Security Company Branch Manager

2 weeks ago

Victoria, Canada Footprints Full time

**Footprints Security is a 100% locally owned and operated security and guest services provider, proudly serving Vancouver Island since 1980. Footprints Security’s is seeking an experienced, detail-oriented Branch Manager to join our Victoria BC Team.**

**Security Experience Required**

**General Duties and Responsibilitie**s

Reporting to the VP of Operations

Oversee and be accountable for the effectiveness of all Security Guard and Mobile Divisions, ensuring excellence in client service in every interaction with staff and clients.

Mobile patrol and static security knowledge a must

Works Closely with South Island Scheduler and Vancouver Island Recruiter

Plan and execute effective route management for mobile patrol services

Establish and maintain strong relationships your team

Support Mobile Patrol and Security Guards in-field training and mentoring

Establish and maintain strong client relationships

Participate in business development activities

Enact progressive discipline where necessary

Maintain company standards in all aspects of the local Branch

Provide proactive client care, ensuring any issues are resolved in a timely manner

Monitor all operational and incident reports and take appropriate action

Ensure that all regional personnel understand site orders and are fulfilling client obligations.

Implement and utilize new technologies across the regional fleet / patrol divisions

Ensure safety guidelines are followed, investigate safety issues with priority

Proactively manage team members with a focus on employee engagement, satisfaction, and retention, manage performance of direct reports.

Work effectively with other departments, demonstrating strong administrative skills.

Maintains a solid understanding of employment standards and pay practices, policies, and procedures.

Manage and maintain control over company-owned property, such as uniforms, equipment, and vehicles.

**Core Skills, Knowledge & Competencies**

**Mobile experience preferred**

Valid BC Security Worker's Licence or willingness to attain one

Valid Class 5 Drivers License

Eagerness and ability to learn quickly

Ability to work with precision and accuracy while demonstrating attention to detail

Minimum of 3-5 years experience as a manager in an operational environment; supervisory or management experience in the security industry an asset.

Possess sound judgement and decision-making skills, with a ‘hands on’ approach to problem solving; strong conflict resolution skills required.

Remains calm under pressure and takes control of incidents

Must have strong leadership, social interaction, and organizational skills; proven ability to build and maintain strong working relationships

Possess strong knowledge of security procedures, scheduling, and managing people within a security service environment

Must work well under strict timelines and possess the ability to manage multiple simultaneous priorities

Fluent in English

Strong Communication skills

Competency/Knowledge of MS Office suite especially MS Word and Excel.

**Extended health and Dental benefits**

**Schedule**:
**8-hour shift**

**Day shift**

**Monday to Friday**

**We thank all applicants for their interest however only those selected for an interview will be contacted.

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