Technical Analyst

3 weeks ago

Montréal, Canada WSP Full time

**WSP **is one of the world's leading professional services firms. Our purpose is to future proof our cities and environments.

We have over 65,000 team members across the globe. In Canada, our 12,000+ people are involved in everything from environmental remediation to urban planning, from engineering iconic buildings to designing sustainable transportation networks, from finding new ways to extract essential resources to developing renewable power sources for the future.

The excellence we bring to our work and to our workplace has been recognized far and wide. We are among the LinkedIn Top 25 Companies two years in a row, one of the Top 100 Sustainable Companies in the World (and among the Top 10 in Canada), and we earned Platinum Elite Recognition through our participation in more than half of Canada's Top 100 Infrastructure Projects.

At **WSP**:

- We value our people and our reputation
- We are locally dedicated with international scale
- We are future focused and challenge the status quo
- We foster collaboration in everything we do
- We have an empowering culture and hold ourselves accountable

**MONTREAL | THORNHILL | CALGARY | TORONTO**

***The Opportunity**:
***

**Why WSP?**
- We value and are committed to upholding a culture of **Inclusion **and **Belonging**:

- Our **Flexible Work Policy** - we recognize the importance of balance in our lives and encourage you to prioritize the balance in yours. We will support you on and off the job so you can be fully present in both your work and home lives.
- Our **Hybrid Work Policy**:

- a combination of in-person and remote working, enables us to purposefully think of how we work, who we need to work with, and where the work should be done.
- A **Canadian **success story - we're **proud **to wear the red and white of this beautiful country and show the world what Canada has to offer.
- **Enhance **the world around you - from the environment to the highways, to the buildings and the terrain, WSP is the fabric of Canada.
- **Outstanding** career opportunities - we're growing and pushing ourselves every day to be greater than yesterday - we're open to **your **ideas and trying **new **things.
- A phenomenal **collaborative **culture and a workforce filled with genuinely **good people** who are doing humbly important work. Come find out for yourself what it's like to be a part of our journey.

**We offer attractive pay, flexible work options, a great corporate culture, comprehensive and employee-focused benefits including virtual healthcare and a wellness platform as well as great savings programs, and a clear vision for the future.**

**#WeAre**WSP**

**A day in the life**:
***
- Work with business leaders to forecast future requirements
- Ensure operational readiness requirements are met with regards to reliability, safety and integrity
- Assist with backlog prioritization and maintenance for delivery of business value to users and stakeholders.
- Planning and running successful workshops to understand business and solution requirements
- Planning and running successful workshops to understand business and solution requirements
- Communicate effectively with various stakeholder groups, GCDS team, vendors, and IT groups on needs, priorities, updates, delivery of improvements, and feedback.
- Provide troubleshooting documentation to first tier support and address escalated user support

***What you'll bring to WSP...**
- Bachelor’s Degree in a relevant field or equivalent work experience.
- 4 to 7 years of relevant post-education experience working as a business analyst in an agile user-focused environment.
- Proficient in Autodesk AutoCAD and Civil 3D
- Knowledge of Powershell and VB.
- Modern business analysis mindset with a focus on the customer.
- Ability to see both the big picture as well as the very detailed needs of our different stakeholders.
- Experience eliciting requirements and feedback from a wide variety of stakeholder groups.
- Ability and confidence to respectfully challenge stakeholders from senior leaders to new hires of the organization on their assumptions and current processes to arrive at a shared understanding of business needs and priorities.
- Ability to collaborate with and challenge technical teams and vendors on user-friendly solutions and options to provide great customer experiences and meet business needs.
- Competent interpersonal and communication skills when interacting with others, and effectively articulating complex data in a simple, actionable manner.
- Proven track record of upholding workplace safety and ability to abide by WSP’s health, safety and drug/alcohol and harassment policies.
- Ability to work schedules conducive to global teamwork that may require occasional meetings/work outside of the typical workday.
- Excellent written and spoken communication skills in English.
- Experience working with engineers and scientists such as architects, structural engineers, environmental engineers, hydrogeologists, an

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