Administrative Support Iii

3 weeks ago


Edmonton, Canada Alberta Health Services Full time

**Your Opportunity**:
Within Cancer Care Alberta (CCA), Supportive Care: Rehabilitation Oncology services are provided by a team of health care professionals dedicated to enhancing the quality of life of those affected by cancer by providing support and expert care from the time of diagnosis through treatment and beyond. The team of healthcare professionals working within Cancer Care are leaders in cancer diagnosis, treatment, survivorship, and palliative care. We are looking for a team-oriented, highly organized, experienced Administrative Assistant to join our team in a full-time, temporary position. The ideal administrative assistant needs to be knowledgeable about Allied Health disciplines and services along with CCA’s teams and programs. Responsibilities include supporting the Manager and clinical teams. Working under mínimal guidance and direction, the Admin Support demonstrates consistent initiative and utilizes enhanced skills to perform varied reception and clerical duties. Maintain calm, supportive, and respectful communication when interacting with distressed patients, support persons and staff with multiple demands. Patient-facing activities include first point of contact for patients/families coming in for care, responding to incoming phone calls, screening patients' presenting concerns and receiving provider questions about services, relaying messages, and scheduling appointments (in-person and virtual). Waitlist management in Connect Care and triaging as per established criteria. Regular communication with patients, members of the multidisciplinary team, physicians, other healthcare providers and other departments for appointments, scheduling, or follow-up. Non-patient facing duties include ordering supplies/education resources, determining priorities, directing concerns to Manager, supporting staff with IT issues.

**Description**:
As an Administrative Support III, you will require advanced administrative or specialized skills and knowledge to support complex procedures, practices and initiatives within a department or program.
- Classification: Administrative Support III
- Union: AUPE GSS
- Unit and Program: Rehabilitation Oncology
- Primary Location: Cross Cancer Institute
- Location Details: As Per Location
- Multi-Site: Not Applicable
- FTE: 1.00
- Posting End Date: 30-NOV-2023
- Temporary Employee Class: Temp F/T Benefits
- Date Available: 10-DEC-2023
- Temporary End Date: 31-JUL-2024
- Hours per Shift: 7.75
- Length of Shift in weeks: 2
- Shifts per cycle: 10
- Shift Pattern: Days
- Days Off: Saturday/Sunday
- Minimum Salary: $23.53
- Maximum Salary: $28.60
- Vehicle Requirement: Not Applicable

**Required Qualifications**:
Completion of Grade 12 or equivalent.

**Additional Required Qualifications**:
**Preferred Qualifications**:
Minimum 1 year Connect Care Experience: Schegistrar, Advanced Ambulatory Unit Clerk.



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