Lumeo - Clinical Systems Analyst - Clinicals &

1 month ago


Brockville, Canada Brockville General Hospital Full time

***Job Details**:
**Open Date**
Mar 22 2023 - 12:35:00 PM

**Close Date**
Mar 29 2023 - 11:59:00 PM

**Position Title**

**Posting Type**
Full Time

**Posting Status**
Active

**Position Length**
Permanent

**Department Group**

**Hours per Week**

**Department**
Administration

**Openings**
1

**Education**
College Diploma

**Experience**
2 years

**Description**:

- CUPE
REFERENCE#: 23-CUPE-93094
Applications will be accepted until 11:59 pm on 2023 March 29
Title: Clinical Systems Analyst - Clinicals & Specialty
Department: Lumeo Operations Team
Position #: 50070474, 50070475, 50070476, 50070477
Hours of Work: Four (4) Full-Time Positions, Days
Pay Band: Band U - $32.510 - $36.030 per hour
Union: KHSC CUPE
Location: Virtual/ Remote (with some regional travel)
Note: Kingston Health Sciences Centre is the employer of record.

PRIMARY FUNCTION
The six health-partners in the South East region recognize that to achieve person centered, effective care coordination across the system, enhance the ability to make best use of collective resources, achieve more system-like behavior, and have the agility to address future funding changes, a major, system-wide clinical transformation is needed. This clinical transformation will meet clinical information needs of both the health-partners and the region. Lumeo, a regional Health Information System will support the “one standard of care and journey for the people we serve” vision identified by the partners’ clinical leadership. This program opportunity will enable the sharing of information seamlessly across the six health-partners, connecting the personal health information into a single cohesive story and reducing the variability of care provided.
The Clinical Systems Analyst is responsible for supporting, maintaining, updating and optimizing a product component of the Regional Health Information System (RHIS) for the South East Hospital Cluster, including providing rotational on-call support, gathering requirements from end-users, performing system testing and implementing workflow updates and changes. Develops the work plan and resource plan for small to moderately complex information systems projects. Works under general supervision of the Manager and with the technical direction of more experienced analysts.
Within this role the employee is accountable for contributing to the delivery of the Regional Health Information System (RHIS) strategy. As an employee, one must demonstrate an awareness of and be responsible for actively promoting and supporting patient and family centered engagement and care in all we do.
RESPONSIBILITIES & DUTIES INCLUDE:

Oracle Cerner System Configuration and Production Support Provides HIS system support and on-call service as required; coordinates problem resolution related to end-user issues or errors, support enhancement and optimization of the system.
- Provides end-user system support by troubleshooting issues and break-fixes and performing root cause analysis
- Manages end-user requests by performing resolution analysis and research, conducting unit and integrated tests, and implementing as per change management policies
- Works closely with clients and other stakeholders to understand workflow changes and issues that require analysis and resolution
- Maintains the product component across Oracle Cerner system domains (e.g., Dev, Test, Production) as per regional domain management strategy
- Executes system unit testing and integration testing for implementing new releases, upgrades, fixes and other changes; work with the Lumeo team to identify mission critical business process scenarios and core Cerner functionality to be tested
- Performs updates and system maintenance activities specific to the product component
- Provides on-call support on rotational basis


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