Retail Security Supervisor

3 weeks ago

Victoria, Canada Paladin Security Full time

Retail Security Supervisor

The Retail Security Supervisor is responsible for overseeing the security operations at the high profile shopping mall. The supervisor acts as the go-between and point of contact for both site security officers
and the security programs manager, and is responsible for administering Paladin’s program to the site
and security team. The supervisor will participate in placement interviews, training and performance
management of staff members as well as day-to-day operations including patroling and customer service.

Wage: $22.50- $25 per hour

**Typical Duties and Responsibilities**
- Responsible for the general operations of all Paladin staff on site
- Supervising, mentoring, coaching and training site staff.
- Following disciplinary procedures and implementing as needed
- Liaising with clientele and the designated client Manager on a daily basis
- Interviewing, screening and approving applicants for the site
- Provide exceptional customer service and assistance and sustain effective relationships with clients, tenants and patrons, and lead other staff by example
- Write clear and detailed reports including incident, emergency, liability and day to day reports
- Maintaining team morale through effective communication
- Provide first aid and medical response when required to any person(s)
- Perform regular foot patrols to ensure personnel, building and equipment security
- Exercise crowd control and evict trespassers
- Maintaining the Paladin OH&S program on site, including risk assessments and First Aid Records
- Ownership of the overall success of the site both during working hours and a

**Core Competencies**
- Strong leadership, interpersonal and communication skills
- Excellent customer service skills
- A strong working knowledge of non-violent crisis intervention and de-escalation techniques
- Strong observational skills
- Ability to make immediate decisions, while maintaining composure in emergency response situations with mínimal supervision

**Job Requirements**
- 3 years of Security Experience or 1 year in Supervisor Role
- Valid security licence
- Valid OFA 1 or higher
- Excellent verbal and written English communication skills
- Physical fitness: ability to walk for prolonged hours (most sites)
- Ability to work well under pressure and with limited supervision
- A high level of maturity and professionalism.

**PALADIN OFFERS YOU**:

- Competitive wages
- Promotion from within
- Company-paid training & uniforms
- Benefits & recognition programs

**_
Please note that all interviews are being conducted remotely at this time, via phone, and/or video chat._** **LET’S GET STARTED**

VA2

We thank all applicants for their interest; however, only those applicants that are short listed will be contacted for an interview.

  • Security Manager

    1 month ago

    Victoria, Canada Elite Security and First Aid Full time

    Elite Security and First Aid is looking for self-motivated, compassionate, and professional individuals with a strong work ethic and passion for our industry to add to our team. **Prerequisites**: - Active BC Security License. - Availability to work a _**minimum**_ of 30 hours per week. - Day shift, Evening shift, Overnights, and Short notice. **Primary...

  • Security Guard

    1 month ago

    Victoria, Canada BLACKBIRD SECURITY INC. Full time

    **Ready to make a difference.** Are you committed to protecting your community? Blackbird Security is seeking to hire **Uniform Security Guards** in **Victoria, BC **for a variety of sites (retail, warehouses, residential). **What you will do** - Establish a strong security presence to deter crime and theft - Provide excellent customer service to our...

  • Tactical Security Guard

    1 month ago

    Victoria, Canada BLACKBIRD SECURITY INC. Full time

    **Ready to make a difference.** Are you committed to protecting your community? Blackbird Security is seeking to hire **Tactical Security Guards** in **Victoria, BC **for a variety of retail sites. **What you will do** - Establish a strong security presence to deter crime and theft - Document theft and other security violations - Patrol the premises,...

  • Security Guard/Security Officer

    4 days ago

    Victoria, Canada Paladin Security Full time

    Security Guard/Security Officer (Victoria Area) Various Sites: Mobile, Retail, Airport, Housing, Events, Bike PatrolWe are currently accepting applications for full-time and part-time Security Guards to join our Various Sites: mobile patrol, bike patrol, retail, events, airport security, supportive housing and more in Victoria, BC Area. This position...

  • Retail Security Officer

    1 month ago

    Victoria, Canada Western Canada Security Full time

    **About us** Western Canada Security invites a part time/full time security officer to join our growing team. We are committed to showcasing strong professionalism and maintaining an inclusive, caring workplace. WCS offers preliminary and on-the-job training, professional development, and ample opportunities for advancement. Anyone missing specific job...

  • Tactical Security Guard

    3 days ago

    Victoria, Canada BLACKBIRD SECURITY INC Full time

    **Ready to make a difference.** Are you committed to protecting your community? Blackbird Security is seeking to hire **Tactical Security Guards** in **Victoria, BC **for a variety of retail sites. **What’s in for you?** - Competitive wages - Flexible schedules - Paid training and growth opportunities to succeed in your role - Career advancement...

  • Security Guard

    1 month ago

    Victoria, Canada JTF Security Full time

    **Who We Are**: JTF Security is a leading licensed, insured and bonded Canadian security services company based in British Columbia, Canada. We offer a variety of security guard services, ranging from festivals and special events, loss prevention, community outreach, asset protection, and much more. We provide flexible scheduling to work within your...

  • Security Guard

    1 month ago

    Victoria, Canada JTF Security Full time

    **Who We Are**: JTF Security is a leading licensed, insured and bonded Canadian security services company based in British Columbia, Canada. We offer a variety of security guard services, ranging from festivals and special events, loss prevention, community outreach, asset protection, and much more. We provide flexible scheduling to work within your...

  • Security Guard/Security Officer

    4 days ago

    Victoria, Canada Paladin Security Full time

    Overview Paladin Security: Making the World a Safer and Friendlier Place! Do you have superior customer service skills and a passion for helping people? Are you able to think quickly on your feet and defuse difficult situations? Your track record of handling a great deal of responsibility combined with your varied life experience and enthusiasm for a...

  • Security Guard Supervisor

    1 month ago

    Victoria, Canada Guardteck Security Corp. Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Relocation costs covered by employer **Tasks**: - Assist clients/guests with special needs - Co-ordinate activities with other work units or departments - Ensure smooth operation of computer equipment and machinery - Establish work...

  • Security Guards Needed

    1 month ago

    Victoria, Canada Paladin Security Full time

    Security Guards Needed (Victoria Area) - Various Sites: Mobile, Retail, Airport, Housing, Events, Bike PatrolWe are currently accepting applications for full-time and part-time Security Guards to join our Various Sites: mobile patrol, bike patrol, retail, events, airport security, supportive housing and more in Victoria, BC Area. This position requires...

  • security guard supervisor

    3 weeks ago

    Victoria, Canada Guardteck Security Corp. Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateWork settingRelocation costs covered by employerTasksAssist clients/guests with special needsBe the point of contact when in need to handle emergency situationsCo-ordinate activities with other work units or departmentsEnsure smooth operation of computer equipment and...

  • security guard supervisor

    3 weeks ago

    Victoria, Canada Guardteck Security Corp. Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 yearsWork settingRelocation costs covered by employerTasksAssist clients/guests with special needsBe the point of contact when in need to handle emergency situationsCo-ordinate activities with other work units or departmentsEnsure smooth operation of computer equipment...

  • Supervisor, Security Guards

    2 weeks ago

    Victoria, Canada Themis Security Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years - or equivalent experience **Work site environment**: - Outdoors **Work setting**: - Construction site **Tasks**: - Assist clients/guests with special needs - Ensure smooth operation of computer equipment and machinery - Monitor quality and production...

  • Security Guard

    1 month ago

    Victoria, Canada Elite Security and First Aid Full time

    Elite Security and First Aid is looking for self-motivated, compassionate, and professional individuals with a strong work ethic and passion for our industry to add to our team. Applicants must have a valid BC Security License. **Duties and Responsibilities** - Keep a professional demeanor at all times. - Adhere to set guidelines for company uniforms. -...

  • supervisor, security guards

    2 weeks ago

    Victoria, Canada Themis Security Full time

    Education: Secondary (high) school graduation certificateExperience: 1 year to less than 2 years or equivalent experienceWork site environmentOutdoorsWork settingResidentialConstruction siteTasksAssist clients/guests with special needsEnsure smooth operation of computer equipment and machineryMonitor quality and production levelsPrepare and submit progress...

  • supervisor, security guards

    2 weeks ago

    Victoria, Canada Themis Security Full time

    Education: Expérience: EducationSecondary (high) school graduation certificate or equivalent experienceWork site environmentOutdoorsWork settingResidentialConstruction siteTasksAssist clients/guests with special needsEnsure smooth operation of computer equipment and machineryMonitor quality and production levelsPrepare and submit progress and other...

  • security guard supervisor

    2 weeks ago

    Victoria, Canada Themis Security Full time

    Education: Secondary (high) school graduation certificateExperience: 1 to less than 7 monthsTasksSchedule workAssist clients/guests with special needsBe the point of contact when in need to handle emergency situationsCo-ordinate activities with other work units or departmentsEnsure smooth operation of computer equipment and machineryMonitor quality and...

  • security guard supervisor

    2 weeks ago

    Victoria, Canada Themis Security Full time

    Education: Expérience: EducationSecondary (high) school graduation certificateTasksSchedule workAssist clients/guests with special needsBe the point of contact when in need to handle emergency situationsCo-ordinate activities with other work units or departmentsEnsure smooth operation of computer equipment and machineryMonitor quality and production...

  • Security Guard Supervisor

    2 months ago

    Victoria, Canada WESTERN CANADA SECURITY CORP Full time

    Education: Secondary (high) school graduation certificate - Experience: 1 year to less than 2 years **Work setting**: - Security guard agency **Tasks**: - Arrange for maintenance and repair work - Co-ordinate activities with other work units or departments - Ensure smooth operation of computer equipment and machinery - Establish work schedules and...