Director, Human Resources

1 week ago

Ajax, Canada Great Canadian Full time

**Position Summary**

Under the general direction of the Regional Director, Human Resources, this position is responsible for being a strategic partner; providing guidance, direction and support on matters related to Human Resources Policies & Procedures, and best practices, including but not limited to Recruitment, Performance Management, Workforce Planning, Legal and Compliance, Health, Safety & Wellness, team member Relations, team member Engagement & Retention, Rewards & Recognition, Respectful Workplace & Diversity, Organizational Development & Training and Change Management. Ensures adherence to the Company's policies and procedures, motivates and leads by example and supports Great Canadian's learning environment while establishing a safe and welcoming work environment for all team members.

**Key Accountabilities**
- Provides leadership, direction and mentoring to the Human Resource department at the site level; develops performance objectives and delivers performance evaluations for direct reports
- Develops annual HR budget in addition to monitoring, updating and reporting any budget variances
- Provides HR support to site managers and team members; provides guidance on conflict resolution, performance management, career development and succession planning
- Identifies internal and external employment issues and trends; recommends improvements, efficiencies and training opportunities; assists with training implementations and deliveries
- Oversees programs such as recruitment, orientation, training, attendance, health & safety, progressive discipline, etc., at the site level
- Develops and implements HR strategic plans as directed; ensures site operations align with corporate objectives
- Develops, maintains and enhances the Company brand strategy and collateral; works in conjunction with site marketing on the creation, development, transformation and introduction of all Human Resources brand initiatives
- Acts as a resource and ambassador for change management initiatives to drive a faster adoption for the change
- Conducts or assists in confidential workplace investigations
- Oversees ability management
- Resolves issues as they are escalated
- Liaises and communicates effectively with all appropriate operational departments
- Develops and cultivates strong working relationship s with all stakeholders: guests, ownership, team members, vendors and regulators
- Ensures compliance with licensing laws, health and safety and other statutory regulations
- Manages other initiatives as required

**Education and Qualifications**
- Post Secondary education in Human Resources Management (Diploma/Degree in HR) or an equivalency of work experience of at least 8 years progressive Human Resources management experience. A combination of education/experience may be considered if it directly relates to this position
- Relevant Human Resources and Labour Relations management experience including collective agreement interpretation, grievance/arbitration management, advocacy, and union/management relations
- Extensive knowledge of workplace legislation (Labour Relations Code, Human Rights Act, Employment Standards and WSIB), and leading labour law and human rights decisions
- HR designation is considered an asset
- Ability to exceed internal and external customer expectations through leading by example and by providing timely, effective and service oriented support and service to operation managers
- A track-record of effective human resources customer service to a number of departments with competing needs, and providing sound advice on sensitive matters
- Ability to maintain confidentiality; mediation and conflict management/resolution experience is required
- Superior ability to communicate effectively, both written and verbally
- Proven ability to analyze problems, identify key information and issues, interpret data and determine implications, provide recommendations, and effectively resolve issues
- Ability to act with considerable independence, discretion and judgement
- Active affiliation with appropriate Human Resources networks and organizations and ongoing community involvement
- Collaborative (solicits input to improve/enhance strategy and development)
- Ability to successfully obtain a Gaming License

**Work Environment Considerations**
- Regular office environment, non-traditional work hours may be required in certain circumstances, some travel may be required

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