![Kubota Thunder Bay](https://media.trabajo.org/img/noimg.jpg)
Service Writer
2 weeks ago
Applications including a detailed resume and outline of qualifications will be eviewed starting on
**Monday, March 27, 2023,** and will continue to be accepted until the position is filled.
**SERVICE WRITER**
KUBOTA Thunder Bay
**$20.00 - $25.00 per hour**
**DUTIES**:
**Daily**
- Daily shop meeting, review tasks and job deadlines for the day
- Review deadlines for customer and internal jobs are met and modify schedules.
- With shop foreman coordinate work order flow keeping mechanics schedules full, direct repairs to appropriate technician.
- Complete work orders as they are finished to maximize efficiency and profitability;
- Make sure all parts are charged out,
- Adjust labour time as required,
- Add shop supplies.
- Call customers with updates on:
- Estimates,
- Delays or if parts are ordered,
- Notify of job completion.
- Review outstanding work orders, check for parts orders.
- Set up delivery schedule for Tuesdays and Thursdays
- Monitor schedule to keep a running forecast of how far out we are booked with work.
- Submit warranty claims as required.
- Schedule and complete warranty campaigns as required.
**Weekly**
- Service meeting with General Manager
- Review open work order list,
- Review outstanding warranty campaign list.
- Follow up on product not picked up.
**QUALIFICATIONS**:
Excellent interpersonal, customer service, problem solving, organizational skills with a commitment to continuous improvement, teamwork, and a willingness to learn. Proficient use of computer. Self-motivated and a quick learner. Flexibility, problem-solving ability, and the aptitude to handle multiple and shifting priorities is required.
**Job Types**: Full-time, Permanent
**Salary**: $20.00-$25.00 per hour
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
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