Patient Experience Representative
2 weeks ago
The Patient Experience Representative requires a self-motivated, ambitious, empathetic and compassionate person with a sincere passion for healthcare to support our therapists and physician within our multi-disciplinary health care clinic, to help support our patrons with their administrative needs, contribute to the overall growth of our company and embrace our mission and commitment to promoting optimal health, wellness and mobility of our community.
This role will be based out of our beautiful and newly renovated office in the south end of Halifax.
**Responsibilities**
- Patient experience at the front desk
- Communicate with internal therapists, MD and administrative teams
- Assist with billing and other insurance issues/needs.
- Compliance with the clinic polices and procedures
- Perform daily administrative tasks in a timely manner
- Ensure the facility/clinic space maintains a clean and organized appearance.
- Regular reporting to supervisor
- Attend meetings with clinical and administrative teams
**Requirements**:
Graduate from an NSCC Medical Office Program or equivalent
Experiencing using Jane App Software and EMR Med-Access is an asset
Excellent communication skills (both verbal and written)
1-2 years in a customer service role
**Salary**: $15.00-$18.00 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- HALIFAX, NS: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Application deadline: 2023-01-20
Expected start date: 2023-01-20
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