Learning Specialist Ii

3 months ago

North Vancouver, Canada Seaspan ULC Full time

The Learning Specialist collaborates with the business to manage the delivery and execution of talent & learning development programs across Seaspan, that create high levels of learner engagement and achievement of learning outcomes. Key to this role is ensuring internal client partners are provided with quality programming and training development support to their business. The position works collaboratively with other HR partners to ensure the employee experience as it relates to talent programs is delivered efficiently, with excellence, and with standard methodologies' top of mind.

**What you'll do**
- Lead end to end program management of multiple, sophisticated learning projects in a cross-functional, fast-paced team environment.
- Collaborate with internal stakeholders to deliver learning solutions by using digital content where possible, and coordinating instructor led training as needed (working alongside HR business partners and leadership development practitioners).
- Serve as a learning point of contact, driving awareness about the programs being offered.
- Manage program priorities and communication with participants, managers, and leadership.
- Act as program manager for any new program launches and handle deadlines associated with program launch.
- Support the development of asynchronous learning that fosters innovative and engaging learning solutions and end user experiences, leveraging e-learning, simulation, gamification, and performance support tools.
- Continuously improve and enhance programs by acquiring and analyzing end-user and collaborator feedback/learning evaluations.
- Research program evaluation strategy in partnership with HR business partners and leadership development practitioners) to generate useful program impact reports.
- Evaluate strengths and weaknesses of learning solutions using HR metrics and insights.
- Vendor management - manage internal faculty and external vendors across multiple development programs, including contract renewals, facilitator certification and materials inventory.

**What you'll bring**
- Successful completion of a Bachelor's Degree or a related degree in organization development, psychology, education, or adult learning.
- 2-4 years of experience in program management, relationship management, learning development, change management, operations, logistics, or other HR related field.
- Demonstrable experience delivering and scaling sophisticated training & development programs.
- Experience evaluating program impact including program measurement and evaluating learning solutions (Kirkpatrick model).
- Formal education in Instructional Design preferred or, Training, Educational Technology and asset.
- Experience using e-learning technologies, learning and knowledge management systems, networks, and communities of practices.
- Passionate about learning and development.
- Strong belief in continuous improvement to achieve fantastic results.
- Communicates with honesty, while crafting the space for others to do the same.
- Cultivates connection by putting people first and building trusting relationships.
- Ability to make creative recommendations and improvements based on evaluation data.
- Ability to manage multiple projects with competing priorities and interact with diverse technical and non-technical groups, spanning all organizational levels.
- Demonstrated ability to engage, collaborate, influence and champion best practices in support of learning.
- Excellent interpersonal skills and the ability to create and maintain positive relationships with diverse groups of people throughout the organization.
- Strong customer responsiveness to learning requests.
- Advanced ability to investigate, analyze and solve complex problems/issues.
- Excellent oral and written communication skills with the ability to communicate to all levels within the organization.
- Excellent organizational skills with self-initiative and ability to work effectively on an independent basis.
- Solid understanding of various Program Management Systems (e-learning authoring tools, web-based content publishing systems, survey tools, Sharepoint/intranet sites would be an asset).
- Strong competency with Learning Management Systems (Saba Cornerstone would be an asset).

**Why you'll love working here**
- This is a full-time, permanent position. With multiple operations and long-term projects, Seaspan employees enjoy job stability as we look ahead to build ships for decades to come.
- We also provide a best-in-class health and wellness benefits package for this position, including such things as full health care (e.g. unlimited physiotherapy), dental, vision, life insurance, medical leave coverage, parental leave coverage, childcare benefit partnership, wellness/fitness reimbursement for memberships or registration fees, and an Employee Family Assistance Program (EFAP).
- Access to Pemberton campus gym.
- Parking is included and to assist those that are using transit, we operate a c

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