Concierge

2 weeks ago

Ottawa, Canada Marriott International, Inc Full time

**Additional Information** Full-time

**Job Number** 23055613

**Job Category** Rooms & Guest Services Operations

**Location** The Westin Ottawa, 11 Colonel By Drive, Ottawa, ONT, Canada

**Schedule** Full-Time

**Located Remotely?** N

**Relocation?** N

**Position Type** Non-Management

**JOB SUMMARY**

Respond to guest requests for special arrangements or services (e.g., transportation, reservations, dry cleaning) by making arrangements or identifying appropriate providers. Respond to special requests from guests with unique needs and follow up to ensure satisfaction. Gather, summarize, and provide information to guests about the property and the surrounding area amenities, including special events and activities. Answer, record, and process all guest calls, messages, requests, questions, or concerns. Contact appropriate individual or department (e.g., Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Review shift logs/daily memo books and document pertinent information in logbooks. Monitor club lounge for seating availability, service, safety, and well-being of guests.

Report accidents, injuries, and unsafe work conditions to manager; and complete safety training and certifications. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period of time or for an entire work shift. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors.
- Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law._

At Westin, we are committed to empowering the well-being of our guests by providing a refreshing environment, thoughtful amenities, and revitalizing programming to help ensure that they leave feeling better than when they arrived. We recognize that travel can be disruptive to our guests’ well-being, and we’re energized to assist as partners in helping them maintain control and soaring above it all while on the road. Everything we do is designed to help guests be at their best, and they appreciate our supportive attitude, anticipatory service and extensive knowledge on how to best assist them throughout their stay. We are looking for dynamic people who are excited to join the team and ready to jump into any situation to give a helping hand. If you’re someone who has is positive, adaptable and intuitive, and has a genuine interest in the well-being of others around you, we invite you to discover how at Westin, together we can rise.

  • Concierge - in Anticipation Of

    5 days ago

    Ottawa, Canada Air Canada Full time

    **Description** **Location**: Ottawa, ON, Canada (onsite) **Starting Salary**: $17.00/hour **Branch**: Airports North America **Category**: Unionized (UNIFOR) **Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by...

  • Client Concierge

    3 weeks ago

    Ottawa, Canada SMART Property Management Full time

    **Client Concierge** The West Team | Keller Williams Integrity The West Team is a full service real estate team that aims to exceed their clients expectations by creating an exceptional experience when buying, selling or investing in real estate. The team is dedicated to having an amazing culture that focuses on our core values. Area of Business: -...

  • Security Concierge

    4 weeks ago

    Ottawa, Canada H2O Lifeguard and Recreation Management Full time

    Condo Concierge is a security concierge specialist firm that serves the growing condominium market in the Ottawa. At Condo Concierge our goal is to eliminate precarious employment. We offer higher than industry standard wages along with benefit packages and different work perks. Condo Concierge is offering full time, permanent part time, and part time...

  • Concierge - in Anticipation Of

    2 weeks ago

    Ottawa, Ontario, Canada Air Canada Full time

    DescriptionBeing part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by joining our diverse and vibrant team at the leading edge of passenger aviation.The position is located at the Ottawa Airport.Permanent full-time...

  • Concierge

    4 weeks ago

    Ottawa, Canada Escape Manor Lounge - 292 Elgin Street Full time

    **Escape Manor has opened a massive new dining, cocktail and gaming lounge in the heart of downtown Ottawa. The 11,000 square foot, 600-person capacity Manor Lounge and Escape Manor hybrid location will have upscale casual dining, scratch cocktails, craft beer, games, puzzles, escapes, a Bocce court and a whole new gamified way to experience darts. The Manor...

  • Concierge

    2 days ago

    Ottawa, Canada Escape Manor Lounge - 292 Elgin Street Full time

    **Escape Manor has opened a massive new dining, cocktail and gaming lounge in the heart of downtown Ottawa. The 11,000 square foot, 600-person capacity Manor Lounge and Escape Manor hybrid location will have upscale casual dining, scratch cocktails, craft beer, games, puzzles, escapes, a Bocce court and a whole new gamified way to experience darts. The Manor...

  • Concierge - 35176

    4 weeks ago

    Ottawa, Ontario, Canada Air Canada Full time

    Job Description Description Location: Ottawa, ON, Canada (onsite) Starting Salary: $17.30/hour Branch: Airports North America Category: Unionized (UNIFOR) Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by...

  • Concierge - 35176

    2 months ago

    Ottawa, Ontario, Canada Air Canada Full time

    Job Description Description Location: Ottawa, ON, Canada (onsite) Starting Salary: $17.30/hour Branch: Airports North America Category: Unionized (UNIFOR) Being part of Air Canada is to become part of an iconic Canadian symbol. Are you passionate about reaching new heights, teamwork and making a meaningful contribution? Let your career take flight by...

  • Personal Support Worker

    1 month ago

    Ottawa, Canada Home Concierge- Limited Partnership Full time

    **_PSW Servicing Ottawa_** **_ Casual - Flexible hours to suit your schedule _** **_Home Care - You will be working in the community providing one on one care to members in their home_** **About us**: Home Concierge provides personalized care to our members in their own home. Founded in 2019 Home Concierge is a fast-paced high growth company with a...

  • Personal Support Worker

    3 weeks ago

    Ottawa, Canada Home Concierge- Limited Partnership Full time

    **_PSW Servicing Ottawa_** **_ Casual - Flexible hours to suit your schedule _** **_Home Care - You will be working in the community providing one on one care to members in their home_** **About us**: Home Concierge provides personalized care to our members in their own home. Founded in 2019 Home Concierge is a fast-paced high growth company with a...

  • Client Concierge

    2 weeks ago

    Ottawa, Ontario, Canada SMART Property Management Full time

    Client ConciergeThe West Team | Keller Williams IntegrityThe West Team is a full service real estate team that aims to exceed their clients expectations by creating an exceptional experience when buying, selling or investing in real estate. The team is dedicated to having an amazing culture that focuses on our core values.Area of Business: Administration...

  • Concierge

    3 weeks ago

    Ottawa, Canada InterRent REIT Full time

    The concierge focuses on redefining the residential rental experience, by providing bespoke services, one of a kind community programming, and outstanding customer service. Pro-actively anticipating the needs of residents and guests, the concierge offers services to assist in overcoming challenges, personalizing the delivery of the service to meet the...

  • Concierge

    3 weeks ago

    Ottawa, Canada InterRent REIT Full time

    The concierge focuses on redefining the residential rental experience, by providing bespoke services, one of a kind community programming, and outstanding customer service. Pro-actively anticipating the needs of residents and guests, the concierge offers services to assist in overcoming challenges, personalizing the delivery of the service to meet the...

  • Corporate Concierge

    4 weeks ago

    Ottawa, Canada Compass Group Full time

    **Working Title**:Corporate Concierge **Employment Status**: Full-Time **Starting Hourly Rate**: 24.00 **Address**:151 O'Connor St. Ottawa ON K2P2L8 **New Hire Schedule**:Monday - Friday (7:30am - 4:00pm) You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company...

  • Concierge

    2 weeks ago

    Ottawa, Ontario, Canada Escape Manor Lounge - 292 Elgin Street Full time

    Escape Manor has opened a massive new dining, cocktail and gaming lounge in the heart of downtown Ottawa. The 11,000 square foot, 600-person capacity Manor Lounge and Escape Manor hybrid location will have upscale casual dining, scratch cocktails, craft beer, games, puzzles, escapes, a Bocce court and a whole new gamified way to experience darts. The Manor...

  • Concierge

    3 weeks ago

    Ottawa, Canada Wellington West Retirement Community Full time

    **CONCIERGE [PT/CAS and DAY/EVENING/WEEKENDS]** **ABOUT US** We’re Signature Retirement Living, and we believe that enjoying life is what Vibrant Seniors Living should be all about. We hire outstanding people who truly care about seniors and understand their needs. We value our staff and believe in providing a culture that cultivates and celebrates...

  • Concierge

    4 weeks ago

    Ottawa, Canada Escape Manor Lounge - 292 Elgin Street Full time

    **Escape Manor has opened a massive new dining, cocktail and gaming lounge in the heart of downtown Ottawa. The 11,000 square foot, 600-person capacity Manor Lounge and Escape Manor hybrid location will have upscale casual dining, scratch cocktails, craft beer, games, puzzles, escapes, a Bocce court and a whole new gamified way to experience darts. The Manor...

  • Corporate Concierge

    4 weeks ago

    Ottawa, Canada Compass Group Full time

    You might not know our name, but you know where we are. That’s because Compass Group Canada is part of a global foodservice and support services company that’s the 6th largest employer in the world, with 625,000 employees. You’ll find us in schools, colleges, hospitals, office buildings, senior living communities, tourist attractions, sports venues,...

  • Audi Concierge and Washbay

    3 weeks ago

    Ottawa, Canada Audi Ottawa Full time

    We are looking to hire an immediate **Audi Wash bay **and an **AUDI concierge** for the east end Audi dealership. Hours will be 7am-4pm, pay between $18-19 per hour **Washbay** - G drivers license a must, clean driving record - Experience with washing cars is considered an asset - Attention to detail and ability to work efficiently. **Concierge** - G...

  • Concierge Manager, Walkley, Ottawa

    2 weeks ago

    Ottawa, Canada The Dymon Group of Companies Full time

    Job Description **Position Description**: We are hiring a Concierge Manager for our Walkley Road location. We are currently looking for energetic, highly motivated and results driven managers, who enjoy providing exceptional service to customers. The Concierge Manager is a front line customer service representative for DYMON Storage, with responsibilities...