Medical Office Assistant

6 months ago

Vaughan, Canada SRX Health Solutions Inc Full time

Woodbridge, Ontario, Canada
- Do you want to work with a collaborative, diverse team and gain innovative experience in one of the fastest evolving industries?_

SRx health solutions is a fast-growing healthcare solutions services company designed for today’s growing markets. We are Canada’s leading healthcare provider and have grown with over 400 employees across the country. We provide innovative, sustainable, and integrated healthcare solutions with a mission to enhance the wellness of Canadians. You will be part of a team that is dedicated to create immersive experiences and transforming ideas into successful health care programs that matter.

Here, you will be empowered to follow your passion to continuously learn and grow. Not to forget to mention, we have one of the friendliest teams on the globe

**Job Summary**:
The Vaughn Endoscopy Clinic (VEC) is seeking a highly organized and detail-oriented individual to join their team as a Medical Office Assistant. As a crucial member of our healthcare team, you will be responsible for providing administrative support and assisting in the efficient operations.

**Your day-to-day responsibilities -**
- Receives, directs, and discharges visitors while ensuring a welcoming environment.
- Schedules patient appointments, provides patient instructions and guidance, and follows-up on outstanding issues where necessary.
- Manages any and all VEC related administrative matters and assignments, including but not limited to general office services (phone answering, typing, filing, preparation of order forms, mail handling, courier & waybill handling, faxing, etc.), creation and modification of documents using Microsoft Office and Microsoft Excel.
- Scanning documents to maintain electronic records for a ‘paperless’ office.
- Updating ENDO PRO (Pentax) software to schedule appointments and enter patient information.
- Discreetly handles all matters and maintains confidentiality.
- Ensures that collection of money (Visa, cash and cheques) is done accurately and securely.
- Coordinate the set up and maintenance of the clinic as it relates to office supplies, ordering, and inventory.
- Anticipate and proactively deal with issues to help facilitate efficient patient flow, and to coordinate an outstanding patient experience.
- Ensures that reception and waiting rooms are kept tidy
- Must adhere to VEC standard operating procedures, business practices and requirements as pertaining to the role.
- Resolves any other VEC related item as may from time to time be considered appropriate and applicable by either the VEC executive or the Office Manager.

**Job Specifications & Qualifications**:

- High school diploma or equivalent; additional education or certification in healthcare administration is a plus.
- Proven experience as a medical office assistant or in a similar administrative role within a healthcare setting.
- Knowledge of medical terminology, procedures, and insurance processes.
- Excellent interpersonal skills, with the ability to communicate effectively with patients, healthcare professionals, and colleagues.
- Exceptional organizational skills and attention to detail, with the ability to multitask and prioritize tasks effectively.
- Strong problem-solving abilities and the capacity to handle sensitive and confidential information.
- A team-oriented mindset and a willingness to collaborate and assist others when needed.
- Able to work in a fast paced environment.
- Must have an excellent attendance record.

**Why you should work with us?**
- Paid vacation
- Annual Bonus
- Paid sick days
- Comprehensive salary
- Benefits package
- RRSP
- Opportunities to develop new skills and progress your career

**_
If it sounds like you, we want you to apply_**

**About us**:

- SRx Health Solutions was founded in 2013 by its current President, Adesh Vora. After running retail pharmacies for over 12 years, Mr. Vora opened two pharmacies in Ontario. To achieve this, Mr. Vora recognized the need to provide more than just retail pharmacy services. Our company fosters a collaborative and inclusive work environment that empowers individuals to thrive, embrace challenges, and make a meaningful impact on the healthcare industry.

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