Service Administrator
2 weeks ago
At SMS Equipment our Service Administrator are responsible for providing administrative support services as they relate to the work order and service functions within the Greater Toronto Area (GTA) branch. The GTA branch is located near Etobicoke, Ontario, and the position would work Monday to Friday, 8 hours per day.
- Work order processes.
Opening and closing work orders
Maintenance of work orders
Working with the warranty department to assist with the input of warranty related information.
- Hourly payroll.
Enters all time for hourly employees in the GTA branch.
Checks accuracy of timecards, inputs data into the computer, and prepares payroll summaries.
Enters all time with appropriate coding.
- Equipment control at the branch level.
- Monitor the Equipment on the Move Report daily for equipment that has arrived at the branch.
- Coordinate the completion of the Equipment Receipt Document and forward to CSA the completed document and highlight any variance.
- Setting up branch work orders related to PDI, equipment assembly, and customer specific rig up.
- Other administrative duties as assigned.
Other qualifications include:
- Ability to work constructively and positively across departments to ensure the needs of the organization are achieved.
- Strong customer service skills for dealing with internal and external customers.
- Advanced knowledge of computer software, including Excel.
- Ability to work in a demanding environment with tight deadlines.
- High attention to detail and ability to follow established processes.
- Excellent verbal and written communication skills and interpersonal skills.
SMS Equipment offers rewarding careers in the heavy equipment industry across Canada. SMS Equipment gives you the opportunity to represent world-class quality in our product offerings and customer service. A few of the many benefits of working with SMS Equipment include: competitive wages, comprehensive group benefits plans, and RRSP matching.
**Job Types**: Full-time, Permanent
**Benefits**:
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- RRSP match
- Vision care
- Wellness program
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- No weekends
Work Location: In person
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