Manager, Project Management Chapter

3 weeks ago

Waterloo, Canada Sun Life Full time

You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do. Discover how you can make a difference in the lives of individuals, families and communities around the world.

Reporting to the Director, Project Manager Chapter, Agile Excellence Domain, the **Manager, Project Management Chapter** will lead the DE Canada Project Management team within the Agile Excellence Domain

**What will you do?**

Team Management
- Create an environment for a highly motivated and engaged team of professionals
- Promote a learning environment where employees develop required skills, knowledge, and expertise
- Understand the skills of the resources, expertise, and areas where skills are lacking and put in appropriate remediation plans
- Support team members by proactively removing roadblocks for them leveraging their domain expertise
- Develop and execute a talent strategy that enables career progression and mobility, and professional development for Scrum Master practitioners
- Manage the hiring/onboarding, ongoing coaching, performance management, growth, and development, etc. of team members
- Manage and/or participate in the review of practitioners’ progression, performance, and compensation process. Act as champion for team members to put forth recommended salary increases and bonus suggestions
- Gather periodic performance feedback from stakeholders and squad members to ensure 360-degree input for team members
- Provide honest and direct feedback on evaluations and takes corrective action when required
- Ensures that domain objectives and plans are communicated to team members, along with how they contribute
- Hold regular team meetings to promote team building
- Hold regular one-on-one sessions with direct reports

Resource management
- Determine specific resource / skills requirements for the Scrum Master chapter based on the DE and organization needs
- Forecast supply to demand and then map demand to resource fulfillment
- Assesses the most appropriate resources to fulfill demand (internal, external vendors, contractors, etc.)
- Provide support to Delivery teams and other stakeholders for issues with resources assigned to agile squads and hubs (e.g., performance/skill gaps)
- Track the execution and the reporting on resourcing and manage towards the budget for the chapters
- Anticipate future needs for critical skills / competencies and develop workforce plans to meet them

Scrum Master Practice
- Assess and review the overall practice of the Scrum Master chapter and drive best practice & continuous improvement as applicable
- Establish the direction of professional development for chapter members
- Ensure that all practice related material and information (e.g., best practices, industry information, methodologies) for the Scrum Master chapter are kept up-to-date and made available to team members
- Enable teams to be successful by providing necessary tools, coaching, change management and other support services
- Keep informed on market trends, business strategy and continuously develop your own expertise and knowledge
- Lead and facilitate community of practice for the chapter and ensure consistency and alignment in chapter management practices across DE Canada.

**What will you need to succeed?**
- Familiarity working in Agile, Scrum, Kanban environments
- Certified Scrum Practitioner (CSP) or Certified Scrum Coach (CSC) ideal
- Delivery or software development background a plus
- 3+ years of experience in agile delivery
- 5+ years of experience in project management
- Experience working in an agile delivery and Kanban environment
- Experience encouraging team members to create a rewarding working environment in which they are driven and motivated to have a real impact within their respected product teams
- Experience creating an environment of learning and continuously improving your skills, development team skills, and your chapter

**Preferred Skills**:

- Proven leadership skills, including the ability to bring forward opinions/ideas and to inspire others
- Excellent communication, interpersonal, team building, and organizational skills
- Ability to relate well to others, including team members, peers, senior leaders, and clients
- Identifying and acquiring talent needs and resource planning and talent allocation across large organizations
- Commitment to grow through continually improving your own skills and approaches
- A mindset of a test and learn attitude, a bias for action, a passion to innovate and a willingness to learn
- Financial services experience, preferred

**What’s in it for you**:

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