will be contacted._

  • Order Management Specialist

    4 weeks ago

    Toronto, Canada Danaher Full time

    Be part of something altogether life-changing!Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.At Cytiva you will be able to...

  • Leasing Specialist

    3 weeks ago

    Toronto, Canada Realstar Management Full time

    Realstar is a leading residential property management company with over 160 properties across Canada. Our properties are clean, quiet and attract quality residents who will attest to our unique standards of service. We are looking for a Leasing Agent to work at our **newly built Luxury Property, located** in North York (DVP&401). The Leasing Specialist...

  • Order Management Specialist

    4 weeks ago

    Toronto, Canada Siemens Energy Full time

    Mid-level Professional **ASnapshot of Your Day** **HowYou’ll Make an Impact** - Provides technical and commercial support in the form of contract administration and project management, for dry type air core reactors & line traps for North America and other territories as required. - Provides support in preparation of required contract documentation and...

  • Order Management Specialist

    3 days ago

    Toronto, Canada Cytiva Full time

    #LI-DC1 LI-Remote **Be part of something altogether life-changing!** Working at Cytiva in the Life Sciences industry means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and...

  • Pharmacy Order Entry Specialist

    4 weeks ago

    Toronto, Canada MediSystem Pharmacy Limited Full time

    **All referred applicants must first be submitted through Workday by a current Loblaw Colleague.**: At MediSystem Pharmacy, you can use your skills to do meaningful work that has a real impact, in an environment that promotes learning, growth and opportunity. Whether it’s your first job or you’re ready for a new challenge, MediSystem Pharmacy can turn...

  • Leasing Specialist Part-time

    4 weeks ago

    Toronto, Canada Realstar Management Full time

    Realstar is a leading residential property management company with over 160 properties across Canada. Our properties are clean, quiet and attract quality residents who will attest to our unique standards of service. We are looking for a Part-time Leasing Agent to work at our **newly built Luxury Property, located** in North York (DVP&401). The Leasing...

  • Pharmacy Order Entry Specialist

    3 days ago

    Toronto, Canada Shoppers Drug Mart Pharmaprix Full time

    **All referred applicants must first be submitted through Workday by a current Loblaw Colleague.**: **Location**: Unit 3 - 75 Lesmill Road, Toronto, Ontario, M3B 2T8 At MediSystem Pharmacy, you can use your skills to do meaningful work that has a real impact, in an environment that promotes learning, growth and opportunity. Whether it's your first job or...

  • Community Management/engagement Specialist

    1 week ago

    Toronto, Canada Toronto School of Management Full time

    **Community Management/Engagement Specialist** As a community management/engagement specialist, you will lead and coordinate the day-to-day community and organic activities for our institutions to grow our online communities around the world with the objective to engage prospective, current students, and alumni. **Responsibilities**: - Lead the...

  • Order Management Specialist

    4 hours ago

    Toronto, Canada Danaher Full time

    Be part of something altogether life-changing!Working at Cytiva means being at the forefront of providing new solutions to transform human health. Our incredible customers undertake life-saving activities ranging from fundamental biological research to developing innovative vaccines, new medicines, and cell and gene therapies.At Cytiva you will be able to...

  • Epr Applications Specialist

    3 days ago

    Toronto, Canada Unity Health Toronto Full time

    Unity Health Toronto is embarking on a multi-year digital, clinical transformation project to implement a new electronic patient record solution across all sites. The Electronic Patient Record (EPR) project is a pillar of enabling exemplary patient experience and quality of care and therefore see this not as an information technology initiative, but as one...

  • Network Management Coordinator

    6 days ago

    Toronto, ON, Canada Medcan Health Management Inc. Full time

    Medcan has a comprehensive range of diagnostic assessments, which, in combination with innovative programs tailored to specific needs, are designed to successfully reach improved health outcomes. Over 80 physicians and specialists, alongside a broad roster of complementary health care disciplines, provide health and lifestyle management services on site...

  • To Go Specialist

    4 weeks ago

    Toronto, Canada RARE Hospitality Management, LLC. Full time

    Great Food, Packaged with care to go with you ANYWHERE.TheTo Go Specialistposition is all about:Ensure that we package food for convenience without compromising qualityBuild Guest Loyalty with order accuracy and on time deliveryFocus on clean and sanitized Guest touch points and work areaWorking together as a team to deliver a great LongHorn Steakhouse...

  • Tenant Services Specialist

    4 weeks ago

    Toronto, Canada Angus Consulting Management Limited Full time

    ACML’s Client Services team is growing! Are you looking for a challenging and rewarding career with Canada’s leading provider of customized operations and solutions? If you are a devoted and career-minded professional looking to contribute to a hard-working, dedicated team, we want to hear from you! **WHO ARE WE?** With over 50 years of experience...

  • Order Management Specialist

    4 weeks ago

    Toronto, Canada Spin Master Ltd Full time

    Are you a kid at heart looking to build a career with a leading global children's toy, entertainment and digital gaming company? At Spin Master, our unwavering commitment to open mindedness, integrity and innovation is a great part of what has made us an industry leader. How do we stay ahead of the pack? By hiring the best and brightest minds—and that’s...

  • Web Accessibility Specialist

    4 weeks ago

    Toronto, Canada Toronto School of Management Full time

    GUS Canada Colleges is a division of GUS Canada and part of the Global University Systems (GUS) network. - GUS Canada Colleges operates four institutional brands in Canada and has two public-private partnerships. Our privately owned institutions are the Canadian College of Technology and Business, the Toronto School of Management, Trebas Institute Ontario,...

  • Manager, Specialist Physician Contracts

    4 weeks ago

    Toronto, Canada Ministry of Health Full time

    Are you a collaborative leader who has experience managing a diverse team as well as large transfer payments? Consider this exciting opportunity in the Physician and Provider Services Division at the Ministry of Health! Come make an impact on healthcare delivery in Ontario, and lead a team responsible for Alternate Payment Program agreements for specialist...

  • National Accounts Specialist

    1 week ago

    Toronto, Canada AGF Management Limited Full time

    About AGF: Founded in 1957, AGF Management Limited is an independent and globally diverse asset management firm. AGF brings a disciplined approach to delivering excellence in investment management through its fundamental, quantitative, private capital, and high-net-worth businesses. Our suite of diverse investment solutions extends globally to a wide range...

  • Assistant Manager, Order Fulfillment

    7 days ago

    Toronto, Canada LG Electronics Canada Full time

    At LG, innovation is the foundation of everything we do. We make products and services that make lives better, easier, and happier through increased functionality and fun. Put simply, we make “Life Good” - from home appliances, consumer electronics and vehicle components to business innovations in digital signage, air conditioning and solar. We are...

  • Order Entry Specialist

    5 days ago

    Toronto, Canada Trevor Frances Recruitment Full time

    Ready to dive into an exciting role where you'll be the ultimate customer support maestro? Our client is on the lookout for a dynamic individual to join their team as the go-to liaison between their internal squad and the cherished customers. If you've got a knack for turning frowns upside down and making customers' day, this could be your perfect...

  • Facilities Management Specialist

    4 weeks ago

    Toronto, Canada CBI Health Full time

    **Facilities Management Specialist** CBI Health is Canada’s leading community healthcare provider, and our passionate team is at the heart of what we do. Every day, our 13,000 staff make a meaningful difference in our clients’ lives as we live the core values that define us: heart, respect, reliability, teamwork and innovation. Along with mentoring and...