Admin/customer Service Representative

7 days ago


Hamilton, Ontario, Canada Blake Medical Distribution Full time

Responsibilities:

  • Provide accurate information about products and services to customers
  • Resolve customer complaints and issues in a timely and efficient manner
  • Keep accurate records of customer interactions and transactions
  • Follow up with customers to ensure their satisfaction with our products and services

Requirements:

  • Excellent communication skills, both verbal and written
  • Ability to multitask, prioritize, and manage time effectively
  • Strong problemsolving skills with the ability to think creatively to resolve issues
  • Ability to work independently as well as part of a team
  • Proficient in Microsoft Office Suite and other relevant software programs
  • High school diploma or equivalent required; some college coursework or degree preferred

Benefits:

  • Comprehensive benefits package including medical, dental, vision, and life insurance
  • Paid time off for vacation, sick leave, and holidays

Salary:
$20.00 per hour

Benefits:

  • Dental care
  • Extended health care
  • Paid time off
  • Vision care

Schedule:

  • Monday to Friday

Supplemental pay types:

  • Overtime pay

Ability to commute/relocate:

  • Hamilton, ON L8L 6A2: reliably commute or plan to relocate before starting work (required)

Education:

  • Secondary School (preferred)

Experience:

  • Call center: 2 years (preferred)
  • Customer service: 2 years (preferred)

Shift availability:

  • Day Shift (preferred)

Work Location:
In person

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