Bilingual Cash Applications Specialist

1 month ago

Mississauga, Canada UniFirst Full time

What you will be doing

Manage checks or wire payments in accordance with corporate policies and procedures
Interact cross-functionally with the Treasury Department for various depository banks and resolving potential errors and technical issues that can impact customer accounts
Partner with internal UniFirst Team Partners and customers to ensure the thorough and timely research and resolution of financial questions or concerns.
- Conduct transactional research to achieve resolution to account inquiries while maintaining consistent and excellent communication with team partners and customers

Provide excellent customer service via conducting, where necessary, detailed transactional research, obtain resolution, and effectively communicate and close the loop with team partners or customers in a timely manner
Work on continuous improvement initiatives that require cross-functional interaction with Corporate Treasury, Accounting, National Accounts, and the Corporate Service teams in support of the completion of required deliverables
Perform additional tasks as requested by Manager or Team Lead

**Qualifications**:
Bachelor's Degree in Accounting or Finance
Bilingual in English and French required
1-3 years of relevant experience including exposure to accounting or finance, preferably within high volume settings
Key Competencies

Digital literacy
Experience with Microsoft Excel strongly preferred
Self-motivated with a strong work ethic
Commitment to outstanding customer service, including the ability to effectively research and resolve customer inquiries
Outstanding communication (verbal, written & listening) skills, including the ability to effectively interact with customers, team partners, or vendors

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