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Station Manager
2 months ago
**MAINTAIR AVIATION SERVICES** is looking for a keen individual to oversee our flagship station in **OTTAWA, ONTARIO**. As our team continues to grow, this position offers an exciting opportunity to shape a dynamic group of individuals in an operation that is 24 hours per day, 365 days per year, representing Canada's leading air carriers. Reporting to the Senior Manager's, this position has a team of direct reports, accountable for the safe, on-time and service driven goals Maintair is known for.
**DUTIES AND RESPONSIBILITIES**:
- Provide support and direction to a variety of internal and external bodies including: travelling passengers, staff, airport authorities and other internal and external groups.
- Report to Leadership on an as needed (daily) basis.
- Ensure team scheduling is operationally efficient.
- Ensure company policies are being adhered to, as well as governmental and airline policies.
- Ensure company budgets and finance related targets are met.
- Liaise with airport authorities and other carriers for operational efficiency.
- Be available on an on-call basis (cell phone incentive provided).
- Updating internal operations requirements, including station audits.
- Maintaining and exceeding service levels and ensuring target OTP and performance levels are met for client carriers.
- Ensure all training is current and up to date for all departments in collaboration with the training department.
- Remain current in all air carrier policies and procedures.
- Maintain and ensure a safe work environment for all staff.
- Collaborate and engage with the Safety department to ensure best practices are a part of our strong culture.
- Be available to travel on short or no notice.
- Be hands-on and work with the team ensuring safety and efficiency are priority.
- Ensure the safe operation of all ramp, GSE and related equipment and report violations.
- Ensure published uniform standards and PPE requirements are met.
- Promote and engage in the company Safety Management Program (SMP).
- Manage company inventory for the local station.
- Monitor external contracts for carrier clients (catering, hoteliers, service providers etc).
- Liaise with Corporate HQ (Thunder Bay).
- Complete recruitment and hiring requirements with the support of P&C.
- Conduct necessary P&C functions related to performance review, discipline and more.
- Other duties as assigned by senior management.
**QUALIFICATIONS AND REQUIREMENTS**:
- Minimum College Diploma and/or University Degree with equivalent experience in operational management.
- Minimum 3-5 years previous operations/ground handling/transportation management experience.
- Must have clean criminal record and be able to obtain a Restricted Area Pass (RAIC).
- Solid understanding of Microsoft Office, Windows, Google, and Proprietary computer programs.
- Must have excellent customer service skills, and operational skills.
- Must be able to work with mínimal supervision, and/or in a team environment working varied and on call.
- Must be able to respond to the airport with short notice (30 minutes).
- Must be able to work from home as required.
**ADDITIONAL INFORMATION**:
- PPE required is provided to employee.
- Cost covered on parkas & jackets.
- Cost covered on all uniform requirements.
- Access to staff travel benefits (if available).
- Access to company benefit program & Group RSP.
- Vacation per Company Policy Manual.
- Company provided mobile phone & laptop.
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