Business Analyst

5 months ago

Whitby, Canada Deighton Associates Ltd. Full time

**Introduction**:
While being one of the companies leading the way in the development and implementation of asset management software worldwide, Deighton also provides career diversity in combination with challenging growth opportunities. Our core values include people first, collaborative, and respectful corporate culture, customer commitment, partnering for excellence, flexible, and versatile product offerings, leadership focus, and a commitment to being eco-friendly. Whether you are a student, a recent graduate, an experienced professional, or someone looking to expand your career in a dynamic industry there is a place for you here at Deighton With steady growth Deighton has established a global presence and is expanding our reach continuously. Join our team today and help make an impact on a positive legacy for generations to come

**Company**:
Deighton Associates Ltd. (Deighton) has established itself as one of the world leaders in providing asset management systems and asset management expertise at the strategic, tactical, and operational levels for agencies around the world. Recognized as the premier software product for infrastructure asset management, dTIMS® is used to manage large infrastructure networks in Africa, Asia, Australia, Canada, Europe, New Zealand, and the United States. These infrastructure networks include hundreds of thousands of miles of pavements, thousands of bridges, and millions of wastewater, storm water, and fresh water distribution pipe assets.

**Position Overview**:
We are currently looking for an energetic, innovative, and results-driven Business Analyst to support the growing business at Deighton. As a Business Analyst, you will work in a customer-centric environment playing a key role in defining business needs, gathering requirements, and authoring documentation to communicate the current and future software features that will fulfil the defined client requirements. You will need excellent verbal and written communication skills to excel in this role.
- Understand and communicate the Deighton product suite and functionality to clients and internal stakeholders.
- Engage both internal and external stakeholders to identify and document Scope, Business, Functional and Non-functional requirements, producing written artifacts such as; Scope Statements, Business Requirements Document (BRD) and Functional Requirements & Systems Design Specifications Documents (FRD/SDS), Change Requests (CR), and Sprint Backlog.
- Gather critical information from meetings with various stakeholders to produce useful reports and recommendations.
- Outline Requirement Traceability Matrix (RTM) to map Scope, BRD, FRD/SDS, CR, Backlog.
- Gather and develop user stories for the project configuration build.
- Support the Product team by developing user stories for any client requested functionality that is not part of the project build.
- Create and deliver Demo Scripts.
- Effectively communicate your insights and plans to cross functional team members and management.
- Engage successfully with the Scrum process forming collaborative relationships with other project team members.
- Assist the Implementation team with preparing UAT.
- Develop and/or provide input into internal and external communications and user documentation.
- Gain and maintain a basic understanding of Asset and Operations Management to give context to the system requirements.
- Remain current on the latest process and IT advancements to automate and modernize processes and systems.
- Travel (30%) mainly to the United States, possibility aboard

**Requirements**:

- Superior writing skills.
- Strong collaboration, listening, facilitation and communication skills.
- Exceptional analytical and conceptual thinking skills.
- Go-getter.
- Autonomous and self-managing.
- Excellent planning, organizational, and time management skills.
- Highly adaptable to change and comfortable working in complex and fast-paced project environments.
- Effective at building customer rapport.
- Requirements Elicitation - this role involves using interview, elicitation, and documentation skills to author Scope Statements, BRDs, FRD/SDS’s, CRs and User Stories for customer sign-off and implementation by the project team.
- Interpersonal skills - you will work closely with people at all levels of the organization. Since they collaborate with people from a wide range of backgrounds, strong verbal and written communication skills are crucial.
- Analytical thinking - because you evaluate the effectiveness of processes and software systems, you must know how to assess the company’s current system capabilities and identify areas of improvement. Also, use this same knowledge to evaluate how new systems will satisfy requirements.
- A bachelor’s degree in software, business, or related field, or BA certification in CBAP, CCBA etc, are an asset.
- Excellent planning, organizational, and time management skills.
- Highly adaptable to change and comfortable wor

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