Terminal Operations Manager

5 months ago

Quebec Province, Canada Graymont Full time

Canada - Remote - BC, AB, MB, NB, QC

Overview: The Terminal Operations Manager’s primary objective is to manage the North American terminal network for Graymont, including Graymont owned and operated terminal locations, as well as 3rd party transload locations. The Terminal Operations Manager will also play a critical role, working with Logistics, Operations, Marketing and Sales to develop the necessary logistics infrastructure and networks to facilitate the Graymont business strategy.

This role will lead the development and implementation of supply chain optimization projects and other continuous improvement activities, while correspondingly developing the appropriate systems and processes, to optimize operating efficiency, automation, and cost savings. This will be accomplished while simultaneously maintaining/improving the high standards of service, safety, and quality at each terminal facility, and while operating within environmental regulations consistent with the business strategy and objectives of Graymont.

**DUTIES** **AND** RESPONSIBILITIES**:

- Responsible for safety and environmental efforts at North American terminal/transload sites, ensuring compliance with regulations and Graymont programs. Promotes a positive safety culture through leadership by example; performs all work activities following all relevant safety policies and procedures.
- Working in conjunction with the sales, logistics, and business development teams continue to evaluate existing and potential terminal network locations to ensure that the network continues to evolve with new market requirements and opportunities, that rail and truck carrier critical mass and economies of scale are achieved to optimize cost of delivery, and quality service and inventory availability to remote locations is provided.
- Develop, manage, and account for terminal expense budgets, monthly variance reporting and forecast adjustments.
- Plan and manage capital projects related to the distribution terminal network; and as requested, provide input and assistance to plant projects involving logistics enhancements (examples scales, track, storage, loading, unloading).
- Provide, as needed internally/externally, assistance in product transloading, material handling, track design.
- Optimize logistics operations, develop performance improvement projects, and publish performance reports including KPIs.
- Manage the assets and operations of multiple North American distribution terminals / transload facilities through the full life cycle, including conception/validation/justification, operational and administrative setup, contract management, staffing, procurement/management/maintenance/disposal of mobile and operational equipment per company protocols, inventory management, capital projects, budgeting and close out (where appropriate.)
- Development and communication of SOPs and best practices.
- Lead, coach, train and develop staff.
- Contract Negotiations and Management:

- Negotiate and oversee third party operating agreements with guidance from the Director of Logistics and Customer Service.
- In conjunction with the rail and operations team, negotiate and maintain property, track and other agreements with guidance from the Director of Logistics and Customer Service.
- Implement effective inventory management strategy, utilizing communication of potential issues to reduce the risk of customer service issues, and properly utilize tools, internal controls, timely receipts, and accurate inventory documentation to properly account for inventory levels. ODE administration per prescribed timelines and protocols. Take corrective actions as frequency and size of inventory adjustments or variations dictate.
- Create purchase orders timely and accurately in accordance with the Procure to Pay (P2P) process.
- Ad hoc analysis and projects as required.
- Identification and implementation of automation/solutions to improve equipment utilization, resource utilization, speed of un/loading, maximize payloads, improve inventory visibility and accuracy.

**QUALIFICATIONS**:
**Education**:

- Bachelor’s Degree is required. Applicable related work experience in the area of cement/lime/dry bulk distribution in conjunction with an Associate’s degree may be considered.
- Minimum of ten years’ progressive experience in field of operations or logistics
- A strong working knowledge of lime/cement/dry bulk distribution as well as familiarity with bulk material discharge/shipping/distribution functions.
- Experience working with railroads on new business development opportunities.
- High level of interpersonal savvy.
- Excellent communication skills (written and verbal).
- Able to set, coordinate, and accomplish multiple competing priorities.
- Self-directed, able to work effectively independently and as part of a team.
- Excellent analytical, financial acumen, problem solving, organizational, and decision-making skills.
- Strong leadership skills and an ability to work

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