Guest Service Agent/night Auditor

2 months ago


Mississauga, Canada Delta Mississauga Full time

Marriott Experience an Asset in this role.

You will be responsible to provide great customer service to our hotel guests. This means you will be involved in the welcome and greeting of our guests, check in and check out procedures. You will answer guest enquiries and provide assistance. You will take all incoming phone calls. We are looking for individuals who are enthusiastic, and are passionate about customer service, with strong leadership abilities. Assertive and able to work in a team environment. Good computer knowledge and a fast learner who can work well under pressure. Rapid solutions to changing situations are your strength.

**RESPONSIBILITIES**:

- Checking guests in and out and ensuring their comfort during their stay.
- The Welcome will make the difference; ensure customer satisfaction is your key driver and goal.
- Ensure audit controls are in line with company standards
- Responsible for hotel cash and banking
- Upsell hotel facilities to guests at Check In and during their stay.
- Tracking of different programs like Loyalty programs, Guest Satisfaction, and inventory of supplies.
- Compile reporting
- Communication with Team Members within the department and outside
- Able to deal and resolve payment situations at the Front Desk

**CANDIDATE REQUIRMENTS**:

- Minimum of 2 years’ experience in Hotel Front Desk role
- Knowledge of Opera a must
- Weekend availability and flexible working hours
- Strong analytical abilities, detail oriented and able to multitask
- Hospitality experience is a must.
- Bachelor’s Degree in Hospitality or Tourism an asset
- Advanced knowledge of Excel & Microsoft Office
- Bilingual a plus

**Salary**: $21.21 per hour

**Benefits**:

- Dental care
- Extended health care
- On-site parking

**Experience**:

- hotel front desk: 1 year (required)

Work Location: In person



  • Mississauga, Canada TRU by Hilton Toronto Airport West. Full time

    : The main responsibility of a hotel Guest Service Associate/Night Auditor is to check guests in and out. They verify guests’ registration information and take any further information required, such as identification and period of stay and take cash or process credit cards. Once they have gone through all these procedures, they hand the room key to the...


  • Mississauga, Canada Bloom Mississauga , A Tapestry Collection By Hilton Full time

    Bloom Mississauga A Tapestry Collection by Hilton is currently hiring a **Night Auditor** to join our dynamic team. The Night Auditor is the first point of contact at night and the duties include acting as a Front Desk Agent, balancing accounts from shifts, and assisting hotel guests with requests. Reporting to the Front Office Manager or designate: -...


  • Mississauga, Canada Bloom Mississauga , A Tapestry Collection By Hilton Full time

    Bloom Mississauga A Tapestry Collection by Hilton is currently hiring a **Front Desk Agent /** **Night Auditor** to join our dynamic team. Reporting to the Front Office Manager or designate: - Provides excellent customer service to all guests; helping to increase guest scores with every interaction - Welcomes and greets all guests, and executes check-in...

  • Night Auditor

    2 weeks ago


    Mississauga, Canada Hilton MississaugaMeadowvale Full time

    A Night Auditor maintains the professional financial standards of the hotel by managing end-of-day reports, ensuring accuracy, and reporting anomalies. **What will I be doing?** As Night Auditor, you will maintain the professional financial standards of the hotel by managing end-of-day reports, ensuring accuracy, and reporting anomalies. A Night Auditor...

  • Night Auditor

    16 hours ago


    Mississauga, Canada Hilton MississaugaMeadowvale Full time

    A Night Auditor maintains the professional financial standards of the hotel by managing end-of-day reports, ensuring accuracy, and reporting anomalies. **What will I be doing?** As Night Auditor, you will maintain the professional financial standards of the hotel by managing end-of-day reports, ensuring accuracy, and reporting anomalies. A Night Auditor...

  • Night Auditor

    1 day ago


    Mississauga, Canada Alt Full time

    **Your calm temperament vibrates to the rhythm of the night** Are you a night owl who enjoys working in an unpredictable environment where initiative is an undeniable asset? We're looking for an autonomous Night Auditor with an open and empathetic attitude, who will be responsible for guest arrivals and departures, as well as recording the day's...


  • Mississauga, Canada Four Points by Sheraton Toronto Mississauga Full time

    Job Summary: We are seeking a friendly and professional Front Desk Clerk/Night Auditor to join our team. In this role, you will be responsible for providing exceptional customer service to our guests and ensuring the smooth operation of the front desk during the night shift. If you have a passion for hospitality and enjoy working in a fast-paced environment,...

  • Night Auditor

    1 month ago


    Mississauga, Canada Four Points & Element Toronto Airport Full time

    **Job Title**:Night Auditor **Job Type**:Full-Time **Rate of Pay**:$24.88 per hour **What do we offer?** - Hotel Discounts (At both Marriott and Easton’s Group of Hotel properties) - Retirement Savings Plan - Health & Dental Benefits - Associate Meals - Wellness Days - Career Development **Responsibilities of the Night Auditor are**: - Balance and...


  • Mississauga, Canada FOUR POINTS BY SHERATON MISSISSAUGA MEADOWVALE Full time

    **Position**: **Part Time**--**Night Auditor** Four Points by Sheraton Mississauga Meadowvale **Responsibilities**: ¨ Review Night Audit and Front Desk Logbooks ¨ Exemplifies the Service Culture at the Hotel ¨ Run tapes for all postings and balance each department. ¨ Review and balance all credit cards with the Trans-select machines and PMS. ¨...

  • Guest Service Agent

    2 days ago


    Mississauga, Canada Hilton MississaugaMeadowvale Full time

    A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...

  • Guest Service Agent

    2 weeks ago


    Mississauga, Canada Hilton MississaugaMeadowvale Full time

    A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...

  • Guest Service Agent

    2 days ago


    Mississauga, Canada Hilton MississaugaMeadowvale Full time

    A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...

  • Night Auditor

    2 months ago


    Mississauga, Canada Hilton Garden Inn Toronto Airport WestMississauga Full time

    **Night Auditor Objective**:_To efficiently review and post the day’s transactions, and to perform a complete evaluation of hotel revenue_** **.** **Responsibilities**: - Welcoming guests through check-in and out of hotel - Verify each Front Desk shifts transactions - Receive payment, correcting account and reservation discrepancies - Prepare a summary...

  • Night Auditor

    3 weeks ago


    Mississauga, Canada Hilton Garden Inn Toronto Airport WestMississauga Full time

    **Night Auditor Objective**: **_To efficiently review and post the day’s transactions, and to perform a complete evaluation of hotel revenue_** **.** **Responsibilities**: - Welcoming guests through check-in and out of hotel - Verify each Front Desk shifts transactions - Receive payment, correcting account and reservation discrepancies - Prepare a...


  • Mississauga, Canada Quality Inn & Suites- 5585 Ambler Dr Mississauga Full time

    Front Desk Agent (Evening Shift) Ensures guest satisfaction and revenue optimization through check-in, check out, and attentive coordination of hotel services for the guest. **Primary Responsibilities**: Includes, but is not necessarily limited to the following: - Responsible for completing the audit process for the hotel in an accurate and timely...


  • Mississauga, Canada Sandman Hotel Group Full time

    Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As...

  • Night Auditor

    5 days ago


    Mississauga, Canada Hampton Full time

    Night Auditor position available. NO VISA OR IMMIGRATION SPONSORSHIPS. MUST BE LOCAL! PLEASE DO NOT APPLY IF YOU ARE NOT LOCAL. **Job Types**: Full-time, Part-time Part-time hours: 30-40 per week **Salary**: $16.00-$21.00 per hour Flexible Language Requirement: - French not required Schedule: - 8 hour shift - Monday to Friday - Night shift - Weekend...

  • Franchise Hotel

    2 months ago


    Mississauga, Canada Holiday Inn & Suites Full time

    _This job posting is for a position at a Hotel owned and operated by, an independent franchisee, not by IHG or its affiliates. IHG has no involvement in the hiring or day-to-day employment policies or practices of franchisees._ **About Us** Holiday Inn & Suites Mississauga West - Meadowvale is looking to expand our team! We are looking for enthusiastic...

  • Guest Service Agent

    4 days ago


    Mississauga, Canada Hilton MississaugaMeadowvale Full time

    A Guest Service Agent provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. **What will I be doing?** As Guest Service Agent, you will serve on the Front Office Team, to provide services for Guests to contribute to an overall exceptional experience from...

  • Night Auditor

    1 month ago


    Mississauga, Canada Delta Hotels by Marriott Toronto Mississauga Full time

    Description: This is a role for an individual who can stay up all night and work with confidence. A detail oriented person making good decisions in the moment as situations unfold. You will be responsible to provide great customer service to our hotel guests. This means you will be involved in the welcome and greeting of our guests, check in and check out...