Dietary Services Manager

3 days ago

Lindsay, Canada City of Kawartha Lakes Full time

**Job Brief**:
The Dietary Services Manager provides leadership in the Dietary Services Department to support the delivery of resident dining experience and services in accordance with the organization’s vision, mission, and values.
- Employment Status:
**Permanent Full time**
- Union:
**NON-UNION**
- Open To:
**Internal/External Applicant(s)**
- Closing Date:
**05/03/23**
- Duration (if temporary):
**N/A**

**Dietary Services Manager**

**Victoria Manor - Human Services, City of Kawartha Lakes**

When you come to work for the City of Kawartha Lakes, you are joining a community of municipal workers who take pride in knowing that every day you are having a positive impact in the community. Our mission is to deliver the highest standards of municipal services while creating a healthy and sustainable future for all Kawartha Lakes’ residents and businesses. We work to our values of Accountability, Respect and Teamwork and we want you to Jump In with us

We are an equal opportunity employer which values equity, diversity, and inclusion in the workplace. We foster a safe and creative work environment, where training and skill development are prioritized, with opportunities and support for career advancement. As a team member at the City of Kawartha Lakes, you may be entitled to the following: flexible work hours, remote and hybrid working arrangements, OMERS pension (defined benefit), employer paid benefits package including short and long term disability income replacement, education reimbursement and other programs that foster innovation, leadership, and career advancement.

**Position Summary**

As part of the Leadership Team at Victoria Manor, this position is responsible for the shared development and implementation of the organization’s goals, directives and procedures in order to ensure the effective and efficient operation of the home, and to achieve and maintain a level of high-quality resident care. Key responsibilities of the position include management of the fast-paced day-to-day operation of the home's dietary department, which involves the management of food service employees including the nutritional care of the residents of the facility and the supervision of staff. This includes nutrition consulting, meal planning, inventory control, budgeting and purchasing. The Manager coordinates dietary activities with other departments in the facility and ensures dietary department and food service adherence with provincial legislations, regulations and standards.

**Essential Duties**

**Specific for this role**:
Plan, direct, and coordinate food service activities to meet the nutritional needs of the residents in accordance with budgets and legislative parameters.
Develop, with the Dietitian and with input from residents, an organized program of nutrition and hydration services to meet resident needs and provide safe, acceptable, nutritious meals.

**As a member of the leadership team**:
Develop and administer procedures and allocate resources to achieve effective and efficient operation of the home, and to achieve and maintain a level of high-quality resident care.
- Develop strategy goals, directives, standards, and procedures in area of responsibility in order to measure and deliver the defined goals and priorities.
- Demonstrate leadership for the performance management of team members, including individual performance improvement and supports for coaching and developing staff in a cohesive team environment.
- Research, quantify, facilitate and coordinate delivery of training needs to staff.
- Responsible for the hiring, onboarding and management of staff in a unionized environment in consultation with People Services.
- Administer the terms of the applicable Collective Agreements, in collaboration with People Services; act as a supervisor under the Occupational Health & Safety Act (OHSA).
- Estimate budget requirements, making recommendations to inform current and future expenditures.
- Procure services and goods related to areas of responsibility.
- Liaise and manage needs of various stakeholders, including residents, families, team members, and vendors in a professional, collaborative and appropriate manner.
- Administer public relations activities on behalf of the department, identifying and communicating with all necessary audiences.
- Prepare comprehensive statistical reports to support department reporting requirements and decision-making based on performance targets, indicators and outcomes.
- Perform other related duties as assigned.

**Qualifications**
- Post-secondary diploma in Food Service and Nutrition Management or equivalent.
- Five years of related progressive experience in dietary services, preferable in a long-term care setting.
- Current membership in the Canadian Society of Nutrition Management.
- Two years of previous supervisory experience.
- Safe Food Handling Certification as per O.Reg 493/17 of the Food Premises Act.
- Demonstrated knowledge of food service trends, qu

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