Analyst

7 months ago

Montréal, Canada National Bank of Canada Full time

A career as an Analyst in the Financial Markets Operations at National Bank means collecting, analyzing, and interpreting a variety of data. In this role, you interact with the different sectors of the Bank and more experienced professionals in order to offer technical support of a current nature to the stakeholders in the day-to-day operations.

You also have the opportunity to learn and grow within a team that values customer satisfaction, performance, collaboration and innovation.

**Your job**:

- Process non-standard rejected transactions for settlement or payment
- Act as a point of contact for the business line account managers, internal and external portfolio managers and other operational teams
- Analyze the information gathered and explain discrepancies and make recommendations to resolve issues.
- Verify and coordinate daily production in the team.
- Master the end-to-end of the various processes related to the custody of value in order to provide quality support.
- Contribute to the building of the Centre of Excellence for Custody Operations

**Your team**

Within the transaction processes and regulations team in Financial Market Operation you are part of a team of 17 colleagues, and you report to Suzanne De Jonge manager of the Operations team. You collaborate on a daily basis with a team compound of many expert analysts and coordinators..

New horizons open up for you in the big family of Financial Markets Operations and payment. A career path in your role, promotion, going in a new sector and so many more possibilities of development and of careers are accessible for you.

Our training programs use on-the-job learning to help you master your role. You can access personalized training content on such topics as (to be completed) to support your ongoing learning. You’ll have access to colleagues with a wide range of expertise, experiences and backgrounds to enrich your development.

Our dynamic work environment and our collaboration tool promote a pleasant employee experience. We put a lot of emphasis on our employees idea. The continuous dialogue and feedback are encouraged whether it’s through our surveys or our programs.

**Prerequisites**
- Three-year college diploma or equivalent, related to the industry and three years of relevant work experience.
- Customer Service Experience
- Experience in continuous improvement desirable
- Proficient with Microsoft Excel
- Knowledge of financial market business processes
- Knowledge of financial concepts, asset

**Your benefits** In addition to competitive compensation, upon hiring you’ll be eligible for a wide range of flexible benefits to help promote your wellbeing and that of your family.
- Health and wellness program, including many options;
- Flexible group insurance
- Generous pension plan
- Employee Share Ownership Plan
- Employee and Family Assistance Program
- Preferential banking services
- Initiatives promoting community involvement
- Telemedicine service
- Virtual sleep clinic

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