Messaging and Mobility Administrator

2 weeks ago


Montréal, Canada NOVIPRO Full time

Novipro is looking for a **Messaging and Mobility **Administrator** **. This is a **12 month renewable mandate** for one of our well-known clients in the **banking** industry. This mandate is in **hybrid mode, a minimum of 2 days in the office **in downtown Montreal. Are you interested?

**About this organization**:
Our client is one of the leading European financial services groups. Based on a diversified and integrated banking model, the Group combines financial strength and proven expertise in innovation with a strategy of sustainable growth, aiming to be the trusted partner for its clients, committed to the positive transformations of society and the economy.

Active in the real economy for over 150 years, with a solid position in Europe and connected to the rest of the world, This organization has over 147,000 members of staff in 67 countries and supports on a daily basis 32 million individual clients, businesses and institutional investors around the world by offering a wide range of advisory services and tailored financial solutions

Our client opened its Canadian headquarters in Montreal in 1974 to offer its financial services to corporations, financial institutions and governments. The Toronto and Calgary offices were opened in 1978 and 2006 respectively.

They now employ over four hundred people, both in the traditional banking sector (investment banking, funds and trading activities) and in the field of information technology, with the opening of their Montreal Solutions Centre subsidiary which, thanks to its geographical location and its cultural diversity, provides computer support and development for the New York and Paris teams.

**What will be your day-to-day?**:
Your responsibilities include, but are not limited to, the following:

- In this role, you will focus within the Messaging and Mobility Perimeter by providing support and solutions to the business
- Projects include deployment of Microsoft Exchange Online, Intune Migration, and SharePoint online in a compliant and secure business environment
- You will be responsible for diagnosing and troubleshooting general enterprise Messaging and Mobility issues
- You will perform root cause analysis, incident management, communication with internal clients / business partners / Service team members
- This role requires the ability to explain & justify design decisions to IT peers and articulate the advantages and risks of alternative solutions
- Responsible for diagnosing and troubleshooting complex Messaging, Mobility, and Electronic Communication archiving issues
- You will provide technical mentoring to other team members and actively participate in architecture reviews/strategic development activities
- You will work closely with both IT and business partners to design and implement solutions supporting business needs
- You will have an opportunity to expand your skills with exposure into complimentary technology such Microsoft Skype and Teams
- Participate/Contribute with after-hours/weekend work in rotation with all members of the team

***Profile**

**What you bring to our team**:
**Competencies**:

- You have at least 5 years of experience in a similar position
- You are able to multi-task and manage operational and project related tasks/responsibilities
- You have an analytical problem-solving mindset

**Technical Skills**:

- Emphasis on Microsoft Office 365 Services such Exchange Online/Sharepoint/Intune, Cisco Ironport Messaging Infrastructure, VMWare Workspace One, and regulatory archiving solutions (i.e. Global Relay)
- Exposure to key technologies (Active Directory, Azure Fundamentals, DNS), scripting (PowerShell, Python, automation) and Agile methodologies
- Exposure with Collaboration tools such as Skype/Teams, Enterprise Voice, JIVE, Symphony, and Enterprise File Sharing Solutions (e.g. Box Enterprise)
- Working knowledge of TCP/IP, DNS and some level of experience with network infrastructure/topology

**Bonus Skills**:

- Exposure with Cloud based collaboration tools used in the enterprise ecosystem (i.e. Webex, Zoom, BlueJeans, Qumu)
- Familiarity with implementing Ethical Wall, Automation, Machine Learning capabilities within the collaboration ecosystem
- Familiarity with Microsoft Graph API,.Net, C# programming
- ITIL experience
- Bilingualism (English and French)



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