Dispatcher/customer Service

1 week ago


Victoria, Canada Time Sensitive Couriers Ltd. Full time

**Job Summary**

**Responsibilities**
- Analyze customer needs and provide appropriate solutions related to courier management.
- Manage shipping and receiving processes, ensuring timely deliveries and accurate documentation.
- Utilize courier dispatch system to track shipments and manage driver operations.
- Collaborate with team members to enhance overall service delivery and operational efficiency.
- Analyzing data related to routes, costs, and delivery schedules.
- Utilize dispatch technology to optimize routing and enhance service quality.

**Experience**
- Previous experience in customer service or a related field is preferred.
- Familiarity with transportation management systems is a plus.
- Knowledge of shipping and receiving processes, fleet management, and transportation planning is desirable.
- Strong analytical skills with the ability to interpret data effectively.
- Excellent communication skills, both verbal and written, are essential for success in this role.
- Experience with GIS or GPS technologies is an advantage.
- Experience in the Victoria same day courier industry is required.

Join our team as a Dispatcher where you can contribute to our mission of providing outstanding service while developing your skills in the dynamic field of courier management.

**Job Type**: Part-time

Pay: $20.00-$25.00 per hour

Expected hours: 24 per week

Schedule:

- 8 hour shift
- Day shift
- No weekends

Work Location: In person



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