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Special Projects Associate

1 month ago

Toronto, Canada Goway Travel Limited Full time

**JOB RESPONSIBILITIES**

1. Create, implement and report on a given project

2. Handle SalesForce tasks and queues relating to projects

3. Staff training relating to projects

4. Conduct troubleshooting for any system/technical issues associated with the project

5. Collaborate with team Leads/Managers for any process improvement related to the project

6. Must be able to understand and load contracts to the system as needed

7. Liaise with the Contracts Team Lead/Senior Toronto Contract associate on any critical issues

8. Communication through multi media - telephone, video conferencing in English for collaboration is required

**KNOWLEDGE, SKILLS & ABILITIES**
- A team player
- Strong organizational and problem-solving skills
- Good interpersonal skills
- Flexible and with the ability to multitask
- Ability to plan and work to deadlines
- Excellent Math
- Excellent verbal & written English communication skills
- Highly detail oriented with an ability to concentrate for an extended period of time
- Ability to identifying and solve a problem or issue
- Ability to know when to escalate an issues when it is beyond your current knowledge
- Excellent investigative skills for database/API issues in an electronic format
- Excellent computer skills including proficiency in Microsoft Suite
- Previous experience with interpreting and loading contracts into a database is beneficial
- Previous knowledge of land contracts and destinations that Goway sells is beneficial
- Previous knowledge of the iVector system is beneficial
- Excellent investigative skills for database/contract issues in an electronic format
- Previous experience in the Travel Industry is beneficial