Manager Data Center Operations

6 months ago

Toronto, Canada Digital Realty Full time

**Manager Data Center Operations**

**Your role**

The Manager Data Center Operations** **is responsible for overseeing the execution of local data center operations at one or more data center properties. Data center operations include, but are not limited to:

- Engineering operations and core infrastructure maintenance
- Data center construction management, commissioning and start-up
- Delivery of data center services including colocation, connectivity, raised floor services and deployment
- Installation and management of all cable and network infrastructure supporting facility and customer connectivity
- Technical event management including post-event root cause analysis and infrastructure repair

If the property’s Property Manager is not located at the property, the Manager Data Center Operations** **responsibilities may also include oversight of general facility operations, including, but not limited to, security, janitorial and other facility management functions.

The Manager Data Center Operations** **will have experience in data center electrical, mechanical and network system operations and possess knowledge of large scale data centers, including state-of-the-art electrical distribution systems, static and rotary UPS, emergency standby generation, fire alarm/suppression and monitoring systems. In addition, the Manager Data Center Operations** **shall participate in the scheduling, coordination and completion all significant planned and emergency maintenance events for the facility and ensure these activities are executed in a controlled and proven method to ensure the reliability of the critical loads supported by these systems.

The Manager Data Center Operations** **is ultimately responsible for identifying, evaluating and executing operational strategies to ensure Digital Realty’s data center operations achieve the highest level of availability.

**What you’ll do**
- Execute all aspects of data center operations including the operation, maintenance and repair of all mission critical equipment and systems supporting a 24x7 data center operation to achieve 100% uptime and 100% compliance with all customer SLAs.
- Supervises all construction activity and installations, in coordination with internal and external construction resources, to ensure system design, installation and testing adhere to operational standards.
- Witness testing of all equipment during commissioning and validate sequence of operations and receipt of all operational documentation.
- Manages provisioning of data center services including colocation, connectivity, raised floor services, deployment and any additional services to be delivered to data center customers.
- Manages all local customer installations, in coordination with Sales Engineering, Design & Construction and Colocation Operations to coordinate customer move-ins and turn-ups, including deployments, power circuit installations and connectivity requirements.
- Oversees local installation, maintenance and repair of all network infrastructure supporting all Digital Realty and customer connectivity in coordination with internal IT and network personnel.
- Supervise local engineering team to ensure adherence to standard operating procedures, sequence of operations and maintenance standards to guarantee execution of Digital Realty’s periodic maintenance program and maintenance calendar.
- Develop, implement and audit local standard operating procedures, sequence of operations and maintenance standards to be in compliance with Digital Realty’s standards and industry best practices.
- Supervise local change management processes including the review and approval of all Method of Procedures (MOPs) for maintenance and one-time/emergency repair events in coordination with onsite personnel, contractors and customers.
- Manage all maintenance and repair contracts to ensure compliance with maintenance standards and operational requirements. Confirm all vendors are qualified and adhere to Digital Realty’s performance standards and scopes of work.
- Responsible for timely execution of data center services such as remote hands, customer installations and service requests.
- Supervise security personnel and manage security systems including the adherence to security policies and compliance programs (as required by the Property Manager)
- Act as primary technical and operational contact for data center customers - both as the technical lead and local point of escalation during emergency events and day to day operations. Develop knowledge of customer’s core business and the business function of the customer’s local datacenter operation.
- Manage technical and operational incidents at the property, including the implementation of emergency response procedures, resource coordination, customer communication, root-cause analysis and post event remediation.
- Identify trends and analyze risks to articulate implications and impact to data center operations. Track operational

  • Data Center Technician

    4 months ago

    Toronto, Canada Estruxture Data Centers Full time

    **We host the data. We provide the connections. We protect the information.** Everything starts with our dedicated and talented team. As an award-winning industry leader, our data centers help our customers improve network connectivity, redundancy, and uptime, scale up or down, increase cost savings, and provide a high level of physical security. This would...

  • Data Center Technician

    3 hours ago

    Toronto, Canada eStruxture Data Centers Full time

    We host the data. We provide the connections. We protect the information.eStruxture is Canada's largest, award-winning data center services provider. Many of the world's top companies trust us to provide best-in-class colocation services. And we go above and beyond to deliver. Our solutions are designed to give customers more: more locations, more capacity,...

  • Data Center Operations Analyst

    7 months ago

    Toronto, Canada ServiceNow Full time

    **Company Description** At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive...

  • Data Center Technician

    2 weeks ago

    Toronto, Canada Google Full time

    **Minimum qualifications**: - Bachelor's degree in Computer Science or Electronics, or equivalent practical experience. - Experience with diagnosing and troubleshooting operating systems, computer hardware and server hardware. - Ability to lift/move 50lb (23kg) of equipment and ability to exert yourself physically over extended periods of time, including...

  • Data Center Operations

    6 months ago

    Toronto, Canada Equinix Full time

    **Who are we?** Equinix is the world’s digital infrastructure company®, operating over 250 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale...

  • Data Center Facility Technician

    6 months ago

    Toronto, Canada Serverfarm Full time

    Serverfarm is a leading developer and operator of data centers in North America, Western Europe, and Israel, and has key customer relationships with rapidly growing hyperscale, technology and network customers. In September 2023, Manulife Investment Management acquired a controlling interest in Serverfarm, which will allow the company greater access to...

  • Data Center Facility Technician

    2 weeks ago

    Toronto, Canada Serverfarm Full time $20 - $38

    Serverfarm is a leading developer and operator of data centers in North America, Western Europe, and Israel, and has key customer relationships with rapidly growing hyperscale, technology and network customers. In September 2023, Manulife Investment Management acquired a controlling interest in Serverfarm, which will allow the company greater access to...

  • Data Center Manager

    6 months ago

    Toronto, Canada OVHcloud Full time

    Permanent contract- Industry- Toronto, ON, CA, N3E 1A6**YOUR JOB**: Data Center Manager M/F/X **Within your #OneTeam** - Located in our Cambridge datacenter, you will be responsible for designing and delivering server resources and infrastructures, innovating and industrializing best practices. - You will ensure the continuity of the datacenter’s...

  • Data Center Operations Specialist

    1 month ago

    Toronto, Ontario, Canada Royal Bank of Canada> Full time

    Company OverviewRoyal Bank of Canada is a leading financial institution dedicated to delivering innovative solutions and exceptional service to our clients.About the RoleWe are seeking a highly skilled Data Center Operations Specialist to join our Mainframe Storage team. This individual will be responsible for managing and maintaining the storage...

  • Data Center Technician

    2 months ago

    Toronto, Canada RM Staffing B.V. Full time

    Reboot Monkey is a global leader in IT solutions, specializing in data center management that simplifies your IT operations. We provide hosting space, future-proof upgrades, and 24/7 support through our smart or remote hands, ensuring seamless, secure, and sustainable service. Our fully remote, round-the-clock management frees businesses from supervision...

  • Building Operator

    6 months ago

    Toronto, Canada Angus Consulting Management Limited Full time

    ACML’s Maintenance team is growing! Are you looking for a challenging and rewarding career with Canada’s leading provider of customized operations and solutions? If you are a devoted and career-minded professional looking to contribute to a hard-working, dedicated team, we want to hear from you! **WHO ARE WE?** With over 50 years of experience...

  • Data Center Infrastructure Expert

    3 weeks ago

    Toronto, Ontario, Canada Experis Canada Full time

    Job DescriptionWe are seeking a seasoned Data Center Infrastructure Expert to join our team at Experis Canada. As a key member of our infrastructure team, you will be responsible for designing and implementing cutting-edge data center solutions that meet the strategic goals and operational needs of our organization.Main ResponsibilitiesDesign and develop...

  • Senior Data Center Architect

    3 weeks ago

    Toronto, Ontario, Canada Experis Canada Full time

    About the Role:We are seeking a Senior Data Center Architect to join our team at Experis Canada. This is a highly technical role that requires expertise in designing and implementing data center infrastructure solutions.Key Responsibilities:Design and develop data center infrastructure solutions that align with strategic goals and operational needs.Create...

  • Data Center Security Supervisor

    3 weeks ago

    Toronto, Canada Salute Full time

    Salute is a leading provider of cutting-edge Data Center Infrastructure Services, dedicated to serving data center clients worldwide. We pride ourselves on delivering sustainable solutions, unparalleled reliability, and outstanding customer service. As we continue to grow, we are seeking a dynamic and experienced Security Supervisor to join our team and...

  • Data Center Customer Operations Technician

    2 months ago

    Toronto, Canada Equinix Full time

    **Who are we?** Equinix is the world’s digital infrastructure company®, operating over 260 data centers across the globe. Digital leaders harness Equinix's trusted platform to bring together and interconnect foundational infrastructure at software speed. Equinix enables organizations to access all the right places, partners and possibilities to scale...

  • Enterprise Infrastructure Architect

    3 weeks ago

    Toronto, Canada Resonaite Full time

    Our client in the public sector is looking for a contract based Enterprise Architect on a contract basis to develop their Enterprise Technology Architecture for their Data Center design covering server, storage, networking and virtualization.Location: Hybrid 2d/week - TorontoDuration: 6 months + 6 months extensionResponsibilitiesDevelop and design data...

  • Enterprise Infrastructure Architect

    3 weeks ago

    Toronto, Canada Resonaite Full time

    Our client in the public sector is looking for a contract based Enterprise Architect on a contract basis to develop their Enterprise Technology Architecture for their Data Center design covering server, storage, networking and virtualization.Location: Hybrid 2d/week - TorontoDuration: 6 months + 6 months extensionResponsibilitiesDevelop and design data...

  • Facilities and Data Center Manager

    7 months ago

    Toronto, Canada Pathway Communications Full time

    **Responsibilities**: - **Facilities and Security**_ - Responsible for all aspects of facility maintenance, security of building infrastructure assets and project implementation - Responsible for facility operational activities, equipment monitoring and vendor oversight as needed. - Ensure scheduled maintenance for UPS, Generators, Fire Systems, HVAC,...

  • Data Center Operations Technician

    6 months ago

    Toronto, Canada Google Full time

    **Minimum qualifications**: - Diploma of College Studies in Computer Science or Electronics, or equivalent practical experience. - Experience with Linux operating systems and networking protocols. - Experience in troubleshooting and repairing computer hardware.- Ability to communicate in English fluently.**Preferred qualifications**: - Bachelor's degree in...

  • Data Center Operations Specialist

    6 months ago

    Toronto, Canada TEK Group Full time

    **Summary**: - As a Network Infrastructure Technician, you will play a crucial role in the installation and maintenance of network servers, ensuring the efficient flow of data through the organization's infrastructure. Your responsibilities will include racking network servers, passing network cables, and tracing optic cables to optimize network...