Manager

5 months ago

Peterborough, Canada THE TEN SPOT peterborough Full time

**THE TEN SPOT®** exists to make everyone feel like a ten, so they can live their best life ever we’re an international network of beauty bars that provides impeccably executed services in a #clinicallyclean environment. **THE TEN SPOT®** peterborough is looking for an **operations manager** to oversee all operations of our location, ensuring business, guest and employee success.

**what you will do**:

- **build a culture where all our team members feel like a ten;** you set the vibe of the bar, by being an exceptional people manager. you do this by setting expectations, sales goals, staff scheduling, and actively engaging with our team members in ways that are unique to their needs. you have regular check-ins, show a general interest in people’s lives and are not afraid to have difficult conversations and hold people accountable because _we care enough to be candid_. you manage our payroll and scheduling software to ensure efficiency and accuracy.
- **drive the business forward;** you are dedicated to _constantly getting better + better_. you understand all the financial details that affect bar success and you know how to strategize to improve sales. you dive into details like retail goal percentages and our bar fill rates and create action plans and monthly strategies to improve them. you act as a role model for others by encouraging additional services, selling memberships and modeling how to educate our clients. you can speak to every single bar detail and number with your franchise partner in a way that supports growth.
- build and cultivate presence in our community; as the ambassador of our bar, you’ll get to know your neighbors and become the expert on our neighborhood, demographic and target client. you’ll represent our brand and boost our visibility through connecting with the community. these relationships and connections provide you with the necessary knowledge to become a trusted community member.
- **maintain an excellent relationship with your franchise partner(s);** you are the trusted lead of the bar. you’ll meet with your franchise partner(s) on a regular basis to provide updates, strategies and ask for help when needed. you’ll work on monthly and quarterly strategies with them to ensure the business is always moving forward strategically.
- **consistently keep an eye on inventory; **you appreciate an organized space with well-stocked supplies because you know that it contributes to an exceptional experience for both guests and staff. as part of this, you’ll be responsible for keeping track of inventory and ordering as needed.

**who you are**:

- a business savvy leader; you have a passion for entrepreneurship and business. you have a passion for business as much as the beauty industry. you love diving into the numbers and instinctively put the business at the forefront of your thinking everyday.
- exceptional people manager and empathetic communicator; you love managing a team. you know how to hire great people, coach them and set them up for success. you can easily understand how others are feeling and how to communicate with them in a way that makes an impact. you use our people management programs and systems to ensure people are living the values and feel recognized in the work they do.
- forward-thinking problem solver; you understand that opportunities exist for refinement and improvement and that each day in our bar can bring about growth. you love a challenge, and don’t shy away from actively seeking out a way to make things better for our bar, our clients and our team members.
- a staple in your community; you are a living example of living life at a ten. you walk and talk our core values everyday at work and in the community. you love building relationships with others and appreciate and know our guests.

**why work with us**:
this is your opportunity to be on the front-end of an incredible team in a fast-paced, growing and exciting business, with a brand that is led by a visionary ceo. as a bar manager you get to feel in charge of all aspects of a business and directly see your ideas make change. you can feel proud of working at a brand that is well known across the country for its superior services and #clinicallyclean environment. this is a full time role, covering weekday shifts and saturdays. this role offers a salary of $40K- $55K along with commissions, perks and benefits.
- access to health benefits and dental care
- training provided
- pleasant environment, bright & cheery stores
- fun atmosphere
- feel good about your job knowing you’re contributing to someone else’s day, making: them feel better
- being celebrated as the expert you are
- supportive, respectful environment
- opportunity to connect with lots of people
- Cultivating long-term relationships with co-workers
- discounts on services (ex. free service/month)
- discounted products
- any additional perks that this role would be eligible for

**to apply**:
**Salary**: $40,000.00-$55,000.

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