Dispatcher/customer Service
5 months ago
The Dispatcher/Customer Service will execute the day-to-day activity of their assigned region. This includes monitoring of the fleet, accurately distributing, receiving, and updating information. Identifying and participating in the resolution of issues relating to day-to-day driving activities is an essential responsibility of the City Dispatcher. You must be well organized, an excellent communicator and have a keen sense of timeliness in carrying out daily activities.
**Specific responsibilities include**:
- Dispatch: Transmitting and receiving all information relevant to the driver/cartage company performing his/her duties within the Company and customer requirements.
- Satellite and Telephone Management: Handling of all drivers related satellite messages or calls within assigned and overflow queues.
- Reporting: This involves the recognition, communication and documentation of situations that should be reviewed by other parties, for information, action and record keeping purposes.
- Problem Resolution: Working on behalf of both the Driver and the Company to resolve any day-to-day issues that may arise.
- Must have 2-3 years of experience in similar role & same industry
- Educational background in Supply Chain Management (or other relevant area such as Business)
- Comfortable to operate computer and computer software or ability to learn fast
- Dedicated experience providing customer service in a similar work environment
- Well organized, an excellent communicator and have a keen sense of timeliness
- Demonstrated attention to detail, communication, problem solving and planning abilities
- Knowledge of the transportation industry and North American geography are considered assets
- Able to quickly adapt to changes, shift focus, meet deadlines, and complete time-sensitive tasks.
- Preferably working experience of Software Fleet Manager, Microsoft Office, Loadlink
**Why Galaxy Freightline**:
- Thrive in a supportive team that provides coaching and training to help develop your skills and progress your career
- Dispersed work environments that promote a healthy work-life balance
- Meaningful and impactful work and projects with an essential service provider
**Galaxy Freightline is committed to Diversity and Inclusion in the Workplace**
**Job Types**: Full-time, Permanent
**Salary**: $40,000.00-$60,000.00 per year
**Benefits**:
- Casual dress
- Company events
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- Vision care
Flexible Language Requirement:
- French not required
Schedule:
- Morning shift
Ability to commute/relocate:
- Calgary, AB T2C 5P5: reliably commute or plan to relocate before starting work (required)
**Experience**:
- Dispatching: 3 years (required)
- Dispatcher/Customer Service: 3 years (required)
Work Location: In person
-
Dispatcher/customer Service
2 weeks ago
Calgary, Canada OC Transport Full time**OC TRANSPORT - DISPATCH/ CUSTOMER SERVICE** **-----------------------------------------------------------------------------** **JOB TITLE**: Dispatch/ Customer Service This position will be responsible to the Operations Manager at OC Transport. This is a full time position, with a work week of Monday to Friday. Availability is needed between 6:00am to...
-
Dispatcher/customer Service
2 months ago
Calgary, Canada Environmental 360 Solutions Full time**Job description** **Company Overview** Founded in 2018, Environmental 360 Solutions (E360S) is dedicated to becoming North America's leading and most trusted environmental management company. Growing through acquisition and organic growth, E360S provides environmental and waste management solutions to municipalities and commercial customers. **Position...
-
Customer Service/dispatcher
1 month ago
Calgary, Canada Mr. Mikes Plumbing Full time**Overview** At Mr. Mikes Plumbing, our customer service team is at the heart of what we do. We’re looking for people who can handle the fast paced environment, keep things organized, and help our customers feel heard and valued. If you love making connections and are great at solving problems, you will thrive here. **Responsibilities** - Answer calls and...
-
Dispatcher/customer Service
5 months ago
Calgary, Canada Pete The Plumber Full timeCome work for the #1 Service Company in Calgary! We are currently hiring for a dispatcher for our busy service company. In addition to taking customer phone calls and booking service appointments the position will also include various administrative work including data entry and filing. Additional tasks could be added upon completion of training. We offer...
-
Service Dispatcher
5 months ago
Calgary, Canada Trotter & Morton Group of Companies Full time**_Division: Facility Services_** Part of the Trotter & Morton Group of Companies, Trotter & Morton Facility Services provides 24/7 preventive and predictive mechanical system maintenance and repair to condominiums, commercial, and institutional buildings. We are currently recruiting a full-time **Service Dispatcher** who has excellent communication...
-
Dispatcher
3 months ago
Calgary, Canada Big Rock Water Hauling Service Ltd. Full timeBig Rock Water Hauling Service is a potable water and vacuum truck company serving Calgary and the surrounding areas. We are looking for a hard-working individual to join us as a Trucking Dispatcher. *Excellent teaM/Family atmosphere, safety first orientated company, competitive wages and benefits. - Transportation industry dispatching experience...
-
Customer Service Specialist
1 month ago
Calgary, Canada Service Experts Canada Full timeOverview: **Customer Service Specialist** **Reports To**:General Manager and/or Office Manager **Status**: Full-time, Regular **Category**: Customer Service **Location Name**: A1 Chesney **Location Address**: Calgary, AB **Join the team of experts and realize your true potential!** **Why You Should Join the Service Experts Team?** Our team consists...
-
Dispatch/customer Service
5 months ago
Calgary, Canada New Way Trucking Ltd Full timeNew Way Trucking is a multi-provincial transportation company operating throughout Canada and the United States. Our staff enjoys secure and consistent employment hauling freight for a number of the world's most prominent Fortune 500 companies. New Way Trucking has a new and well-maintained fleet to serve our clients and convenience our employees. We offer...
-
Service Dispatcher
5 months ago
Calgary, Canada ICE Western Sales Ltd. Full timeWork Term: Permanent - Work Language: English - Hours: 40 hours per week - Education: Secondary (high) school graduation certificate - Experience: 3 years to less than 5 years - or equivalent experience **Work setting**: - Manufacture - Private sector **Tasks**: - Ensure accuracy of completed time sheets, payroll and other summaries - Ensure proper...
-
Dispatcher
2 weeks ago
Calgary, Canada Champion Concrete Cutting Full timeChampion Group of Companies has an immediate opening for a full-time Dispatcher. Duties include but are not limited to - Schedule and dispatch work crews and equipment to appropriate locations according to customer requests, specifications, or needs. Confer with customers and employees to address questions, issues, and job requirements. Dispatching...
-
Dispatcher
2 weeks ago
Calgary, Canada Lineage Logistics Full timeWe are a growing organization and currently looking for a passionate and motivated Dispatcher to join our winning team. Employment Type: Full-Time Shift: 7:00am - 3:30pm, Tuesday - Saturday Reports To: Supervisor, Dispatch Office/Facility: Calgary Facility Position Summary Support the daily scheduling and dispatching of vehicles into and out of loading docks...
-
Dispatcher
6 months ago
Calgary, Canada Versacold Full timeVersaCold is a food-first supply chain company with one of North America’s largest cold chain networks. We're dedicated to ensuring the safety, quality and freshness of the food families eat. With 65 years of experience, we collaborate as entrusted partners to maintain cold chain integrity and deliver customized solutions to complex business challenges....
-
Dispatcher
3 weeks ago
Calgary, Canada Champion Concrete Cutting Full timeChampion Group of Companies has an immediate opening for a full-time Dispatcher. Duties include but are not limited to - Schedule and dispatch work crews and equipment to appropriate locations according to customer requests, specifications, or needs. Confer with customers and employees to address questions, issues, and job requirements. Dispatching...
-
Dispatcher
2 weeks ago
Calgary, Canada RECRUITMENT PARTNERS INC. Full timeDispatcher Our client is searching for an experienced Dispatcher in Calgary. It’ll be an exhilarating career opportunity where no two days are the same. An ideal candidate will monitor and manage schedules, address service needs, resolve issues, and ensure smooth operations. Your success will be defined by your ability to: Generate and...
-
Dispatcher
1 month ago
Calgary, Canada Champion Concrete Cutting Full timeChampion Group of Companies has an immediate opening for a full-time Dispatcher. Duties include but are not limited to - Schedule and dispatch work crews and equipment to appropriate locations according to customer requests, specifications, or needs. Confer with customers and employees to address questions, issues, and job requirements. Dispatching...
-
Dispatcher
2 months ago
Calgary, Canada Champion Concrete Cutting Full timeChampion Group of Companies has an immediate opening for a full-time Dispatcher. Duties include but are not limited to - Schedule and dispatch work crews and equipment to appropriate locations according to customer requests, specifications, or needs. Confer with customers and employees to address questions, issues, and job requirements. Dispatching...
-
Dispatcher
2 months ago
Calgary, Canada Lineage Logistics Full timeWe are a growing organization and currently looking for a passionate and motivated Traffic Clerk to join our winning team. Employment Type: Full-Time Shift: 7:30am - 5:30pm, Monday to Thurs Reports To: Supervisor, Dispatch Office/Facility: Calgary Facility Position Summary Support the daily scheduling and dispatching of vehicles into and out of loading docks...
-
Dispatcher
5 months ago
Calgary, Canada Caneda Transport Full time**Division: Caneda Transport** **Position: Dispatcher** **Location: Calgary, AB** Caneda Transport is seeking a Dispatcher to join our team in Calgary, AB! **Who We Are** Caneda Transport is an International Transportation, Cross Docking, 3PL and Logistics Supply Chain Provider. We have a diverse fleet consisting of company trucks, owner-operators, and a...
-
Dispatcher
2 weeks ago
Calgary, Canada First Student Full timeFirst for a reason: **At First Student, we are a family of 60,000+ employees who take pride in safely transporting more than 5 million students and passengers to and from their destinations each day! Our family of brands include Transco, Total Transportation, Maggies Paratransit, and GVC II. Our employees are at the forefront of safety and innovation; they...
-
Dispatcher
5 months ago
Calgary, Canada Stock Transportation Full time**Dispatcher** **Responsibilities**: - Directs and monitors daily assignments; schedules drivers, bus assistants, and assigns vehicles to ensure daily coverage of all routes, field trips, and charter work. - Ensures direct and indirect daily activities of drivers are assigned and accomplished on-time. - Communicates all relevant details of driving...