Information Systems Specialist

3 weeks ago

Calgary, Canada Habitat for Humanity Southern Alberta Full time

**Information Systems Specialist**

**Type**: Full-Time (40-hours per week onsite)

**Reports To**: Vice President, Finance, Administration and ReStore

**Direct Reports**: None

**About Habitat for Humanity**

Habitat for Humanity is one of the most trusted and recognized non-profit brands in the world. As a homebuilder and developer, Habitat brings the community together to help families build strength, stability and independence through affordable homeownership. With the help of sponsors, donors, community partners and volunteers, we build homes alongside future Habitat homeowners to provide a solid foundation for better, healthier futures. Families purchase their homes with no down payment and no interest, and mortgage payments never exceed more than 30 percent of each family’s total household income.

Habitat helps families who hold essential jobs in the community, such as healthcare aides, social workers, teachers’ aides and construction workers, who would not otherwise qualify for a traditional mortgage. In 2023, Habitat delivered more than $10 million in affordable housing, with plans for an additional $24 million underway.

Habitat Southern Alberta also operates one of the largest and most successful ReStore operations in Canada. The ReStore is a social enterprise that sells new and gently used furniture, appliances, and building materials. Products are donated by businesses and households and proceeds from the sale of these items support Habitat. With three retail outlets (two in Calgary and one in Medicine Hat) and an online store, our ReStores are a large enterprise with more than 40 staff and revenues targeted at $6M, contributing $1.8M to Habitat’s mission.

Habitat was established in 1990 and has built in 37 communities across Southern Alberta. Habitat has partnered with more than 385 families, affecting the lives of more than 1,150 children.

**Purpose**

The Information Systems Specialist (ISS) is responsible for oversight of the information systems environment (including but not limited to Salesforce & 3rd party installed packages, MS365, Secure Retail, PBX, Beauceron and Active Directory), maintaining databases and providing technical and training support functions. More specifically, the ISS is responsible for organizing and coordinating database maintenance and system procedures, overseeing the telephony system, providing staff training on the IT environment, and ensuring organizational effectiveness and efficiency. The ISS will play a pivotal role in the effective utilization, optimization, and maintenance of the Salesforce org. The ISS will collaborate with various teams across the organization to understand business requirements, translate them into technical solutions, and ensure the Salesforce environment, which includes 3rd party Salesforce partners, aligns with organizational objectives. The ISS will contribute to improving operational efficiency, enhancing staff engagement, and driving data-driven decision-making.

**Responsibilities**

**Cyber Security & Information Technology**
- Manage and oversee the outsourced managed IT services and support provider ensuring IT environment and support is meeting service level agreements and organizational needs.
- Manage all software subscriptions related to Salesforce, MS365, Beauceron and Adobe Cloud.
- First point of contact to support staff with IT related issues.
- Lead annual computer lifecycle program ensuring all hardware follows replacement and redeployment guidelines and ensure execution.
- Develop and implement IT and Cyber Security Framework and policies

**Salesforce Administration**
- Ensure data integrity within the Salesforce environment.
- Manage user licences and ensure that proper security and permissions are kept current.
- Update and/or upload relevant data using Data loader for departments.
- Follow organizational standards on data retention, purge old records from all Salesforce objects.
- Create and administer Salesforce Flows and migrate legacy Workflows to Flow.
- Ensure data is accurate and updated by collaborating with departments to correct information as necessary.
- Assist departments with research, development, and implementation of departmental processes to enhance efficiency and reliability of the data contained within Salesforce.
- Maintain all customer facing sites connected to Salesforce (including but not limited to RallyBound, FormAssembly, HandsOnConnect) to ensure all mapping and synchronizing of data is functioning appropriately and as expected.
- Manage current HandsOnConnect ARS workflows for volunteer sign up and opportunity registration and build more as needed.
- Create customizations within customer facing apps to allow information to flow into Salesforce matching Habitat Southern Alberta business processes.
- Troubleshoot complex security models based on business requirements.
- Troubleshoot flow errors stemming from the Order of Execution and invalid data inputs.
- Determine when to c

  • Internal Systems Support Specialist

    3 weeks ago

    Calgary, Canada Quorum Information Technologies Inc Full time

    **Location -** Alberta, Canada (Remote) **Duration -** **12-Month Contract **Reports to -** **Manager, Internal Systems **Quorum is currently looking for an Internal Systems Support Specialist to join our growing team.** Quorum’s Internal Systems Support Specialist is responsible for the Windows server and communication infrastructure for the...

  • Information Systems Analyst

    2 weeks ago

    Calgary, Canada Nexu Systems Full time

    Education: - Expérience: **Education**: - Bachelor's degree **Tasks**: - Confer with clients to identify requirements - Design, develop and implement information systems business solutions - Provide advice on information systems strategy, policy, management and service delivery - Assess physical and technical security risks to data, software and...

  • Contract Specialist

    2 hours ago

    Calgary, Canada TC Energy Full time

    Determined. Imaginative. Curious. If these are some of the ways you describe yourself — we want to learn more about you! At TC Energy, we are Energy Problem Solvers — passionate about transitioning North America to cleaner energy while meeting the energy demands of today and tomorrow. If that sounds like a challenge you want to help tackle, we want you...

  • Specialist, Systems Infrastructure, Information

    4 weeks ago

    Calgary, Canada The University of Calgary Full time

    **Position Overview** **Information Technologies** is currently seeking a Full-time Regular **Specialist, Systems Infrastructure**. This position reports to the Team Lead, Infrastructure Services and will be responsible for the operation of the University's administration compute platforms (server and operating systems) as well as be involved with...

  • Information Security Specialist

    3 days ago

    Calgary, Alberta, Canada Associates Systems LLC Full time

    Associates Systems LLC seeks an experienced Information System Security Manager (ISSM) to join their team in Silver Spring, MD. This is a key position supporting a successful and long-standing program.The ISSM will be responsible for implementing, maintaining, reviewing, and enforcing security policies on various classified information systems (IS). Key...

  • Contract Specialist

    6 days ago

    Calgary, Canada TC Energy Full time

    Determined. Imaginative. Curious. If these are some of the ways you describe yourself — we want to learn more about you! At TC Energy, we are Energy Problem Solvers — passionate about transitioning North America to cleaner energy while meeting the energy demands of today and tomorrow. If that sounds like a challenge you want to help tackle, we want you...

  • Information Services Specialist

    4 weeks ago

    Calgary, Canada Telematic Controls Full time

    **Information Services Specialist** **1.0** **NATURE OF WORK** The Information Services Specialist role is to ensure the efficient operations of all software platforms are in alignment with the business objectives of Telematic Controls Inc. This individual will plan, coordinate, budget and design software-related activities for Telematic. The Information...

  • System Specialist

    22 hours ago

    Calgary, Alberta, Canada TEEMA Full time

    Job Title: System Specialist: GIS ImplementationJob ID: 76294Location: Calgary, AlbertaOverview:One of our most respected clients within Power Logistics is looking to hire a Senior Systems Specialist: GIS Implementation and Integration into its GIS and Integration Solutions team on a contract basis and located in Calgary.What you will be doing:- The Senior...

  • Customs Compliance Specialist

    5 days ago

    Calgary, Alberta, Canada InSync Systems Full time

    Job SummaryWe are looking for a highly skilled Customs Compliance Specialist to join our team. The successful candidate will be responsible for ensuring compliance with customs regulations and developing strategies to minimize potential risks related to the import and export of goods.Main ResponsibilitiesConduct detailed risk assessments on customs...

  • Infrastructure Specialist

    4 weeks ago

    Calgary, Canada Quorum Information Technologies Inc Full time

    **Location - Open (remote within Canada)** **Reports to - Director, Infrastructure & NOC** **Job type - Full-time; Average working hours is 40 hours/week** We’re on a mission to transform car dealership operations across North America through innovative software (SaaS) and services that enrich the customer journey and drive profitability for dealers....

  • Information Systems Security Specialist

    1 day ago

    Calgary, Alberta, Canada Government of Canada - Western Full time

    Job OverviewWe are seeking a highly skilled professional to join our consulting firm, working closely with the Government of Canada - Western.Key ResponsibilitiesCollaborate with clients to identify requirements and provide expert advice on information systems strategy, policy, management, and service delivery.Design, develop, and implement business...

  • System Specialist

    4 weeks ago

    Calgary, Canada TEEMA Full time

    Job Title: System Specialist: GIS Implementation Job ID: 76294 Location: Calgary, Alberta Overview: One of our most respected clients within Power Logistics is looking to hire a Senior Systems Specialist: GIS Implementation and Integration into its GIS and Integration Solutions team on a contract basis and located in Calgary. What you will be doing: - The...

  • Driver/warehouse Specialist

    4 weeks ago

    Calgary, Canada Access Information Management Full time

    **We Are Access** We are Access! We are committed to exceeding the expectations of our clients, company and community. We focus on protecting and managing the information for millions of people. And our mission is to advance how the world manages information with the very best service. **The Impact You Could Make** Are you a Road Warrior who lives and...

  • System Specialist

    3 weeks ago

    Calgary, Canada TEEMA Full time

    Job Title: System Specialist: GIS ImplementationJob ID: 76294Location: Calgary, AlbertaOverview:One of our most respected clients within Power Logistics is looking to hire a Senior Systems Specialist: GIS Implementation and Integration into its GIS and Integration Solutions team on a contract basis and located in Calgary.What you will be doing:The Senior...

  • Information Technology Infrastructure Specialist

    2 weeks ago

    Calgary, Canada About Staffing Full time

    Connecting you to Information Technology jobs in Calgary, Alberta! About Staffing® is an Alberta-based recruitment company that connects jobseekers to employers across Canada. Established in 1996, About Staffing is a BBB Accredited Business and a proud member of the Calgary Chamber of Commerce. We have partnered with a local Managed Services Provider...

  • Information Technology Infrastructure Specialist

    2 weeks ago

    Calgary, Canada About Staffing Full time

    Connecting you to Information Technology jobs in Calgary, Alberta!About Staffing® is an Alberta-based recruitment company that connects jobseekers to employers across Canada. Established in 1996, About Staffing is a BBB Accredited Business and a proud member of the Calgary Chamber of Commerce.We have partnered with a local Managed Services Provider (MSP) to...

  • ERP System Specialist

    4 weeks ago

    Calgary, Canada Envent Engineering Ltd. Full time

    Job Summary: This is a full-time on-site role as an ERP System Specialist located in Calgary, AB. As our ERP System Specialist, you will be responsible for managing, maintaining, and optimizing **Acumatica** - our Enterprise Resource Planning (ERP) software. Your day-to-day tasks will include collaborating with stakeholders to gather requirements for system...

  • Information Technology Infrastructure Specialist

    2 weeks ago

    Calgary, Canada About Staffing Full time

    Connecting you to Information Technology jobs in Calgary, Alberta!About Staffing®is an Alberta-based recruitment company that connects jobseekers to employers across Canada. Established in 1996, About Staffing is a BBB Accredited Business and a proud member of the Calgary Chamber of Commerce.We have partnered with a local Managed Services Provider (MSP) to...

  • Information Technology Infrastructure Specialist

    2 weeks ago

    Calgary, Canada About Staffing Full time

    Connecting you to Information Technology jobs in Calgary, Alberta!About Staffing®is an Alberta-based recruitment company that connects jobseekers to employers across Canada. Established in 1996, About Staffing is a BBB Accredited Business and a proud member of the Calgary Chamber of Commerce.We have partnered with a local Managed Services Provider (MSP) to...

  • Information Systems Coordinator

    3 weeks ago

    Calgary, Canada The Salvation Army Community Services (Calgary) Full time

    *** The Information Systems Coordinator is responsible to provide support to all Information Technology and Systems operations including network security and telecommunications and security systems for Community Services (Calgary) in conjunction with an external IT Consultant. The incumbent is responsible to ensure all technology operations are in...