Manager, Quality Clinic

3 weeks ago

Oakville, Canada Collins Aerospace Full time

**Date Posted**:
2023-03-10
**Country**:
Canada
**Location**:
LOC13049 1400 South Service Road West,Oakville,Ontario,L6L 5Y7,Canada
**Position Role Type**:
Unspecified
**Summary**

As the Quality Clinic Manager, you will be responsible for the end to end development and execution of quality investigations and support actions from inception to closure with support from the Quality Clinic team. You will also be responsible for planning, direction and coordination in partnership with other functions to bring quality issues to closure:
**This position is an On-Site role**

**Responsibilities**:

- Lead the Quality Clinic team in identifying root cause and implement corrective actions to eradicate escapes (both customer and internal), eliminate scrap, and action quality issues that cause delivery delays.
- Chair and lead cross functional discussions pertaining to RCCA and effectively communicate follow up actions with all stake holders.
- Focal for coordinating quality issues with other LG sites, customer base and/or regulatory bodies.
- Timely management of quality issues by bringing all relevant functions together and effectively communicate path forward.
- Mentor, coach and develop the Quality Clinic team and conduct performance reviews.
- Lead cross functional management reviews and effectively communicate quality issues in a timely manner.
- Search for opportunities to increase efficiency of Quality Clinic processes.
- Lead the Quality Clinic recertification process with guidance from Enterprise Quality.
- Facilitate and present corrective actions and containment based on the scope of the issue.
- Conduct data analysis.
- Hands-on manager expected to work closely with the stake holders and the Quality leadership team.

**Basic Qualifications**:

- Typically requires a Bachelor's degree in Engineering discipline, and minimum 8 years prior relevant experience or an Advanced Degree in a related field and minimum 5 years of experience.
- Prior knowledge of corrective action techniques such as 5Whys, 8Ds, Fishbone, Pareto etc.
- Comfortable with diverse manufacturing processes, ideally, machining, plating and assembly.
- Highly motivated and dedicated individual capable of leading a diverse team of stake holders.
- Demonstrated leadership skills with five or more years of leadership experience.
- Strong bias for action combined with Strong communication and presentation skills.
- Ability to conduct independent data analysis, and navigate through situations.
- Excellent time management skills.

**Preferred Qualifications**
- Previous experience of Aerospace/ Automotive manufacturing techniques and/or processes.

**Collins Aerospace, a Raytheon Technologies company,** is a leader in technologically advanced and intelligent solutions for the global aerospace and defense industry. Collins Aerospace has the capabilities, comprehensive portfolio and expertise to solve customers’ toughest challenges and to meet the demands of a rapidly evolving global market.

The high quality products we design, test and produce in our Mechanical Systems help millions of passengers reach their destinations safely - every day From landing systems and actuation to propellers, flight controls and hoist and winch - the products we manufacture work together behind the scenes to enhance the overall flight experience. We delight our customers with superior products and best-in-class service. Our global team is committed to continuous improvement - we work hard to make our solutions lighter-weight, stronger and more technically advanced, so that plane travel can be safer, more affordable and more sustainable in the years to come. We are looking for the best and brightest to fly and land with us

**Diversity drives innovation; inclusion drives success**. We believe a multitude of approaches and ideas enable us to deliver the best results for our workforce, workplace, and customers. We are committed to fostering a culture where all employees can share their passions and ideas so we can tackle the toughest challenges in our industry and pave new paths to limitless possibility.

**WE ARE REDEFINING AEROSPACE.**

**_ Raytheon Technologies is An Equal _**_Opportunity/Affirmative_**_ Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class._**

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