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Admin/customer Service

2 months ago

Hamilton, Canada Blake Medical Distribution Full time

**Admin/Customer Service**

**Role**

**Job Summary**

Work Conditions and Physical Capabilities:

- Day shift 8:30am - 5pm, Monday to Friday (8hour shifts)
- Must be able to work in a fast-paced environment, repetitive tasks, attention to detail, positive attitude.
- Expect to receive exposure and training in all aspects of the company (floater for front office/admin)
- MUST be able to speak, read and write in English

**Responsibilities and Duties**
- Answering phones on a multiple line switchboard
- Helping our customers across Canada with any inquiries they may have
- Data Entry of incoming orders, sending order confirmations to customers and confirming product that requires more information.
- Letting the Supply Chain Manager know what custom products need to be ordered
- Learning and having knowledge of all products Blake Medical sells
- Fulfilling any requests made
- Maintain a clean and orderly work area
- Assisting other staff with various duties as required.
- Energetic, ability to work autonomously, adapt rapidly to changing circumstances and situations and manage stressful situations.
- Collaborative and team-oriented
- English verbal, reading comprehension and writing skills.
- Dedicated to getting the job done while meeting established standards of quality, safety and client satisfaction.

**Qualifications and Skills**

Essential Skills
- QuickBooks Enterprise Desktop
- Typing skill, 60 WPM
- Document use, numeracy, oral communication, working with others, continuous learning.
- Office 365 Applications (Microsoft, Word, Excel, PowerPoint, etc.)

Bonus Skills (not required):

- WHMIS 2015 certificate, First Aid, Worker Health and Safety in 4 Steps certification and any other Health and Safety certificates or certifications.

**Job Types**: Full-time, Permanent

**Salary**: From $20.00 per hour

**Benefits**:

- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Supplemental pay types:

- Overtime pay

**Experience**:

- customer service: 1 year (preferred)
- Computer skills: 5 years (preferred)
- QuickBooks: 1 year (preferred)

Work Location: In person

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