Finance Shared Services Manager

3 weeks ago


Montréal, Canada Intertape Polymer Group (IPG) Full time

**Position Description**

**TITLE: Finance **Shared Services Manager**

**DEPARTMENT**:Shared Services

**IMMEDIATE SUPERVISOR**:Director, Finance Shared Services

**REVIEWING SUPERVISOR**:Vice President Treasury

**POSITION PURPOSE: Own and Manage Finance Shared Service processes such as Order to Cash and Procure to Pay for IPG and its subsidiaries; **provide excellent customer service to internal and external stakeholders; develop expertise in key functions to ensure they operate smoothly, accurately and efficiently; streamline processes and remove inefficiencies; create KPIs and Dashboards to measure performance; motivate employees and create a high performing cross-functional team that believes in being the best that they can be

**PRINCIPLE RESPONSIBILITIES**:

- Oversee and Manage Order to Cash and Procure to Pay functions across multiple ERPs and business functions for IPG
- Develop and manage Shared Service Operations for IPG by establishing clear policies and a strategic roadmap; Drive excellence in management reporting, information flow, business process management and organizational planning
- Provide excellent customer service to key stakeholders by establishing clear communication protocols and streamlining business processes
- Maintain key performance metrics to monitor performance and productivity
- Identify process gaps and implement improvements to increase overall efficiency across different Shared Service functions; Develop and implement plans to automate manual processes by identifying inefficiencies, and creating / justifying business case for automation
- Provide timely and accurate reporting to Treasury Management and key stakeholders on KPIs and business process performance

**ESSENTIAL SKILLS AND REQUIREMENTS**:

- Be a self-starter and hands-on manager with a positive and can-do attitude
- Expertise in process analysis, documentation, breakthrough improvement, and automation
- Strong computer and data analysis skills using ERP systems and Microsoft Office
- Strong communication, relationship building, influencing, persuasion, presentation, conflict resolution and business analysis skills
- Proven time management, planning, organizational and problem-solving skills
- Proficient with MS Office including Excel and PowerPoint
- Attention to detail with ability to present/articulate analytical results and facilitate decision-making to Senior Management
- Proven managerial skills
- Travel may be required



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