Assistant Manager

7 months ago

Okotoks, Canada Nutters Everyday Naturals Full time

**ASSISTANT MANAGER**

**REPORTS TO: STORE MANAGER**

**Purpose**:The incumbent in this position will assist the Store Manager in the overall operations of the retail unit, with a main focus on Grocery, Produce, and bulk foods areas.

He/She will also take full responsibility in his/her absence, manage the departments inventory and ensure proper follow up and execution of company standard operating procedures and policies. Successful training and development of team members will be a key to driving store profitability and reaching sales targets.

This position requires a demonstrated passion for the natural products industry and a strong commitment to the company core values to help drive the profitability and sales targets.

**Core Accountabilities - **(listed in order of importance)**

**Inventory Management**:Responsible for the stores overall inventory by ensuring the store is fully stocked on a regular basis with top/efficient moving products, while reducing and eliminating slow moving and non-moving inventory. Ensure on-hand integrity of the

store through consistent follow-up on SOP’s. Ensure proper purchasing to assist with increasing/maintaining department margin.

**Merchandising**:Responsible for the ensuring the store is merchandized effectively by executing the flyer specials, doing end cap planning and set-up, signage and organizing promotional deals.

**Staffing & Administration**:Review sales and inventory reports with store manager. Ensure all receiving is completed and up to date prior to stocking and assist with store scheduling. Guide and train team members to provide high-quality customer service, and support effective teamwork. Consistently review department margins and pricing to ensure the departments continuously meet company goals.

**Store Operations**: Ensure overall cash operations and handling in the store are in line with operating procedures. Responsible for scheduling cashiers and all cashier duties. Ensure successful execution and adherence to store policies and OH&S.

**KEY RESPONSIBILITIES Store Operations**:
In collaboration with the Store Manager, begin each day with a store walk and then determine or delegate team member duties.

To work with team members to make sure the store is maintained in a clean, neat and organized manner. This applies to both the general retail, produce and bulk sections, tea and coffee section, vitamin, supplement and natural foods, packaging, shipping/receiving and storage areas.

Finalizing with Store Manager work schedule (ensuring appropriate members are present to operate store, in an efficient manner without compromising customer service).

To maintain adequate till float/change and to anticipate seasonal and promotional fluctuations.

Responsible for opening and closing procedures (and ensure other key team members are trained to do this in their absence)

To prepare daily cash reports and processing of store cash receipts for daily deposit.

Ensure the team member (public washroom) bathroom is to be kept clean and store cleaning supplies well stocked and organized. As well, to keep the staff lunch area clean and organized daily.

**Inventory Management**:
Ensure all products are labeled and correctly priced.

To ensure seasonal and regular stock is price reduced or cleared before becoming unsaleable (following company guidelines for stock clearance).

Be proficient in Auto Star Point of Sales and Inventory Management Software, and train staff as required

Responsible for product and supplies ordering functions and to delegate and monitor these functions with key team members (produce, natural foods, dairy, bulk foods, etc.). Note: Vitamin Manager is responsible for inventory management of the vitamins and personal care products.

To ensure all pricing information is correctly implemented i.e. price changes, seasonal specials, clear-outs, etc.

**Staff Management & Administration**:
Ensuring team members comply with employment policies, i.e., dress code, coffee breaks, parking, etc.

Supervising the retail area, including team member supervision, training and performance evaluations. Will discuss issues or concerns with Store Manager before taking any corrective action.

Supervision of inventory, shipping/receiving and packaging areas, ensuring that proper stock levels are maintained, minimizing surplus stock and over-ordering; provide assistance as required on unloading freight and that proper procedures are communicated to team members on processing incoming and outgoing shipping documents.

Run sales reports as specified by head office and Store Manager, complete analysis of reports and react to results of reports as required; in consultations with Store Manager, make changes

In collaboration with Store Manager, conduct regular scheduled meetings with staff to discuss new products, upcoming promotions, resolve any operating problems, review customer service, to gather ideas, suggestions and input from team members

Electronically

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