Business Specialist

2 weeks ago

Mississauga, Canada Royal Bank of Canada Full time

**Come Work with Us**

At RBC, our culture is deeply supportive and rich in opportunity and reward. You will help our clients thrive and our communities prosper, empowered by a spirit of shared purpose.

Whether you’re helping clients find new opportunities, developing new technology, or providing expert advice to internal partners, you will be doing work that matters in the world, in an environment built on teamwork, service, responsibility, diversity, and integrity.

**Job Title**

Business Specialist

**What is the opportunity?**

As a Business Specialist with RBC Insurance Project Delivery & Digital Transformation (PD&DT) team, you will be an important resource on project initiatives. You will provide an appropriate level of support (process, system and business) to all types of change initiatives/projects, driven by or impacting the Insurance organization. This includes Technology projects, Product Launches/Enhancements, Regulatory projects and RBC Enterprise initiatives. Working on projects and Business as Usual activities, you will become a Subject Matter Expert on various Admin systems, products, as well as Operations processes and procedures. This role acts to bridge the gap between IT, Operations and other business partners to ensure desired outcomes are clearly understood and achieved.

**What will you do?**
- Participate in projects. This includes: providing requirements, input to proposed solutions, testing and business readiness activities
- Plan and conduct user acceptance testing, regression testing and Post Implementation Review to ensure optimal results
- Partner with other Business Specialists, project team members, IT/business partners and third party vendors to ensure initiatives are moving forward and deliverables are being met
- Participate in the development/delivery of procedure documentation (SOP) and train Operations staff on changes, processes and functionality
- Provide business/system support to Operations and other business areas
- Support and collaborate with IT partners to manage and help resolve Production/Technical issues

**What do you need to succeed?**

Must Have
- Working knowledge of UnderwritingPro and Ingenium
- Excellent aptitude for organizing and prioritizing
- Strong analytical and problem-solving skills
- Strong written and verbal communication skills
- Effective leader/collaborator with multiple stakeholders
- Deadline-driven, results-oriented and the ability to demonstrate sense of urgency
- inquisitive nature and comfortable challenging status quo

Nice to Have
- Strong understanding of Life & Health New Business systems, New Business processes, work flow, Life & Health products & technology
- Project work experience

**What’s in it for you?**
- A Total Rewards program that includes flexible benefits, work/life balance and career development programs and investment and retirement savings plans
- Competitive pay and high-earning potential
- All the tools, training, and team support you need to grow your career
- Flexible work/life balance options
- Sophisticated RBCI software tools to boost your productivity

**Job Summary**

**Address**:
MISSISSAUGA, Ontario, Canada

**City**:
CAN-ON-MISSISSAUGA

**Country**:
Canada

**Work hours/week**:
37.5

**Employment Type**:
Full time

**Platform**:
Insurance

**Job Type**:
Contract (Fixed Term)

**Pay Type**:
Salaried

**Posted Date**:
2023-04-17

**Application Deadline**:
2023-06-30

**I**nclusion** and Equal Opportunity Employment**

At RBC, we embrace diversity and inclusion for innovation and growth. We are committed to building inclusive teams and an equitable workplace for our employees to bring their true selves to work. We are taking actions to tackle issues of inequity and systemic bias to support our diverse talent, clients and communities.

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