Client Account Manager

4 weeks ago


Mississauga, Canada People Corporation Full time

We are seeking a **Client Account Manager** to join our team in Mississauga

This is an exciting opportunity for an individual who loves to provide memorable service when it comes to their clients and for someone who understands that business is more than just closing the deal, it’s about ongoing customer service and client support. The **Client Account Manager** provides exceptional account management services to their clients as well as provides support to their sales consultants and client servicing team.

**The Client Account Manager will**:

- Manage and retain an assigned block of business in relation to plan design, cost containment initiatives, renewals, reporting, client questions/concerns and service deliveries.
- Work closely with the implementation specialist, sales consultants/broker, underwriter, client service specialist regarding the set-up of new groups.
- Support clients with claims, administration, enrollment and calls.
- Work directly with insurers and representatives to ensure all administrative requirements and requests are completed to meet the client’s needs.
- Conduct in person client service meetings will all new and existing groups.
- Conduct Plan Member education sessions when requested.
- Ensure necessary tools, benchmarking and renewal reports are prepared and delivered to clients.
- Develop communications required for plan sponsors and their employees where necessary.
- Participate in industry conferences, seminars, etc. in order to promote services and keep abreast of industry trends and activities.
- Maintain deep knowledge of administration including in house and carrier best practices and liaise with implementation stakeholders as needed

**T**o be successful **as a Client **Account Manager** with People Corporation, you will need**:

- Minimum 2 - 3 years’ experience in group benefits in a client facing role
- Understanding of the group benefits industry including funding arrangements
- Excellent organizational skills and the ability to multi-task and prioritize in a fast paced environment
- Proficient in Microsoft Office, Adobe Acrobat and general office equipment
- A positive attitude and strong team player who works well with internal and external stakeholders
- Are primarily a customer service focused person but are comfortable working alongside the new business development process
- A solutions and results oriented individual who demonstrates excellent problem solving skills
- Ability to meet deadlines and provide deliverables as identified in a timely manner
- Proficiency and comfort working with multi-channel technology
- Valid Driver’s License and vehicle
- Completion, or the ability to complete, the Group Benefits Associate designation (GBA)

**Life License Qualification Program (LLQP) is an asset, however, we will assist you in achieving this license once hired.**

**What's in it for you**:

- Learn by working alongside our experts
- Extended health care and dental benefits
- A retirement savings plan with company contributions
- A suite of Health & Wellness offerings
- Mental Health programs and support for you and your family
- Assistance for the completion of industry designations
- Competitive compensation

At People Corporation we are committed to helping businesses succeed. We are a national provider of benefits, retirement, wealth, wellness, and human resource solutions. Our experts and solutions serve over 20,000 clients representing nearly 3 million Canadians. We offer customized solutions designed to fit the unique needs of businesses and their employees, members and stakeholders.

**_#LI-Hybrid_



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