Administrative Success Representative

2 weeks ago

Mississauga, Canada Addison Leasing Of Canada Ltd. Full time

**Overall Responsibility**:
Administration support process for Addison Leasing of Canada Ltd.. Facilitate work, paper & audit flow of new deals of all clients inclusive of reconciliation of invoices and documents. Responsible compiling, auditing and processing deals inclusive of insurance and licensing coordination. Remarketing coordinator and client liaison for transitioning off roading of active leases. Support CSRs with internal processing, flow and communications.
- Act in the best interest, sense of urgency, of clients and the organization
- Provides creative solutions to difficult problems, asks for clarification, gives an honest analysis and anticipates challenges
- Continue to build and strengthen client relationships, with particular emphasis on mapping out the key decision makers and devising plans how we will gain access to them
- Work with AM’s/CSRs to prioritize and complete client driven initiatives/requests and accomplish objectives by established deadlines
- Cross-train with Client Success Manager/Representatives and provide back up as necessary
- Knowledge for preliminary deal audit and accounting for final processing
- Pivot point for all client Remarketing inclusive of lease Buyouts, 3rd Party Sales & Auction communications.
- Remarketing physical file flow inclusive of registration management.
- Create, populate, shelve & remove physical unit files in appropriate section in file room and follow up with respective parties for all outstanding items
- Consumer Lease Program, CLP, Administrator.
- Secure vehicle insurance, generate lease documentation, process deals internally
- Follow up with respective Dealer/Finance/Client parties for all outstanding items
- Dealer liaison for sourcing new & used vehicle acquisition & upfitting
- Licensing expert backup role
- Provincial regulations knowledge
- Complete required paperwork regarding all ministry transactions
- Vehicle Remarketing Administration
- Handle all client inquiries for vehicle buy-outs
- Request Buyout value from Director, Operations
- Forward documentation & instructions to client for completion, inclusive of BOS, Lien Release, Power Of Attorney, Provincial Tax Form and Original registration
- Follow-up with client to ensure all documentation and funds are received at Addison for processing
- Coordinate vehicle lease disposals through auction/wholesaler facilities - follow up with vehicle availability & scheduling as required
- Internal physical file transition
- Provide and track Vehicle History Reports
- Lease Vehicle Deal Audit Processing
- Audit and verify all documents for a new vehicle lease.
- Ensure all documents match vendor Bill OF Sale & Aftermarket Invoices
- Confirm onboarding new vehicle insurance
- Preliminary deal audit prior to forwarding to accounting for final processing
- Follow up with respective dealer/client parties for all outstanding items

Other responsibilities as required

Vehicle Fleet experience preferred

English / French bilingual preferred

Licensing experience preferred

Strong organizational skills, ability to prioritize, and focus on details

Initiative to work independently and multi-task while managing varying client/departmental priorities

Excellent verbal and written communication skills, including telephone communication and active Listening with experience in building customer relationships

Action-oriented with the drive to take initiative and accountability for decision-making

Business acumen and ability to interface in person and remotely with customers

Interest in a position centered in an office environment

**Salary**: From $50,000.00 per year

**Benefits**:

- Dental care
- On-site parking

Schedule:

- Monday to Friday

Ability to commute/relocate:

- Mississauga, ON L5N 2X7: reliably commute or plan to relocate before starting work (required)

**Education**:

- Secondary School (preferred)

**Experience**:

- Front desk: 1 year (preferred)
- Administrative experience: 1 year (preferred)

Work Location: One location

Application deadline: 2023-04-30
Expected start date: 2023-05-01

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