Customer Service

4 weeks ago

Montréal, Canada Reliance Foods International Inc. Full time

Reliance Foods International Inc. is a company specializing in exportation and importation of frozen fruits and vegetables. Located in the heart of Ile-Perrot, our office is located close to all amenities. An exceptional family-style working environment awaits you We are seeking a responsible Customer service/Administrative Assistant/Documentation person, with some related experience.

Les Aliments Reliance International Inc. est une compagnie d’importation et d’exportation de fruits et légumes surgelés. Située au cœur de l’Île Perrot, notre bureau est à proximité de toutes les commodités. Une ambiance de travail exceptionnelle de type familiale vous attend Nous sommes à la recherche d’un (e) responsable service à la clientèle/ adjoint (e) administratif (ve) /documentation, avec expérience similaire.

**Responsibilities include, but not limited to / Les responsabilités comprennent, sans s’y limiter**:

- Answer and direct phone calls, open and distribute mail, order office supplies, prepare samples, and other admin functions / Répondre et transférer les appels entrants au besoin, ouvrir et distribuer le courrier, commander les fournitures de bureau, préparer les échantillons, toutes autres tâches administratives;
- Create, revise and send all company purchase and sales contracts / Créer, réviser et envoyer tous les contrats d’achat et de vente de l’entreprise;
- Review, update, maintain and distribute all company/supplier/customer technical documents / Examiner, mettre à jour, et distribuer tous les documents techniques de l’entreprise, du fournisseur et du client;
- Support sales staff, by calculating pricing, preparing offers, customer service / Soutenir le personnel de vente, en calculant les prix, préparant les offres, service à la clientèle;
- Provide support to Sales and Logistics Departments / Fournir du support administratif aux départements des ventes, et de la logistique.

**Requirements / Exigences requises**:

- Proven experience in administration, customer service, documentation. Frozen food import/export industry would be considered an asset / Une expérience avérée dans l’administration, service à la clientèle, documentation. Expérience dans l’industrie de l’importation et de l’exportation d’aliments surgelés serait considérée comme un atout;
- Proficiency in Microsoft Office (Excel, Word, Outlook) / Maîtrise de la suite Microsoft Office (Excel, Word, Outlook);
- Excellent time management skills, multi-tasking, and the ability to prioritize work / Excellente compétence en gestion du temps, polyvalente et capacité de prioriser le travail;
- Team-player with attention to detail and problem-solving skills / Esprit d’équipe avec une attention aux détails et des compétences de résolution de problèmes;
- Excellent written and verbal communication skills, especially in English, with some French required / Excellente aptitude en communication écrite et verbale, surtout en anglais avec quelques exigences en français.

We offer a group insurance after 3 months of service. Working hours are from 8:30 to 5:00PM from Monday to Friday. Six sick days are paid a year. Small office of 9 people. If you are looking for a new challenge in a positive working environment, please send your CV and cover letter. / Nous offrons une assurance-collective après 3 mois de service. Les heures de travail sont de 8h30 à 17h00 du lundi au vendredi. Six jours de congé de maladie payés par année. Petit bureau de 9 employés. Si vous êtes à la recherche d’un nouveau défi dans un environnement de travail positif, veuillez envoyer votre CV et votre lettre de présentation.

**Job Types**: Full-time, Permanent

**Salary**: $40,000.00-$50,000.00 per year

**Benefits**:

- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking

Schedule:

- Day shift
- Monday to Friday

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