Tour Consultant

6 months ago


Toronto, Canada WorldStrides Full time

**Company Overview**:

- Do you love to travel? Do you want to share your passion with others and work alongside like-minded individuals? If so, WorldStrides is the place for you Join our team and help students travel the world, gain new experiences, and turn their dreams into reality. Each year, WorldStrides sends hundreds of thousands of students around the globe, many of whom are first-time travelers, while enabling them to view themselves and other cultures in new ways. We need your help to change students' lives through travel_
- WorldStrides is the largest and most trusted student travel organization in North America. We have provided educational travel programs to over four million elementary, middle, high school, and university students since our inception in 1967. Through our two main brands in Canada, Brightspark and Explorica, teachers and students from across the country travel to destinations throughout North America, as well as Europe, Asia, Africa, South America, and Australia._
- Our mission is “Enriching Students’ Lives through Experiential Travel.” We strive to achieve this by extending education into the worldwide classroom and providing unique opportunities for learning through seeing, experiencing, and interacting. WorldStrides has more than 1,500 employees worldwide who are personally committed to providing safe, life-enriching experiences for students. We strive to help teachers make an even greater impact on their students by educating and inspiring them in ways that textbooks alone cannot._

**Role Overview**

**Location**

Toronto - flexible work arrangement

What’s In it For You
- Opportunity to grow existing business opportunities to fuel personal growth within WorldStrides
- Opportunity to travel and join tours around the world
- Solid Base Salary + Commission + monthly prospecting incentives which allow you to earn commission within the first month of work
- Flexible work schedule that provides for on site, remote and virtual office opportunities
- 60% RSP Match, Volunteer Days, 4 Weeks of PTO + Holidays
- Flexible Summer hours and the option to take extended leave during summer school break (some of our representatives travel for 7 weeks in July and August)
- Excellent medical, dental, and vision coverage, along with life and disability insurance
- Tuition reimbursement and certification assistance
- Employee Resource Groups

**Responsibilities**:

- The Tour Consultant prospects new and existing clients and accounts to meet and exceed goals by making cold calls, in-person sales calls and converting potential sales leads.
- Attends and presents trip information to parents and students at parent information evenings
- Introduce and promote destinations or tours to existing customers to grow accounts and repeat business.
- Responsible for spending sufficient call time to ensure a robust sales funnel of leads and prospects to achieve or exceed established sales goals. Through self-motivation and determination ensures that established sales goals are met or exceeded
- Attend weekly sales meetings
- Utilizes department technology to consistently maintain a detailed, organized, and thorough database of a predetermined number of teachers, including cold, warm and active leads
- Manages and takes responsibility for the entire sales process. Works with teachers to set enrollment deadlines for students and all necessary documentation such as flight manifests, rooming lists, payments etc. are collected and delivered to operations on time.
- Actively seeks continuous skill development and improvement to improve performance. Educates self on all related tours and WorldStrides products. Comprehends the student travel industry with an interest to learn more regarding our competition as it compares to WorldStrides business models

**Additional Responsibilities**:

- Identifies regional trends, competitive behavior, promotional effectiveness, and market intelligence, translating the information into effective face to face strategies and reporting findings back to their Manager
- Represents WorldStrides brands at trade association meetings and other related business events to promote all products and services. Coordinates with department Manager regarding the initiation of new marketing ideas and product development ideas

**Minimum Qualifications**
- University degree or diploma
- 1-2 years’ proven sales experience
- A valid Driver’s License and Passport
- Detail and process focused
- Possesses a strong work ethic
- Strong presentation skills
- Advanced time management skills
- Excellent communication skills both written and verbal
- Proficient with Microsoft products and CRM tools

**Preferred Qualifications**
- Knowledge of Travel Industry

**Benefits**:

- Casual dress
- Dental care
- Paid time off
- Store discount
- Vision care

Schedule:

- 8 hour shift
- Monday to Friday

Work Location: In person


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