Receptionist

2 months ago

Hamilton, Canada Ministry of the Solicitor General Full time

The Hamilton Wentworth Detention Centre with the Ministry of the Solicitor General is seeking a dynamic individual to join our team in order to provide reception, clerical and typing support services to managers and staff.
**OPS Commitment to Diversity, Inclusion, Accessibility, and Anti-Racism**: We are committed to build a workforce that reflects the communities we serve and to promote a diverse, anti-racist, inclusive, accessible, merit-based, respectful and equitable workplace.

Visit the **OPS Anti-Racism Policy** and the **OPS Diversity and Inclusion Blueprint** pages to learn more about the OPS commitment to advance racial equity, accessibility, diversity, and inclusion in the public service.

We offer employment accommodation across the recruitment process and all aspects of employment consistent with the requirements of Ontario's **Human Rights Code**. Refer to the "How to apply" section if you require a disability-related accommodation.
**What can I expect to do in this role?**: You will:

- Provide reception duties including answering telephone calls routed from the automated answering system, transcribing and redirecting calls as required
- Greet and direct visitors and callers to appropriate persons, answering routine or general inquiries as well as book inmate visits
- Provide administrative support services by typing a variety of reports, documents, memos or correspondence
- Process incoming and outgoing mail by sorting and distrusting inmate and business mail, checking addresses and arranging for courier services
- Provide documentation to the Financial Clerk to reconcile mail and courier service invoices

**How do I qualify?**:
**Administrative Skills**:

- You possess knowledge of office procedures in order to provide reception and clerical support services
- You possess knowledge of multi-line switchboards and receptionist procedures

**Communication and Technical Skills**:

- You possess clear communication skills (written and verbal) to answer telephones, respond to general inquiries and calls, format documents, memos, letters and forms
- You possess the ability to organize work efficiently and establish priorities under general supervision
- You have attention to detail skills in order to maintain confidentiality of information and review information, letters and correspondence for accuracy

**Computer Skills**:

- You possess proficiency in operating a personal computer and related software (i.e. Microsoft Office Suite) in order to complete word processing services such as formatting letters, memos, reports, excel spreadsheets and forms
- You possess keyboarding skills in order to transcribe messages, memos and correspondence

**Additional Information**:
**Address**:

- 1 English Permanent, 165 Barton St E, Hamilton, West Region, Criminal Record Check

**Compensation Group**:

- Ontario Public Service Employees Union- Understanding the job ad - definitions
- **Schedule**:

- 3-7**Category**:

- Administrative and Support Services**Posted on**:

- Wednesday, October 2, 2024**Note**:
Required security screening checks along with your written consent, will be sent to the Transition and Security Office (TSO), Corporate Talent Programs Branch, Talent and Leadership Division to evaluate the results. If applicable, the TSO, with your written consent, will request and obtain any additional employment screening checks that were not obtained directly by you.

A record under the Criminal Code and/or other federal offence record(s) does not automatically mean you will be ineligible for the position. The employment screening check(s) will only be reviewed and evaluated by the TSO for the purpose of making a security clearance decision. The details of an individual's employment screening check(s) will be considered in specific relation to the duties and responsibilities of the position being filled. Employment screening check records will be maintained by the TSO and kept strictly confidential.
- T-CL-220012/24

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